Book Payless car rentals at Atlanta De Kalb/Peachtree Airport

Reviews

Recent reviews

Traveler rating

Wonderful

447

Very good

256

Good

49

Okay

228

Fair

54

Mediocre

0

Poor

1077

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get the carcar smelled

car was cleancustomer service

car availablecredit card

friendly staffnever rent

said they wouldeven though

great pricecar was dirty

4.0

Overcharging place , I was charged 400 $ for two day, although it was saying when I was booking 86$. I got the not the nicest car, they provided me with nissan which doors are not closing. I hate this place now!!!!!Reviewed 4 Oct. 2023

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2.0

Double charged the renting and not at the price it was agreed. Very bad experience!Reviewed 4 Oct. 2023

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8.0

Computer was down and long line. Had to go upstairs to get car. Another long line.Reviewed 4 Oct. 2023

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4.0

Lines were forever with 2 people working at pick up. In line for almost 2 hrs. Will try another service on out next vacationReviewed 3 Oct. 2023

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10.0

Excellent service. Was given a hybrid, and was not told it was a hybrid.Reviewed 2 Oct. 2023

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2.0

It took four cars until we could find one that wasn’t broken down flat tire wrong number broken lights so on. Worst car rental ever.Reviewed 2 Oct. 2023

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10.0

Process was easy, great service & the counter, good value.Reviewed 2 Oct. 2023

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2.0

TERRIBLE EXPERIENCE!!! NEVER Drove their car At pickup, did not want Kia Forte (due to nationwide theft rate) They tried to upcharge me for a smaller car THEN accused me of purposely knocking down plexiglass at counter Awaiting my credit card invoice to insure I was not charged Lastly, billed $250 security charge I've been renting cars for 40 years and NEVER charged a security fee WILL NEVER GO BACKReviewed 1 Oct. 2023

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6.0

There were only 2 reps checking people in. It took over 30 minutes in line to get to a gentleman that could help me. ( He was very nice). There were at least 5 people at the kiosk at the car pick up rental level standing around. The lady checking people out at the gate, could have cared less to help anyone. She was on her phone. When I pulled up she said find the email and scan the code. I was not getting cell reception so I had to ask her how else I could get the code she was bothered and said check your text messages. Then went right back to being on her phone. The car that I ended up with had multiple small inconvenient issues. Side driver mirror didn’t adjust. The key fob was missing the front half. The key fob battery was also almost dead. I had to hold the key against the start stop bottom to get the car to start. The gentleman that checked me back in never asked how the car was only that he needed to get the mileage and then I was good to go. There was no one else checking in at the same time I checked in. Overall I was glad to have the rental car, but the rental experience has a huge amount of improvement that needs to be done.Reviewed 30 Sep. 2023

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2.0

Car was very old with no viper working properly.Reviewed 29 Sep. 2023

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8.0

Once you check in at the counter, you then have to go downstairs to get in yet another line so a car can be given to you. That's an extra step could be avoided to speed up the exit.Reviewed 29 Sep. 2023

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2.0

Payless cancelled my registration due to issues with the arriving plane. No one listened, unfortunately. They said I had to go online and see if there was any car available, even when I was welling to pay any fee they requested. Customer service was poor.Reviewed 27 Sep. 2023

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• 3.4 /10Hertz Car Rentals at PDK

• Does Payless offer shuttle or airport pick-up services from Atlanta De Kalb/Peachtree Airport (PDK)?

  No (According to our data)