Book Hertz car rentals in Atlanta

Cons: Pick up and drop off terrible. Felt it was very expensive but had no choice. Never again with Hertz

Pros: They didn’t have a car for me and I wa stranded in downtown Atlanta

Cons: Could have fulfilled the promise of a reserved car, any car would have been helpful. Customer service would have been helpful if they tried to get me another car from another location, took me to my destination, or rebooked me on a competitor.

Pros: Staff was friendly and helpful somewhat. My luggage got stuck in the back of the SUV Tod picked me up in Marta station and I waited 45 mins but could not find the keys to open the truck. They did drop it off at my hotel so very grateful to them. The booking was misleading as I thought they would pick me up at jackson hart field airport.

Cons: They did not tell me hertz location was closed on saturday and where to leave the car. I called the number on the form and they told me to leave car at Atlantic aviation. I was promised a ride back to Marta rail station but he failed to tell me he would not be there on Saturday. Just very disappointed with how communication went.

Cons: We never received a car and paid for it. We waited for 2 hrs and then they said it’ll be another 2 hrs because they had to wait for returns. I called to get my money back vit they would not answer the phone.

Pros: Not much.

Cons: They didn't have the car I reserved. They would only give me another car if I paid more (never had that happen at a car rental). Also they are nowhere near the airport.

Pros: Nothinh

Cons: Be more helpful.

Cons: They didn't have any cars available and I had to wait 44 minutes before it was ready. I was not told until after they had gone through the entire check in process. Bummer. Still had two hours to drive after that.

Pros: Kayak sent offered us a "better deal" while I was booking this car. It was at an airport 20 miles away... still called Atlanta Airport. When my husband went to pick up his car after arriving in ATL (the airport symbol I used to search for the rental car), he had to wait 1 1/2 hours in line before getting to the agent's desk. He was then told- "oh no! Not another one!" All these people in line are waiting for a car also because they were booked at this other Atlanta airport. He was then charged $1016 for a two day rental. You tell me how good this deal was! Horrible! I will pursue this issue with the BBB!

Cons: Everything! How about even suggesting a mistake was made and maybe you should pay for a taxi to the other spot to pick up the car you already reserved and paid for. I'm sure it would not have cost him an extra $800!!!

Pros: Quick service at Buckhead

Cons: Hertz customer service line is awful