Pros: The staff was helpful and tried to be accommodating.
Cons: The initial rental was picked up at the Atlanta Airport and the vehicles A/C stopped working and was returned at the airport South Carolina (I waited to speak to roadside over 40 minutes and never spoke to anyone) The 2nd vehicle broke down at a BUSY exit ramp where I had to direct traffic in 96 degree heat with my 77 year old father in the car and have it towed to a safe location, the Walmart parking lot. (The wait time was 71 minutes for Roadside Assistance, just to be told that I had to call back after the vehicle was towed to give its location & that I would be re imbursed for the tow charge which was $60. ) I had to arrange for someone to pick me and my father up from Walmart and take us home. After calling a 3rd time and waiting 38 minutes, I spoke with a young lady who arranged to have someone do a drop & swap but I had to meet them at the Walmart with keys to the vehicle which was 17 miles away. The 24 hr Roadside Assistance line was a huge problem. The wait times were extremely long. It was funny that after waiting so long that the agents would ask if you were OK and in a safe location and that a tow was never offered.
Pros: NOTHING!!! I DID NOT BOOK A TEIP FOR THE 28TH OF AUGUST I BOOKED FOR SEPTEMBER 4TH. NO REFUND NO CHANGE OF BOOKING YO TRASH ALL SHALL KNOW ON MY YOUTUBE CHANNEL!!
Cons: THE TRUTH AND NOT THEFT!!!
Pros: easy drop off, friendly staff
Cons: we were re-directed to a different counter on another floor initially when going to the desk to get the car
Pros: Easy pick up, kind desk workers.
Cons: all the available cars smelled badly of smoke, drop off was confusing
Pros: Nothing my reservation was cancelled and never picked up
Cons: I need a car to drive I guess that would have helped
Cons: They called me and canceled my reservation because they could no longer support my one way rental. Absolutely not acceptable. They told me to find another carrier.
Pros: Easy pick up and drop off. The person at the desk in Atlanta was extremely helpful and kind. Thanks so much!
Cons: No complaints except that the drop off location in NYC is labeled "Hertz" and does not mention Thrifty. I did not realize that there was a merger so had trouble finding it.
Cons: There was no car available for me to rent and I couldn’t get in contact with anyone to cancel my order
Pros: Car was clean and reliable.
Cons: Drop of was horrible. I was turned around several times and ended up dropping off later than my designated time. I haven’t gotten an email the morning after and I’m unsure when my deposit will be returned. That wasn’t made clear or confirmed at drop off.
Pros: Trip was cancelled due to pandemic.
Cons: No pandemic.
Pros: I liked that we got to pick which car we wanted.
Cons: We were not told it would be extra for another driver until we picked it up. We were also given no instructions. The guy at the desk gave the people before us a whole run down of the process and I wish I could have heard him because we got nothing. Also, there was a guy working for the garage in Atlanta that did not help us when we were lost and just texted in his phone and laughed at us. The car had not been cleaned but it was the only compact car my husband was comfortable in. The other one if the same model smelled like marijuana. The whole Atlanta pick up was not awesome. It’s hard to find the right place to go, the staff was not friendly, and the car was not clean. The drop off in Indy was good.
Cons: It was very, very busy at the pick up counter. I waited in line for about 10-15 min. The person who checked me in was pleasant but spent most of the time talking to someone else. She told me to go out to the garage and someone there would assign me a car. When I got out there, there was no one at the kiosk. Another customer and I waited at least 10 minutes before an employee showed up. Since this was my first time renting a car, it was confusing and frustrating.
As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty
On average a rental car from Thrifty in Atlanta costs C$ 43 per day.
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Thrifty in Atlanta.
Thrifty has 2 rental locations in Atlanta. Take a look at our Thrifty rental location map to find the best rental cars near you.