Book Hertz car rentals in Atlanta

Reviews for Hertz in Atlanta

Recent reviews

Traveler rating

Wonderful

17

Very good

5

Good

2

Okay

3

Fair

1

Mediocre

0

Poor

49

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pick up the carwrong location

car availablefriendly staff

car was cleangreat experience

location was closedpick up and drop

rented a car

2.0

Worst experience ever. We were ask to pick up the car at 12 but the shop closed at 13. Impossible to rent another car in Atlanta. We miss 2 night out of our cabin rental and had to pay an hotel. Will never go through this website againReviewed 8 May 2023

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2.0

You booked me at the wrong location, I had asked for Atlanta airport but you booked me someplace else and I had to rent a different auto and wasted this booking.Reviewed 22 Apr. 2023

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2.0

Horrible horrible horrible is all I have time to say. Customer service, even worse!!’Reviewed 25 Mar. 2023

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2.0

I did not get my rental. They refused my credit card as it was from an online bank, chine, rather than from an institution.Reviewed 11 Mar. 2023

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10.0

Courteous, friendly and professional staff.Reviewed 11 Mar. 2023

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2.0

I had a reservation for a minivan for my family of six. When I arrived at the counter, the first thing the assistant told me was “we don’t have any cars for three hours.” They did not ask for any of my details, they just said there were no cars for anyone and there was nothing they could do about it. Very unhelpful and borderline rude. After about an hour of searching for other options online, I went back to the desk and asked them to confirm the wait. The same assistant told me “well we have minivans.” When I told them that was what I reserved, she said “well you should have told me that when you checked in.” Very disappointing experience.Reviewed 25 Feb. 2023

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6.0

We had a terrible experience with our drop off. We had to change our plans and our original pickup location was closed. We called Hertz and we were on the phone for 2 hrs being transferred around. No one could help us figure out what we were supposed to do with the car. Finally we just took it to the airport (airport staff was extremely rude) where again no one knew how to help. We ended up getting charged $2,200. We then went to the Hertz counter where a kind lady talked to her manager and helped us get our original prices. I will absolutely NEVER use Hertz again. Their staff is UNFRIENDLY and have no idea how to help!Reviewed 3 Jan. 2023

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2.0

I cancelled my reservation several days before my trip and they still tried to charge my card. There was a $50 fee and they tried to charge me full price.Reviewed 13 Dec. 2022

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2.0

This was a nightmare of an experience. I reserved my rental car through kayak for pick up at the Atlanta airport. My flight was delayed by 2 hours, and when I arrived to the Atlanta airport Hertz location they advised me that my car was actually reserved at the peachtree location, and that that location closed at 6 PM. They then proceeded to advise me that since I had pre-paid that reservation there was nothing they could do for me. They could not transfer my Hertz reservation from the Peachtree location to the Hertz at the Atlanta airport location. So I then ended up paying an additional $740 to rent the exact same car!! Grateful I had a credit card that I was able to put this on, but not everyone is so fortunate. I just do not understand how a company cannot transfer services between different locations. It’s quite ridiculous!Reviewed 18 Oct. 2022

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2.0

When I requested my rental, my pickup location was entered as Atlanta Hartsfield airport. When we arrived at the Hertz counter in the airport, the rental was in Buckhead-a suburb of Atlanta. To transfer the location was $2100.00 Instead, we took a $35 Uber ride to Buckhead. My blame is not on Hertz but on Kayak which I will not be using again. When we returned the car to the Toledo Ohio location I was given a credit for our Uber cost, and they were very apologetic. Next time I will book directly thougfh HertzReviewed 11 Oct. 2022

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2.0

Had to wait 2 hours to pick up car, because staff was out for lunchReviewed 23 Sep. 2022

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10.0

Very friendly staff and super easy process!!Reviewed 17 Aug. 2022

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• Has the Hertz rental car policy in Atlanta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Atlanta?

  On average a rental car from Hertz in Atlanta costs C$ 102 per day.

• What is the most popular rental car from Hertz in Atlanta?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Atlanta.

• How many car rental locations does Hertz have in Atlanta?

  Hertz has 10 rental locations in Atlanta. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes