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2.0
Wanted a car to pick up at the airport, instead had to take a taxi into the city during rush hour. Cost me an extra $100.00. Never use Kayak again.Reviewed 10 May 2023
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2.0
I was searching Kayak for car rentals at Atlanta airport. Sixt was suggested as the best option. Only after booking I found that the rental location was on the other end of the city. It is unbelievable that I was tricked into renting a car at the other end of the town. A confirmation email from Kayak said I would receive an email from Sixt with support information. I received no communication from Sixt and could not access their support. Finally, I did not pick up the car and was charged the total amount by Sixt. This is unbelievable. I hope that you can help me get the refund.Reviewed 3 May 2023
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6.0
Ordered a vehicle at the ATL Airport, but when arrived it was for another location 45 minutes away. I had to take an Uber to get to the location because they wouldn't just give me a vehicle.Reviewed 2 Apr. 2023
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2.0
If you’re not an American citizen, make sure you bring your passport, even if you have a valid state Drivers License. They will not give you a vehicle without it.Reviewed 1 Apr. 2023
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10.0
The guy at the counter was great, kind, and efficient. Car was better than what I expected for the price.Reviewed 20 Mar. 2023
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2.0
I requested a car from Atlanta Airport. When I arrived at the counter in the airport I was told I had rented from the sixt location 20 minutes away. When I arrived there by Uber which was an extra $35. There were some other people who had the same experience. To compound the problem they didn't have the car I ordered, a BMW X3 and could only offer a Chevy Malibu, which as I was already late I had to take. Overall a really bad experience and with no one to talk to at priceline there is nothing I can do except stop using this service.Reviewed 13 Feb. 2023
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2.0
I rented the car on the wrong dates and couldn’t cancel!!! I was to pay $500 to cancel! Ridiculous! Needless to say, I feel like my money was stolen!Reviewed 18 Jan. 2023
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4.0
Pickup was horrible. Car was completely dirty.Reviewed 4 Nov. 2022
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2.0
They nickel and dime you at every turn Was an hour late at pick up location due to flight delay and was given a $200 upcharge to get a 'like class' that I reserved because my car was rented within that 60 minutes. No human interaction, submit all questions, concerns or issues via web portal unless you're at a location. Even though the BMW 3 series I finally rented only had 30K , the car was pretty dinged up and now they are saying I did some of the damage even with me supplying a video of what the car looked like at point of pick up. Staff at the pick up location, very rude with a "this is the way it is, take it or not .,., I only do what I am told to do"Reviewed 27 Oct. 2022
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4.0
At first they gave me a car that had a tape that was holding a tail light. Service was extremely slow in Buckhead. At the end I got a bill that was $100 higher than during bookingReviewed 5 Oct. 2022
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10.0
Brilliant rental experience, from pick up to drop off. Only problem- couldn't buy insurance while booking through Kayak , and ended up paying a much higher rate at Sixt. Regardless, one of my better car rentals till date, 10/10 would recommendReviewed 26 Sep. 2022
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2.0
Worst experience of my lifeReviewed 25 Apr. 2022
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