Book Hertz car rentals in Rockville

Rockville, MD, United States
7 Jul — 14 Jul
Same drop-off
Rockville, MD, United States
Thu 7/7
Noon
Thu 14/7
Noon
Driver's age:

Reviews for Hertz in Rockville

Overall Rating6.7 GoodBased on 17 reviews
Cleanliness
7.1
Comfort
7.1
Overall
6.4
Pick-up/Drop-off
6.3
Value for money
6.8

Recent reviews

Traveler rating
6
0
1
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Find reviews that mention:
10.0
Pros:The staff was friendly, efficient and helpful. The drop off in New York is appealing. The most unfriendly, bossy and cold people I’ve experienced in a service industry.Cons:The people working in New York act like they hate their job and can’t be bothered to help you. When I was pulling into the hertz lot one of the workers were screaming at me to move up. He could have asked politely. I’ve lived in nyc for 15 years and this behavior is unacceptable. It’s a horrible client experience. Enterprise in NYC treats their customers much better.Reviewed 22 Apr. 2021
review fromkayak
10.0
Pros:Staff was excellent and friendly. From The beginning i had a great experience. The car i got was clean and comfortable. It was ready for me when I arrived at the store. I was in and out in 10 minutes. I rented a mid-level SUV for my cross country road trip and got upgraded. It may have been because of lack of inventory but regardless it was a pleasant surprise. Best experience I’ve had renting a car.Cons:I was pretty happy with everything. I got more than i expected and the drop off was easy.Reviewed 30 Mar. 2021
review fromkayak
10.0
Pros:ExcellentCons:N/AReviewed 15 Feb. 2021
review fromkayak
8.0
Pros:Staff was good. Check in and Check out was quick and effortless.Cons:The car was covered in bird poop. Otherwise, everything else was great.Reviewed 5 Jan. 2021
review fromkayak
8.4
Pros:Staff, drop offCons:No car when I arrived. I was taken to another location. Add an hour to my plans.Reviewed 17 Apr. 2019
review fromkayak
4.0
Pros:The drop off was horrific because the hertz agent told me they were not able to release the hold charge they put on my credit card and would instead be sending me a voucher for a future rental. It took a phone call to the national office and a conference call with the bank that issued my credit cardCons:To resolve the issue. I have filed a consumer protection complaint.Reviewed 9 Apr. 2019
review fromkayak
10.0
Great Staff!Pros:Fantastic group of staff at the Rockvville location! There was a snag with the server when I arrived to pick up my car, but the duty staff member (Corey) found a work around to get me out of the door. Also gave me a great recommendation for a local eatery. Amazing service all around!Reviewed 10 Jan. 2017
review fromkayak

Where can I find Hertz car rentals in Rockville?

1319d Rockville Pike, Hertz car rentals

Address

1319d Rockville Pike

Hours

Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Monday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Tuesday08:00 - 17:00

Phone

+1 240 314 0640

Address

1319 D Rockville Pike

Hours

Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Monday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Tuesday08:00 - 17:00

Phone

+1 240 314 0640

Good to know

Most popular location

1319d Rockville Pike

Most popular car type

Mini

Top tips for renting a car from Hertz in Rockville

  • Mini rental cars from Hertz in Rockville are around -45% cheaper than other car types, on average

FAQs about renting a car from Hertz in Rockville