Book Hertz car rentals in Atlanta

Cons: They cancelled my reservation because they said they didn't have enough cars and, when I asked for any help or suggestions to find another car, they said "sorry, but we suggest that you just call around to other rental car companies".

Cons: The drop off

Cons: the amount of time it took to get the vehicle (50 minutes). the need to clean the seat of a spill from cereal

Cons: The clerk was short n dry. They don't accept bank cards which is actual money 4 payment but tge accept borrowed money /credit card

Cons: was not able to pick up car after calling several times to be assured of having all correct id, documents and deposit/total

Cons: Everything

Cons: Car turned out to be at the wrong airport (PDK instead of ATL). Then when I realized the mistake and cancelled it (several days in advance) they charged me $50. Outrageous!

Cons: I reserved a car for the Atlanta Airport. When I arrived I was told the rental was in Buckhead - 20 minutes away! That is NOT what I wanted! I specifically clicked on the Atlanta Airport button on your website KAYAK!

Cons: I did not realize it was so far from the airport. It cost an extra $80 for pick up and drop off. I never had a contract and at drop off one person questioned that. I was worried if that was going to be a problem. I had to explain I had pre-paid. Not sure if I will go back.

Cons: Despite pre-paying and scheduling a pickup, the car wasn't at the location when I came to pick it up. They called someone to bring a car over from another location. I had to wait 30 minutes for that car to show up.

Cons: Pick up and drop off was a bad experience. Pick up took much longer than expected. When I dropped yhe car off, there was no Hertz representative at the location. Between the valet Parker ans the hotel staff, it took me 25 minutes before having to give the keys to a hotel staff member instead of a Hertz employee. I called the 800 customer service line for Hertz and received a god awful attitude from the lady I spoke with.

Cons: The Hertz staff was really rude. I attempted to call them multiple times the day of pickup and no one would answer the phone. Then I got a call from them at 5 PM asking where I was (pickup time was 6 PM) indicating that they closed at 6 PM. When I asked why I was able to schedule that time, the guy said, "Oh, I don't know..." So I had to get the next day (no offer of any refund of course) and he warned me it might be a different car. Why if I've already paid for it?! I came at 9:30 AM the next morning and the same guy said, "I thought you were coming this morning." Again, 9:30 AM is the morning and I have paid for it. It was a really annoying experience with terrible customer service. Would not recommend anyone use them. Also, the phones rang nonstop and one customer service associate actually had the audacity to say, "I bet the ER's phones don't ring this much..." Again, didn't see anyone answer the phone ... and I work in the ER - actually helping to save lives - and we answer our phones.

Cons: The service attendant refused to give my mom the car that we booked for paid for through Kayak.com. He's reason was that the companies policy changed and they no longer allow debit cards for payments through third party reservations website. My mom was stranded in Atlanta for two hours waiting to find a way to get to her sick 91 year old mother. Eventually, my mom took a cab and had to pay $90 out of pocket. We would like out money back since we did not get the service that we paid for.

Cons: The car was super expensive and they charge you extra for your spouse to be on the car. Enterprise has never done this and offers it for free to the spouse.

Cons: I was charged $180 for an extra driver but this was never mentioned when I had my wife added to the contract. yes, it is there in the small print but I would expect a verbal mention from the staff.

Cons: Car was filthy and hadn't been cleaned I had to wait an hour for it Coupon for $25 off was not honored as I didn't book directly through hertz for my next rental

Cons: STAY AWAY FROM THIS LOCATION! HORRIBLE CUSTOMER SERVICE!

Cons: I didn't lack the lack of customer service and the disrespect of my time

Cons: Broken elevator

Cons: The car, a Ford, did not have quality seat adjustments. The car seat was unable to be adjusted to a more upright position to support my shoulders and head while driving. The highest setting was still reclined. Very uncomfortable and unsafe.

Cons: Canceled car two weeks once advance they still charged me

Cons: Too long of a wait at pickup,over 20 minutes in line. Car was not 100% clean pn pickup

Cons: Vehicles are really too stripped down relative to the typical personal vehicle today.

Cons: I was arriving at the Atl airport - my car reservation ended up at another Hertz location in Atl which required extra handling by the Hertz airport personnel...and additional costs !!

Cons: We were very surprised the car did not a place to plug in our phone charger.

Cons: Reserved the car online but they didn't hold my reservation due to a computer issue on their end. I had to then book a car on the spot and will have to contact customer service to get a refund for the original reservation.

Cons: Car rental difficult to find, new location......but old sign still there!

Cons: Hertz's puckup location at PDK was not at the given address, but had moved 500' down the access road. The only sign to indicate that was inside, at the old Hertz counter. Long walk with four suitcases.

Cons: I was happy.

Cons: Car was not clean. It smelled awful. 2 days in the low tire pressure light came on. Pickup took way too long.

Cons: The actual store where I picked up the vehicle does not answer the phone they let it ring and ring. They asked me to check my credit and I had never had anyone check my credit to rent a vehicle. The pick up store is dirty and has no seating it looks run down, even though it is in a very nice area in Atlanta.

Cons: Didn't get what I reserved. I needed a big vehicle and got a smaller one.

Cons: Noisy and dirty

Cons: The initial car I got had multiple dashboard lights on, and the spedometer didn't work. In order to get a new car, I had to drive all the way back to the airport.

Cons: I made an off-airport reservation at a midtown Atlanta location. Then, 30 min, later received a call from that location saying---"Don't come, we don't have cars." (And would not have cars the following day, either.) If you know you won't have cars at a location, don't take reservations for cars at that location!

