Hotels near Phoenix-Mesa Gateway airport

Hotels near Phoenix-Mesa Gateway airport

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Phoenix-Mesa Gateway (AZA) - Phoenix, AZ, United States
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Best hotels near Phoenix-Mesa Gateway airport

Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Overall 9.2 Excellent
Based on 84 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Location
9.1
Services
9.4
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.6
Services
8.8
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
8.4
Services
9.1
Staff
9.4

Excellent 10.0
Pros: It was a late check-in with an early departure.
Cons: No available food for early departure
Excellent 9.0
Pros: Was a good breakfast. Check in was easy. Pretty hotel. Grounds were nicely kept.
Cons: The bed might have been a board..... not a great night's sleep.
Excellent 9.0
Pros: I love this hotel-everyone is super nice. And the rooms are super comfortable and attractive. On the first floor- there’s a room you can watch a big screen tv. Order a drink and sit down and relax. So nice
Excellent 9.0
Pros: Cleanliness, but more attention to vacuuming the hallway carpet.
Cons: Location
Excellent 10.0
Pros: The bed was very comfortable, shower awesome!
Excellent 10.0
Pros: Front desk staff were very personable
Okay 5.0
Pros: Staff i was polite
Cons: No soap in rooms no blow dryer
Excellent 10.0
Pros: The rooms were nice and big and the bed was very comfortable
Cons: Nothing
Poor 1.0
Pros: Long wait for a simple coffee.
Cons: Staff says they would change bedding and never followed through. Management and staff needs customer service classes. We even have status with Marriott where other properties knowledge customer status and do follow through. These guy do not care.
Excellent 10.0
Pros: This is a newer, very nice hotel, and our king bed room was comfortable, spacious and contemporary. The staff were courteous, cordial and helpful, and we enjoyed our one-night stay very much.
Cons: No. In fact, they even gave us an extensive list of dining options located within five miles of the hotel, some that were just blocks away.
Excellent 10.0
Pros: Very accommodating! Completely shuttle to and from airport. Staff and general manager were awesome. Clean and nice hotel great value.
Excellent 9.0
Pros: Good location for the east valley of Phoenix. Pretty well located for food and other services. Property was clean and well appointed.
Cons: I wish that the staff were willing to enforce the face covering policy. I understand that it is difficult to confront people, but I think politely reminding people, with an escalation channel to management would be appropriate.
Excellent 8.0
Pros: Convience
Cons: The a/c would not cool at desired temp. Stayed at 75 and did not get any cooler at night.
Excellent 10.0
Pros: Nice fresh, new hotel with friendly staff
Cons: Would be nice if shuttle times were listed when booking, as we had a very early 6am flight and booked this location due to closeness to airport and free shuttle service. Luckily the nice lady who checked us in gave us the card of a local driver.
Excellent 10.0
Pros: Amazing customer service and great rooms
Excellent 10.0
Pros: The entire experience was great. The staff was friendly and helpful, the room was clean and very nice in general, and the location was within 10 minutes of where I was going to for other activities.
Cons: None
Good 7.0
Pros: Helpful staff
Cons: No electric vehicle charging
Excellent 10.0
Pros: Very confortable
Cons: Not includes breakfast
Excellent 9.0
Pros: Great rooms, courtyard and pool area.
Excellent 9.4
Pros: Brand new and the rooms and bathroom are amazing.
Cons: Two coffees and one breakfast sandwich for $40 was a bit expensive for vacation. Perhaps business travelers would not mind since not paying but it was a bit offensive for vacationers.
Excellent 9.4
Pros: It’s new, beautifully decorated and good access to the airport.
Cons: 2 coffees and a breakfast sandwich $45.
Courtyard Phoenix Mesa Gateway Airport - Mesa
Rated #1
9.2
Excellent 9.2
Based on 84 reviews
Details
Reviews
C$ 247

Cleanliness
9.4
Comfort
9.4
Facilities
9.2
Location
9.3
Overall
9.4
Overall 9.0 Excellent
Based on 394 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.2
Location
9.3
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Overall
10.0
Services
9.2
Cleanliness
9.9
Comfort
9.6
Location
9.6
Services
9.6
Staff
9.5
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
9.0
Staff
8.8

Excellent 10.0
Pros: Everything
Cons: Everything was perfect
Excellent 10.0
Pros: How clean it was and the location.
Cons: Cost was too pricy.
Excellent 8.0
Cons: No coffee
Excellent 10.0
Pros: Usually stay when flying out of mesa gateway. Always good rest, parking for vehicle and shuttle to airport
Okay 5.0
Pros: Clean
Cons: Bar and restaurant -very poor selection
Excellent 10.0
Pros: Great location near Mesa airport. Clean room.
Excellent 9.6
The room was very nice and clean the hotel was up to standards with the cleanliness the staff of was helpf every question
Excellent 10.0
Pros: Proximity to phx-Mesa airport and the staff accommodating our needs. The pool was outdoor and next to a golf course which was really nice.
Cons: Nope. Everything was great!
Excellent 10.0
Pros: Very clean, comfortable bed, nice big bathroom
Cons: No
Excellent 10.0
Pros: Clean room, good breakfast options
Excellent 9.0
Pros: Close to each of our two events. Quiet. Spacious suite. Pleasant staff. Decent restaurant. Adequate fitness center.
Cons: At maximum adjustment up, the hand-held shower head was only about 5 ft. high so it was difficult to wash my hair using one hand. Same with the armoire closet rack. My husband's suit jacket "puddled" on the bottom shelf
Excellent 10.0
Pros: Location near Mesa airport, friendly helpful staff
Cons: A few hairs on bathroom floor. Not mine
Excellent 8.0
Cons: Noisy halls Not quiet could hear coughing people in room next to mine Woke me and continued for hours No soap or shampoo in room
Excellent 10.0
Pros: It was NOT the Country Inn & Suites in Mesa! The Sheraton 4 Points was heaven after our previous two nights in the WORST managed hotel we have ever experienced. After sleeping on a concrete hard mattress at the aforementioned, we slept like babes!
Cons: All good...we will stay there again.
Mediocre 2.0
Pros: Cleanliness
Cons: While we appreciate the efforts the hotel made with respect to Covit-19, we were dismayed that only 2 bottles of water were supplied for our four day stay. There were two of us.
Excellent 8.0
Pros: location
Cons: reception was nil. Not very friendly
Okay 5.0
Pros: The room was nice.
Cons: The staff was rude.
Excellent 10.0
Pros: The best hotel in the area. Easy assess to freeway and Gilbert shopping and Mesa Airport.
Cons: None
Excellent 10.0
Pros: It was central to a serious shopping center that had a walmart which was good. It is near "the city" though I have to say this place and it's golf course feel secluded - difficult to explain.
Cons: The main thing for me was they don't have signs stating what "quiet hours" are. due to that they have no policy to point to when people are loud and there were 4 other rooms of loud people near my hotel room. also employees not at desk when I checked out.
Good 6.0
Pros: I liked the styling and decor along with the great location and airport shuttle service.
Cons: TV did not have a channel guide and there was no fan in the bathroom. Also I did not like how difficult it was to keep the room at a comfortable temperature. The a/c unit was very loud and disruptive and froze you to death every time it came on.
Okay 5.0
Pros: Nothing
Cons: Extremely Noisy...! (Loud air conditioning wall unit. Cheap construction- I could hear guest conversations in hall way and outside from the second floor. Uncomfortable beds, cheap pillows. I chose this room based on the guest ratings-shame on me.
Okay 4.0
Cons: The desk clerk double-billed me for incidentals. There were none.
Excellent 10.0
We had a large group stay at this hotel for a training event. The rooms were stunning as well as the view. Located across the street from a walking area around a pond and within walking distance to a shopping center. A shuttle will go anywhere within 5-mile radius at no charge. Meeting facilities were nice. The restaurant service was slow during breakfast and lunch; although we were the only people in the restaurant. Lacked sense of urgency.
Okay 4.8
Cons: Lamps covered in dust. Bathroom dirty.
Excellent 10.0
Pros: No hassles nothing
Cons: Nothing
Excellent 10.0
Pros: Hotel is new, attractively appointed, clean and well maintained with a friendly and helpful staff. The hotel maintains a pleasant, spacious and convenient dinning area with bar facilities. At the back side of the hotel is a well maintained and very green driving range and golf course - with restful seating at the back of the hotel for hotel guests for outside dinning, just restful reading or conversation. The hotel is well located so that it is pleasantly peaceful and quiet.
Excellent 10.0
Cons: Online check in sucks. They texted me that the room is ready at 3 pm but ending up waiting in the lobby for 1 hr. False reassurance. I suggest to call instead.
Excellent 10.0
Pros: Attentive staff, clean/new accommodations and the restaurant and bar
Four Points by Sheraton at Phoenix Mesa Gateway Airport - Mesa
Rated #2
9.0
Excellent 9.0
Based on 394 reviews
Details
Reviews
C$ 195

