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Capital Hill Hotel and Suites

7.8
Good

Based on 3,975 reviews
 
88 Albert St, Ottawa, ON K1P 5E9, Canada
  +1 613 235 1413
Capital Hill Hotel and Suites - Ottawa, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
KAYAK C$ 128
Expedia C$ 129
Hotels.com C$ 130
KAYAK
per night
Expedia
per night
Hotels.com
per night

Good to know

Distance to city centre 1.2 km
Location rating 8.4
Nearest Airport Ottawa
Distance to airport 11.2 km

Rooms

Check-in
Check-out

Double Rooms

C$ 144+

Photo
Bed Type
Provider
Nightly Base Price
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Unknown
C$ 144 per night

Standard Rooms

C$ 128+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 128 per night
IMAGE
Queen bed
C$ 129 per night
IMAGE
Queen bed
C$ 130 per night
IMAGE
Queen bed
C$ 132 per night
IMAGE
Unknown
C$ 132 per night
IMAGE
Queen bed
C$ 134 per night
IMAGE
Unknown
C$ 135 per night
IMAGE
Unknown
C$ 136 per night
IMAGE
Unknown
C$ 137 per night
IMAGE
Unknown
C$ 139 per night
IMAGE
Unknown
C$ 140 per night
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Unknown
C$ 141 per night
IMAGE
Queen bed
C$ 153 per night
IMAGE
Queen bed
C$ 156 per night
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Unknown
C$ 162 per night
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Unknown
C$ 213 per night
IMAGE
Queen bed
C$ 238 per night
IMAGE
Queen bed
C$ 238 per night

Reviews

Pros

Cons

Traveller rating

338
261
77
23
2

Time of year

Traveller type

Show reviews that mention

+
able to walk in 9 reviews
bed was comfortable in 48 reviews
comfortable room in 305 reviews
downtown ottawa in 46 reviews
fridge in the room in 87 reviews
great location in 549 reviews
great value in 46 reviews
location and price in 146 reviews
parking was very limited in 137 reviews
parliament hill in 165 reviews
small bathroom in 80 reviews
staff were friendly in 245 reviews
walking distance to many attractions in 53 reviews
  • Good
    Aug. 2018
    8.0

    Location

    Only here for one night, and for us it was all about price and location. Easy walk to parliament, by ward market, museums. Surrounded by great places to eat.

    Needed more elevators. Parking was a bit far for added cost.

  • Excellent
    Apr. 2018
    8.2

    Good price for the location. Basic but it was clean, quiet and the bed was comfortable.

  • Okay
    Feb. 2018
    4.8

    No working internet or phones or fitness center

    The staff is very professional

    When I arrived the fitness center the phones and internet in the the rooms wasn’t working and so my ability to work from the hotel was crippled.

  • Good
    Jun. 2017
    8.0

    Great location.

    Too much street noise. Shower curtain smelled.

  • Good
    Dec. 2016
    6.5

    Great location and parking

    Its a bit old now. Rooms are out dated and smell like grandmothers house. Bathroom from the 80's and water pressure like an asthmatic smoker blowing water at you through a straw. For $200 a night you expect more.

  • Good
    Nov. 2016
    7.1

    I did not hear any noise from my neighbors. I slept really well.

    During my checkin, the staff was somehow indifferent to me. But during the checkout, another staff at that time was very nice to me.

  • Okay
    Sep. 2016
    5.7

    Leisure

    Location, staff were nice

    It is dated and could upgrades. Carpet was not the cleanest, but overall I would say it is just ok.

  • Mediocre
    Aug. 2016
    4.0

    Room tatty tv didn't work moved room after much confusion would not stay again

  • Good
    Jun. 2016
    6.8

    Wasteful

    In an age where preserving our environment is important, they kept replacing soap bars that were used once. On a side note, don't ask to settle your bill the night before for an early departure. Every excuse under the planet.

  • Okay
    Dec. 2015
    4.5

    Questionable quality but good location

    I loved being only a couple blocks from Parliament, numerous restaurants and cafes.

    When I arrived, they gave me the wrong room (I booked a basic room and they gave me a room with a kitchenette). When they realized they'd upgraded me and I was staying three nights, they immediately downgraded me. I had already unpacked a little, had to repack, return to the lobby (at 2 am), and get a second room. Room number 2 had a king size bed that I wish I could post pictures of. The mattress was literally V shaped, as though an elephant had slept in the middle prior to my visit. Further, it didn't have a fitted sheet - just a flat sheet that barely covered the top, exposing an offer looking, striped mattress, ew. I eventually complained and was given a third, nicer room. So, I packed my things a second time, and went up and down returning/exchanging keys. I'd note that the woman working the morning I complained was absolutely terrible. I showed her the pictures I'd taken of the bed, which I'll eventually post on yelp, and she merely played dumb. I was not happy with the comfort or service at this hotel.

  • Excellent
    Oct. 2015
    8.2

    Excellent location with reasonable price

    Location and price

    Conditions

  • Good
    Feb. 2015
    7.4

    Great location, Okay room

    Bus stop right out front across the street, easy to get to anywhere in the city, we were able to walk to a couple museums as well as the canal for winterlude activities. We only stayed for one night and had a very jammed packed weekend so really only checked in, left came back to sleep then checked out when we woke up in the morning. They have underground paid parking across the street but it is a free service on the weekend so that was a plus!

    ceiling paint was cracking, bathroom very small and outdated, as well as some apparent damages to the door (chipping paint etc). Whole floor smelled strongly of cleaning supplies (harsh not nice) and also the air was so dry we both woke up with very sore throats.

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About

Overview

With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 8 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.8 Good

Based on 3,975 reviews

8.4

Service

8.4

Location

2.9

Vibe

2.3

Bar

Things to Know

  • Wonderful sightseeing

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Elevator
Laundry facilities
Hairdryer
Coffee shop
Parking (surcharge)
Currency exchange on-site
Gift shop
Night club
Kitchen/Kitchenette

Location

Most Popular Landmarks

  • National War Memorial 237 m
  • Parliament Hill 0.4 km
  • Peace Tower 0.4 km
  • Shaw Centre 0.4 km
  • Bytown Museum 0.5 km
  • Supreme Court of Canada 0.7 km

Ottawa Travel Guide

Learn about Ottawa on KAYAK

Getting Around

Ottawa 11.2 km
Ogdensburg 84.4 km
Ottawa Station 3.5 km
Ottawa Fallowfield 14 km

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