Cons: The price was false

Cons: I paid in full online. When we got to counter we were told we had to use a different credit card that had my husbands name on it not mine. Which I had paid with mine but put the driver as him. We did not get the insurance coverage we expected between online and at counter. They gave us the wrong car to start with and we had to unpack one and repack the 2nd car. In returning the car, the attendants did not even check to make sure everything was ok with the car. So we took pictures to make sure they wouldn't charge us for any damages that didn't happen

Cons: They cancelled the rental at the last minute since they didn't have any cars. Attempts to resolve the situation with both the rental location and Hertz customer service did not receive a response. I was attempting to visit a serially ill relative and was stranded without a car! Please have some one in your organization contact me to discuss this problem. Thank you, Brian Sinclair (860) 839-1974

Cons: make sure you read the contract, I specifically did not want insurance, and told them i had no need for it, ( even filled out online account that i did not want insurance, and Magically they tacked it onto my bill.) when i went to check out they had a bill for me that was $160 dollars ontop of what i paid through Kayak. ( mind you I only had the car for about 30 hours)

Cons: I returned the car on 3/4 tank of gas when it should have been full. It was very disturbing when they wanted to charged 9.99 a gallon for the full tank. I thought it was too much over the top.

Cons: 1st car LOW TIRE PRESS illuminated 2nd car LOW RADIATOR FLUID illuminated 3rd car tire side wall damage 4th car LOW TIRE PRESS illuminated 5th car operated fine for my trip

Cons: There was some confusion about getting insurance through kayak instead of Hertz, so I had to sign that I wasn't insuring the car, though I had through kayak.

Cons: 40 minutes waiting for car while the 3 reps chatted/gossiped with no one in front of me in line. At minute 30 plus, I made a fuss and they said they would find someone else to help and continued chatting. Car was extremely dirty on inside but was only a 1 day rental so not much impact.

Cons: The fact that the car was not what we reserved because they gave our reservation car to someone else and it took about 25 minutes to finalize everything.

Cons: The Car was Not Reserve at the Airport Off Site

Cons: waiting in line to get my car. also not being able to document existing damage.

Cons: Pressured at front desk to get a Tesla in lieu of my requested car and agent seemed bent on upselling me despite numerous requests for my normal car; my car then reeled of cigarettes; cruise control did not operate correctly; and drop off personnel were unavailable upon my return. I was told that I would be emailed a final receipt that never arrived.

Cons: We were charged to our credit card a reasonable daily rate and we added $18 per day for Alliance Insurance . When my son got there he was charged an extra fee of $30 as he is 23 ... NOTHING ON YOUR WEBPAGE ABOUT ADDITIONAL FEE FOR UNDERAGE . We get that so that's not the problem . Once our son returned the car he was charged an additional fee of $254 and do not know why . NO ONE recommended that my son who is first time car renter should probably fill up the car w gas PRIOR to drop off so that he wouldn't be charged the crazy gas fee ! I have rented cars many times and upon pick up they always tell the truth about being sure to fill it up myself so as to avoid the ridiculous fee !! We tried to call over the weekend and no one to talk to other than business hours . We will be calling ASAP !!

Cons: The line to pickup the car was huge. So i went over to the kiosk,which involved a long complicated process of picking up the phone and talking to a guy and then waiting for a live person to approve your credit card and license and the whole thing still took more than 15 minutes even at a computer kiosk. The return was more chaotic than most other car companies i've used, but not nearly as bad as the pickup. I would not use Hertz in the Atlanta airport again.

Cons: N/A

Cons: Car smelled like cigarettes. It was strong enough to give me a headache

Cons: The car was crappy. I guess that's not really Hertz's fault bc it was clean, it was just a bad car in general.

Cons: Long wait in line to get car. No one to receive car. I don't know why I thought there was something different or better about Hertz. There isn't. Will just go with cheapest.

Cons: ...

Cons: Nobody from Hertz was there to rent me the car I booked. The hotel front desk tried to help, but there was only so much they could do. Corporate customer service was unhelpful, too. The other nearby Hertz location was also terrible. Read these Yelp reviews about the Hertz located in Atlanta at the Omni Hotel at 100 CNN Center. This will give you a good idea. https://www.yelp.com/biz/hertz-rent-a-car-atlanta-29

Cons: When I showed up to get the car at the location and time specified a paper sign directed me to another location down the street. When arriving there the door said it opened at 730 even though my rental was scheduled for pick up at 7. No one showed up ton open the shop til 8, claiming they don't open till 8am. Employee couldn't get me a car until someone turned one in because he didn't have the combination to the safe. The car I was given wasn't cleaned because of this problem. Long story short the pick up time, drop off time,and pick up location given to me were wrong.

Cons: I was traveling from California. I wasn't able to keep my phone charged very inconvenient since the car had no GPS system and I needed to rely on my phone....

Cons: I didn't like that the next day - as I was about to arrive at Hertz - they called and said that no car was available. The receptionist called other Hertz places and non of them had cars available.Yet I searched on the site again and it showed a lot of cars were available. FALSE ADVERTISING. Obviously there is a problem with your website - TRAVELERS - don't trust it. I was stuck without a way to get back.

Cons: I found it bit pricey for the car to be picked up from one location and dropped to other location. It was almost 4 times on the price of pick and drop at same location.

Cons: For hertz to only have one location to drop off on the weekend after Christmas is s terrible business practice

Cons: The price fouled at check. I was trying to be budget consciencouis and in the end the rental car for one day cost over $300. I was late on return which indontneven rememver discussing the return time and they charged me for another full day. And it was already an expensive rental because I was dropping off in a different location. They included that cost in the 2nd says price as well. Crazy expensive for have this little car for just over 24 hrs. I certainly will never rent from hertz again. Also the car smelled.

Cons: Melody garcia stole it never picked me up