Book National car rentals at Nanaimo Harbour Airport

Reviews

Recent reviews

Traveler rating

Excellent

1258

Good

271

Okay

201

Mediocre

412

Poor

0

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great service

10.0

Pros:Easy pickup and drop off. Staff very attentive and friendly as well.Cons:Better rates for the insurance. I did the waiver and was really worried. National should be more competitive or offer discounts.Reviewed 8 Jul. 2021

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2.0

Pros:NothingCons:they could have the car available, they didn’t have anything for meReviewed 8 Jul. 2021

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2.0

Pros:Staff was decent and acted as expected.Cons:Typical bait and switch with the amount one pays. Price quotes are not represented in the mandatory fees they impose, which makes the estimate redundant. I found alternative, local people and businesses with rental services to be 1) honest 2) extremely less expensiveReviewed 8 Jul. 2021

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10.0

Cons:Excellent pickup and dropoff! Very easy and convenient! Great car.Reviewed 7 Jul. 2021

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10.0

Pros:Pick up and drop off were very easy.Reviewed 7 Jul. 2021

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10.0

Pros:Staff was super friendly, allowed me to choose a different car than I was originally given, and the price was well below competitors.Cons:The only suggestion I could make the desk easier to find. It was down with the cars and not with the others on the main floor.Reviewed 7 Jul. 2021

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10.0

Pros:nice and personable staff. understanding and quickCons:really nothing, maybe the price but even that wasn't badReviewed 7 Jul. 2021

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10.0

Pros:Easy pickup and the service desk guy was friendly and informative about the area where we were going. They were able to get the car early as our airline had changed our arrival time at the last minute.Cons:We came an hour early from our pickup time and had to wait a 15 minutes or so to get the minivan as it was upstairs. The driver was not the friendliest.Reviewed 4 Jul. 2021

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10.0

Cons:Staff was great. Expensive, BUT every company had rates up. Not an issue with National, BUT the industry. Great SUV!!!!Reviewed 4 Jul. 2021

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2.0

Pros:My rental car was dead at noon June 15, 2021 on our way from San Diego to Yosemite National Park. We contacted National roadside assistance and they couldn't do anything to help. We had to be in the middle of nowhere under the heat of 100F. After 7 hours stranded, the tow truck came at 7:30 pm to tow the car and left our luggage on the street. The taxi came at 7:45pm to take us to the rental car office, but the office was closed at 5:00pm. Taxi only offered to take us to the nearby hotel and it had to be under our own expense. I couldn't stay at the nearby hotel because I already sent my under age children to the campsite close to the Yosemite National Park with a group of friends when the car broke down. I had to pay my friend to come back from campsite to car broke down location to pick us up and took us to the campsite while the Taxi denied to take us because it was too far. We had to spend $200 to cover that pick up. The road side assistance had confirmed that their agent at the airport close to the Yosemite NP had a reserve replacement car for us, but when we came to pick up the car. They had no car available; We had to call RSA and stayed on the phone with them hours and hours, I was stranded at the airport from 9:00 am to 3:45 pm on June 16, 2021 talked to a whole bunch of different people to end up with the smaller SUV that didn’t have enough room for everybody in my family and the luggage. Half of my family had to split with other cars within our group of friends. The rental car has ruined my family vacation. We had lost 2 vacation days. Instead of enjoying nature, we have been stranded on the road or the rental car office. We had lost our park’s fee and the campsite’s fee for nothing; the stress of dealing with the Roadside assistant customer service that won’t be able to help much drove us crazy. On the top of those issues, I have been charged almost $54 for the gas on the Buick Enclave and they didn’t give me the credit for the gas left on the Infiniti QX80 when the car was dead and it still had more than ½ tank of gas. With all of those issues National only give me credit of $199. I was so frustrated with National. I will never rent from National or deal with Kayak again. The worst customer service that I have ever deal with.Reviewed 3 Jul. 2021

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4.0

Pros:It was ok.. the only one at the counter was swamped with a line waiting. She did give us a discount because the car was dirty when we picked it up.Cons:Having more workers at the counters would have helped..Reviewed 2 Jul. 2021

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4.0

Pros:The gal at the counter was very patient and sweet with such an outdated computer.Cons:More up to date computer system!!Reviewed 29 Jun. 2021

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• Where can I find National car rentals at Nanaimo Harbour Airport?

  1602 Northfield Rd is the closest National rental location to Nanaimo Harbour Airport. The telephone number for this location is +1 250 758 3509.

• Does National offer shuttle or airport pick-up services from Nanaimo Harbour Airport (ZNA)?

  No (According to our data)