Book Payless car rentals in Atlanta

Reviews for Payless in Atlanta

Recent reviews

Traveler rating

Excellent

18

Good

21

Okay

33

Mediocre

190

Poor

0

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get the careven though

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friendly staffcar was dirty

2.0

Pros:It was clean.Cons:I was double booked for the same vehicle as another customer. When I got the truck, after I left the front tire had a slow leak so I had to continuously put air in the tire. The agent who checked me in at drop off was rude.Reviewed 7 Jun. 2021

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2.0

Pros:Had a confirmed reservation (actually called Payless to double check) for a 1 way car rental. When arriving at counter was informed that there was no car available. Apparently they were first come / first serve.Cons:Honor the reservationReviewed 18 Mar. 2021

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4.0

Cons:Front desk horrible customer service, hidden costReviewed 24 Oct. 2020

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2.0

Pros:Nothing. I am highly upset.Cons:There was no car available and I paid online during the reservation. I need to be refunded.Reviewed 14 Jul. 2020

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6.0

Pros:The staff was extremely helpful in a poor situation.Cons:Vehicle smelled like smoke from tobacco and marijuana.Reviewed 21 Jun. 2020

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4.0

Pros:You can't blame the counter staff for a fusarium operationCons:Cars weren't available on schedule and had to wait. No one available to check in on return. Payless counter was closed had to go to Avis. Also it was twice as expensive compared to Seattle and Dallas.Reviewed 31 May 2020

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2.0

Pros:No. They wouldn't rent me a car without a utility bill. I don't normally carry a utility bill with me when I travel.Reviewed 28 Jan. 2020

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2.0

Cons:Was not able to rent a car due to there company Policy of having to run a Credit report and only allowing you to pay with a Debit card and not a credit cardReviewed 28 Dec. 2019

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2.0

Pros:The staff were polite but unapologetic about having zero cars available, including the one we reserved! We arrived at our confirmed pickup time, only to be told that they had no cars and we’d have to wait 1-2 hours and hope something would be returned. What’s the point of reserving if your reserved car isn’t there? We will never use them again.Cons:Actually having the car we reserved— or ANY car!Reviewed 12 Nov. 2019

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8.0

Pros:friendly staffCons:clearer drop off instructionsReviewed 30 Oct. 2019

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6.8

Cons:My rental agreement was on Friday August 30, 2019 at the Atlanta Hartsfield Jackson Airport (ATL) location at 9 pm. I reached the counter at 9:15 pm and I was told there were no cars available. After asking around I realized there were 4-5 other individuals that were told the same. I was told to waiReviewed 14 Sep. 2019

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2.0

Cons:We got to the counter and we were told that they did not have any vehicles available for us and that we would have to wait upto 1-2 hours until their rented vehicles were returned. Additionally there was no guarantee that we would get the vehicle class that we wanted. We cancelled the reservationReviewed 29 Jul. 2019

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• Has the Payless rental car policy in Atlanta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Atlanta?

  Economy (Jeep Wrangler or similar) is the most frequently booked rental car type from Payless in Atlanta.

• How many car rental locations does Payless have in Atlanta?

  Payless has 1 rental location in Atlanta. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes