Book Hertz car rentals at Atlanta Hartsfield-Jackson Airport

Reviews

Recent reviews

Traveler rating

Wonderful

41

Very good

10

Good

5

Okay

6

Fair

5

Mediocre

0

Poor

37

2.0

Mistake on my part for drop off, could NOT find anyone I could talk to to change it. Next time, I'm driving my own vehicle.Reviewed 24 Mar. 2024

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2.0

An inexperienced representative could not provide the rate I was quoted. Took an hour to get someone who could grant me the quoted rateReviewed 16 Jan. 2024

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4.0

Had to file an incident report for a dent in the rear bumper that was already there when I got the car, mainly because the Hertz employees at the Atlanta Hartsfield airport office did not take photos to document the current state of the car before my rental started. Based on the comments from the other Hertz office I returned my car to, this is a common occurrence. On top of that, the rental paperwork stated that the car had a full tank of gas, when in fact it only had been filled up to 3/4. This is not the first time this has happened with a Hertz car rental for me. When I complained about this at the exit checkpoint at the airport, the Hertz employee “fixed” it for me and updated the paperwork to reflect a tank 80% full (note that 3/4 is 75% and not 80%), but at that point I was tired and ready to go home, so I took it. All in all, employees need to be better trained, especially in cases where customers might get to pay for their mistakes. In the case of the gas tank, I left there with a feeling this was done on purpose to drive profits up. This is such a bad feeling to have about a company.Reviewed 6 Jan. 2024

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2.0

Beware of this scam very bad experience. This place is all about getting your money and more money than you agreed to when you rented the car.. I chose the car that said suppliers choice one way from Atlanta airport to Tallahassee Florida picking up at 11 o’clock at night and it was cold and they insisted that I take an electric Chevy bolt which has virtually no range. It does not have access to fast charging units like a Tesla all the way to Tallahassee Florida. It was a nightmare. I argued with the girl at the front desk telling her to give me a gasoline powered car, she wanted over $100 extra for the upgrade. My rental was $50 and for gasoline powered car she wanted $197 and if I didn’t pay the difference I had to take the electric car so beware of the scam never rent a car that does not have a charging network especially when it’s cold at night. The range was virtually nothing and I was constantly spending my whole night sitting at chargers, trying to get chargers synchronized to be able to pay for the service. It was just a big nightmare and I spent 30 minutes arguing with this girl begging for her to put me in a gasoline powered car and I have rented hundreds of cars with Hertz before but now I have different thoughts about the company electric cars should never be sent on a one-way rental because most people do not know how to charge an electric vehicle and they have range anxiety, especially on a car that will not even go as far as you’re going so overall a bad rental experience probably one of the worst that I’ve ever had so beware of the scam because they will get you and it was too late for me to rent anywhere else so I was pretty much screwed but I brought that car to Tallahassee. They have no clue what to do with an electric car but I was hell-bent on getting my car at the price I reserved it at , so shame on Hertz Car Rental you should not treat customers like this. You did it to a friend of mine. Also about six months ago and it was a terrible experience for her. Also, I left bad reviews everywhere I could. I was so mad on the way home that I had nothing to do while I was sitting at charging stations other than leave bad reviews for Hertz.Reviewed 10 Dec. 2023

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10.0

My experience was excellent. The staff at Hertz Atlanta was friendly and made getting a rental car easy. We made the reservation. Hertz kept us informed. We got to the airport and the agent waited on us. She told us how to get to where the rental car was. We arrived and the lady said, pick any vehicle in row 4! We picked it and drove away! The vehicle was clean, it fit 4 or 5 people and their luggage easily. The FORD Edge was easy to drive. We returned and the man guided us to a row, We jumped out, got our bags and made our way to the airport. Then, by the time I was in line waiting to go through TSA, I had my rental car receipt. Thank you Hertz Atlanta for an excellent experience during the Thanksgiving holidays.Reviewed 26 Nov. 2023

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2.0

I was sold additional, unnecessary items without my knowledge when renting. I was not asked, and they were included in the bill. Also when I got to my driving destination I saw that there was damage to the rear quarter, which was evidently there when I picked up the car. No one looked at the car with me at pickup. When I returned the car I mentioned the damage and was required to fill out a damage report. I refused to sign it since I did not cause the damage. I will never use Hertz in the future.Reviewed 22 Nov. 2023

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8.0

Just a little vague directions on drop off procedures.Reviewed 10 Oct. 2023

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10.0

Quick!Got a lovely Toyota Corolla Cross LE(brand new)!Reviewed 9 Oct. 2023

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10.0

Everything was great!Reviewed 14 Mar. 2023

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2.0

Very disturbed because in response to the question from the female agent helping me “do we have any more folders” [for the rental forms] I listened and watched hertz agent “Josh” state “No we will give it to them raw”. His statement was clearly sexual!!’ He creates a hostile work environment and its sexual harassment!!!Reviewed 24 Oct. 2022

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10.0

The agent at hertz in ATL was very nice, efficient, and provided excellent customer service.Reviewed 18 Oct. 2022

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10.0

Very easy check in and drop off to returnReviewed 10 Oct. 2022

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• How old must I be to Book Hertz car rentals at Atlanta Hartsfield-Jackson Airport?

  You must be twenty years of age or older to rent a car from Hertz car rentals at Atlanta Hartsfield-Jackson Airport. Renters under the age of 25 will be assessed an additional underage fee by Hertz car rentals. This restriction isn't applicable to drivers who are over 18 but under 25 and who are following valid military or governmental orders. Hertz will let you rent the car of your choice in this situation and won't charge you more of minors’ fee.

• Can I include additional drivers in my Hertz car rentals at Atlanta Hartsfield-Jackson Airport?

  For a charge, additional drivers who satisfy the same requirements as the prime lessee of your Hertz rental car at Atlanta Hartsfield-Jackson Airport may operate it as well. Yes. Any additional drivers who aren't the lessee's spouse(s) or domestic partners are subject to surcharges. Lessees' legal spouses are permitted to use Hertz rentals without paying any additional fees.

• What types of driving safety features are offered when you reserve a Hertz rental car at Atlanta Hartsfield-Jackson Airport?

  Several safety features are included in Hertz car rentals at Atlanta Hartsfield-Jackson Airport to assist protect drivers while they are driving their preferred rental vehicles. Third-party liability protection, Roadside Assistance Protections, and Damage Waiver are just a few of the most popular safeguards. The price of these safety features varies frequently depending on which Atlanta Hartsfield-Jackson Airport car rental you select.

• How much does it cost to rent a car from Hertz at Atlanta Hartsfield-Jackson Airport?

  On average a rental car from Hertz at Atlanta Hartsfield-Jackson Airport costs C$ 74 per day.

• What is the most popular rental car from Hertz at Atlanta Hartsfield-Jackson Airport?

  Compact (Jeep Compass or similar) is the most frequently booked rental car type from Hertz at Atlanta Hartsfield-Jackson Airport.

• Where can I find Hertz car rentals at Atlanta Hartsfield-Jackson Airport?

  1200 Toffie Terrace is the closest Hertz rental location to Atlanta Hartsfield-Jackson Airport. The telephone number for this location is +1 404 530 2925.

• Does Hertz offer shuttle or airport pick-up services from Atlanta Hartsfield-Jackson Airport (ATL)?

  Yes