10.0
Pros:Friendly staff. Prompt and courteous service. All questions answered in a knowledgeable and professional way. Vehicle was excellent and represented a significant upgrade from what was expected.Cons:Existing minor damages were not provided to us.Reviewed 2 Mar. 2019
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7.6
Cheap car in in expensive UluruPros:Cheap car (supplier's choice). We (me and my girlfriend) got big MPV (Kia) with 7 spaces. A lot of places, a good car.Cons:Slow pickup - there was a problem with mobile network in Yulara - there was no internet connection or mobile signal on the airport this day so everything had to be filled manually by renter/supplier. But it can happen - it is not Hertz fail... E91 Uluru price - $2,22 compare to Sydney - $1,37Reviewed 18 Nov. 2018
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4.0
Hertz is probably OK in other places, however, not at Ayers Rock airpoPros:Not muchCons:I know I booked a "mystery vehicle", but getting a banged up van for a couple in their fifties was not exactly what I envisioned. I can understand a van part as it was a mystery car, but why was it banged up and not cleaned well after the previous use? Nobody was available at the desk mid-day when we were returning the vehicle. We tried two times with half-hour in between. Is anybody manning the desk at all?Reviewed 5 Nov. 2018
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10.0
Pros:Service was efficient, fast and professional. No hassles at the car return. Well done!Reviewed 2 Jun. 2018
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10.0
Awesome rental from HertzPros:Easy to pick up Upgrade Good local information givenCons:Everything was greatReviewed 24 Jun. 2017
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4.0
Unforeseen costs and poor customer servicePros:The car was reliable and clean.Cons:The staff was ok but when we went to drop off the car at 9am, no one showed so we waited until 9:15am an still no one showed to allow us to check-in the car. Since no one showed up, we could not address the mileage with anyone and were charged more than we should have been charged.Reviewed 17 Dec. 2016
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