Guests consistently highlight the friendly and helpful staff, as well as the hotel's convenient location close to the ferry terminal and main attractions. The pool area is generally appreciated, though some guests encountered issues with cleanliness and maintenance. WiFi connectivity is a common complaint, with many finding it unreliable or only available in certain areas. Cleanliness receives mixed feedback, with some rooms described as spotless while others mention issues such as stained linens or pests. Overall, the service and location stand out as the hotel's strongest points, while improvements could be made in WiFi, cleanliness, and pool maintenance.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness5 out of 10
Pool5 out of 10
WiFi3.5 out of 10
Sort by:Most recent
Show reviews that mention
Filters
All filters
Filters
Review rating
Traveller type
Time of year
Score by provider
8/10
8 out of 10
82 reviews
6.1/10
6.1 out of 10
1 review
All reviews
5.1
Fair
Jovanny, Jul 2017
Pros (+) Small hotel, clean enough and quiet
Cons (-) The hotel charged me 25% more than I reserved just because they decided a crazy exchange rate. They just want to make easy extra money. The internet doesn't work in the room just near to the lobby
Location
Caleta 1, 77310 Holbox, Quintana Roo
What's nearby
Agua Spa & Yoga Center by Casa Las Tortugas0.7 km
Holbox Baseball Park0.8 km
Playa Holbox1 km
Punta Cocos2.2 km
Yum-Balam Biosphere Reserve9.4 km
Policies
Check-in/Check-out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
FAQs when booking at Maya Hotel Residence
Where is Maya Hotel Residence located?
Maya Hotel Residence is located at Caleta 1, 0.4 km from the centre of Holbox. Agua Spa & Yoga Center by Casa Las Tortugas is the closest landmark to Maya Hotel Residence.
When is check-in time and check-out time at Maya Hotel Residence?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Maya Hotel Residence.
How far is Maya Hotel Residence from the airport?
Maya Hotel Residence is 74.5 km from Cancun. Maya Hotel Residence is 120.6 km from Cozumel Intl.
How does KAYAK find such great Maya Hotel Residence hotel deals?
KAYAK scours the web for all room deals available at Maya Hotel Residence in Holbox and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Maya Hotel Residence and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Maya Hotel Residence.
KAYAK and its partners wish to use cookies or similar technologies to store and/or access information on and about your device and process personal data such as your IP address, device identifiers etc., in order to improve your experience on the site, to analyze navigation, to offer and measure personalized advertising, and to facilitate sharing on social networks. We also allow the use of third-party cookies (including those from our advertising partners) on our sites.
By clicking 'Accept', you consent to your data being processed by 0 vendors on this web site for the purposes described in this notice. You can review the vendors and their individual processing purposes on the .
To review individual processing purposes and cookie categories, please click ’Select individual purposes’. You can review and update your choices anytime by clicking the ’Privacy Preferences’ link in the page side navigation.
