8.0
Pros:Staff was nice and drop off was super easy.Cons:The pickup was a nightmare. Took over an hour to get car. All car rentals were in 1 line with only 3 people working.Reviewed 11 Apr. 2021
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5.2
Stressful time getting car, high pricePros:The car itself was niceCons:I did not like the impersonal service and being sent to the back of the line when my corporate id did not work. The representative did not put any effort into figuring out my problem. I had to go on the website myself and figure out that I was an emerald club member and make an account, which was very simple. It took 45 minutes for me to get a car. Also, I thought the price was going to be lower than estimated since I reserved the car for 2pm -11pm but only used the car until 6pm. The price was actually more than estimated.Reviewed 22 Jun. 2017
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10.0
Road tripPros:Very nice employeeReviewed 30 Jan. 2017
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10.0
Easy returnPros:It was an early drop-off so we just left the keys in the drop box. Couldn't have been more simple.Reviewed 7 Dec. 2016
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10.0
Pros:Fast check inReviewed 5 Jun. 2016
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6.0
Did not hold the reserved car for usPros:We arrived, and they had rented the car we had reserved. What's up with that?Reviewed 20 Apr. 2016
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10.0
Pros:the drop off process was very easy. The girl was very helpful and told us she will take care of the car, we were allowed to park it at the non-assigned to National spot to save our time.Reviewed 18 Apr. 2016
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