Book NextCar car rentals in Rockville

Rockville, MD, United States
7 Jul — 14 Jul
Same drop-off
Rockville, MD, United States
Thu 7/7
Noon
Thu 14/7
Noon
Driver's age:

Reviews for NextCar in Rockville

Overall Rating6.2 GoodBased on 23 reviews
Cleanliness
5.9
Comfort
6.6
Overall
6.2
Pick-up/Drop-off
5.7
Value for money
6.4

Recent reviews

Traveler rating
2
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6
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Find reviews that mention:
2.0
Pros:The car of my choice was available.Cons:I'd sooner rent a horse and buggy before ever I rent a car from this place again! On the web page I reserved the vehicle I selected and paid for collision damage coverage for the two days that I was renting the vehicle but when I got onsite I was told that the rental car company did NOT accept the coverage sold on their website unless it covered 30 DAYS! For a 2-day rental that is clearly ridiculous. Since my credit card benefits did not include the collision damage coverage and my own insurance coverage deductible was not LESS THAN $500 (which is pretty much the industry standard deductible for an automobile insurance policy) I was FORCED to take the rental car company collision damage insurance coverage for an additional $48 which cost was twice what I had already paid for the collision damage insurance coverage that was sold on the web page when I reserved the car on the website that they REFUSED to accept. Further, they took an additional $150 "deposit" to cover any incidentals like gas and cleaning after I returned the vehicle. Their cleaning fee is $100. While on my trip, upon arrival at my destination, I accidently dropped the key fob between the seats and reached down to recover it, where I discovered trash including food particles and a receipt from some chicken shack somewhere in Alabama dated a week before I got the car that had obviously been overlooked when the rental car company claims they "cleaned and disinfected" the vehicle before I took possession! So much for their "COVID" protective measures touted on signs posted all over their car lot! Fearing that the trash would be used by the rental car company as an excuse to steal a $100 cleaning fee from me I've kept it so that I can present it as evidence in court should they try to cheat me out of that money too! Oh, and the collision damage insurance that I bought on their website that they didn't accept I found out is non-refundable once the trip starts! Of course, I found out about this after I went to pick up the rental and got on the road because I had to depart immediately to keep my scheduled business appointments. I was already starting my trip an hour late because of the last minute changes by the rental car company. Overall, I'd rate both the car rental company and the website collision damage insurance company "R"! And the "R" is for a big RIPOFF! The CDW fee that I paid was essentially unearned as it provided no real coverage! And, the deceptive manner in which the car rental forces you to accept their overpriced CDW coverage I'm sure must violate some rule of law or at the very least is unethical! BUYER BEWARE!! BETTER STILL ... BUYER, JUST USE ANOTHER SERVICE, ONE THAT YOU CAN TRUST!!!! THE LIES AND DECEPTIONS WITH THESE COMPANIES STARTED THE MOMENT I LANDED ON THEIR WEB PAGE! I'VE RENTED CARS IN A DOZEN DIFFERENT COUNTRIES ON 5 DIFFERENT CONTINENTS AND NEVER HAD ANYTHING REMOTELY CLOSE TO THIS SCAM HAPPEN TO ME BEFORE! "NEVERMORE"!Reviewed 27 Jun. 2021
review fromkayak
2.0
Pros:The staff wasn't outright rude at least.Cons:I rented the car for two days. Once I showed up, the staffer said that the rental would have to be for three days, since the car rental place was closed on Monday. He also mentioned it when going over all the other terms of the rental; if I wasn't paying attention I wouldn't have noticed it. When I protested and said that we had agreed for two days, the staffer shrugged and said it wasn't their problem. The staffer wasn't rude or unprofessional, he just didn't care.Reviewed 1 Jun. 2021
review fromkayak
2.0
Pros:Nothing did not rent carCons:Not clear on their policiesReviewed 12 Feb. 2021
review fromkayak
8.4
Pros:The car was in good condition and operated well throughout the rental period.Cons:The rental company had no record of the rental; we ultimately initiated a new rental agreement, which resulted in our paying an extra $50 over what was advertised on Kayak.Reviewed 25 Jul. 2018
review fromkayak
2.0
Worst experience with a rentalCons:I called 2 hours before arriving to confirm they had the vehicle. When I arrived they couldn't find the key and after an hour of making me wait said they didn't have a vehicle and blamed Kayak!!!Reviewed 19 Sep. 2016
review fromkayak
3.6
No more than okPros:Low priceCons:The car was dirty, inside and out. A dashboard light went off and I could not figure out what the problem was because the car had no manual. I had to fill out a report with the same data that they had on the computer in a time when I was in a hurry to return the car. the staff were not rude but could had been more helpful.Reviewed 30 Mar. 2016
review fromkayak
9.2
Great customer servicePros:Flexibility to return the car at nearby location. Very reasonable rates for a compact rental.Reviewed 27 Mar. 2016
review fromkayak
7.6
Pros:The guy as a helper at the door was very nice(latino guy) and help full, he was there before 730 amCons:The attendent should be at the work at 7;30 I was waiting untill 8;20 untill she showd up and I missed my meetimg a big time, what do you thinking?Reviewed 5 Feb. 2016
review fromkayak
7.2
Pros:Car was as booked - Dodge Caravan. Drop-off was very easy. Office was open on Sunday, when many other neighborhood rental locations were closedCons:I was surprised to find the middle row was captains' chairs, rather than bench chairs. This meant total capacity was only 7, and we were a little crowded with three adults in the back row. I found a receipt in the glove compartment, showing the previous renter paid $60 daily rate, whereas I paid $79.Reviewed 29 Dec. 2015
review fromkayak
5.6
Dirty budget carPros:I couldn't find a better priceCons:Car was covered with bird droppings. One was on rearview mirror. When I mentioned this to manager, he said, that bird do this all the time, like it is ok to give dirty car to customer.Reviewed 1 Dec. 2015
review fromkayak
5.6
Don't go there. It's not worth it!Cons:The business doesn't appreciate customer satisfaction at all. They didn't have our car ready at the time of our reservation. We had to wait for 2hrs 30 minutes, which made our experience by far the worst. The manager never apologized and the representative refused to have us talk to him to ask about a possible discount. Car was also poorly maintained; dirty carpets, it wasn't vacuumed, had a foul smell in the AC.Reviewed 30 Nov. 2015
review fromkayak
2.0
Pros:I think they refunded me but not sure. The price was ok.Cons:They car broke down. The car was poorly taken care of. Had to change the wipers myselfReviewed 26 Nov. 2015
review fromkayak

Where can I find NextCar car rentals in Rockville?

5501 Nicholson Lane, NextCar car rentals

Address

5501 Nicholson Lane

Hours

Thursday08:00 - 18:00
Monday08:00 - 18:00
Friday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Saturday08:00 - 18:00

Phone

+1 301 738 2300

Good to know

Most popular location

5501 Nicholson Lane

Most popular car type

Mini

Top tips for renting a car from NextCar in Rockville

  • Mini rental cars from NextCar in Rockville are around -45% cheaper than other car types, on average

FAQs about renting a car from NextCar in Rockville