Cleanliness
9.2
Comfort
9.2
Facilities
9.3
Location
9.5
Overall
9.3
Overall 9.1 Excellent
Based on 81 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.3
Location
9.5
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
9.3
Services
8.8
Staff
9.3
Cleanliness
9.2
Comfort
9.0
Location
9.6
Services
9.2
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.4
Staff
9.4
Cleanliness
9.8
Comfort
9.6
Facilities
9.0
Location
9.6
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: It was the best place we stopped at on our trip.
Excellent 10.0
Pros: The room was very spacious
Cons: I like everything
Excellent 9.0
Pros: Location and cleanliness. The staff was very helpful!
Excellent 10.0
Pros: I missed the breakfasts they used to provide.
Cons: I could smell smoke in my room, but an employee thought it was coming from outside and said he’d keep an eye on it. It was better thereafter.
Okay 4.0
Pros: Staff was very nice. Great location for shopping and restaurants.
Cons: Wobely and broken tile at the pool (dangerous for tripping). Jacuzzi green. Carpeting in our room needed repaired. Breakfast unappealing. No maid service at all!
Excellent 8.0
Pros: The location was perfect because we were at the hospital
Cons: nothing at this point
Excellent 8.0
Pros: Friendly, kind, clean, very hospitable, and great location!
Cons: TV programing wasn't correct (not a big deal to me).
Excellent 10.0
Pros: Very convenient location and breakfast, clean rooms
Cons: No
Excellent 10.0
Pros: The layout of the room and the price.
Cons: N/a
Excellent 10.0
Pros: I loved everything about this place. Felt comfortable and the staff was great!!
Excellent 10.0
Pros: Close to hospital
Cons: No breakfast should have coupons for local businesses for breakfast when advertised free breakfast.
Poor 1.0
Cons: Room smelled like cat pee. Wet spot in carpet and tracked onto tile.
Excellent 10.0
Pros: great breakfast and location
Cons: no
Excellent 10.0
Pros: The hotel was impeccably maintained. The best part of my stay at this hotel was THE ENTIRE STAFF! Front desk, maids, cooks, and the maintenance personnel were extremely friendly. I've never seen a staff so available. Breakfast was delicious!!
Cons: NO. I will make Residence Inn my first choice.
Excellent 10.0
Pros: Clean, great breakfast, big rooms. My family stayed here 3 years ago and the hotel still seemed brand new. It surpassed our expectations.
Excellent 10.0
Pros: The hot Breakfast was a great way to start my day.
Excellent 10.0
Pros: big rooms
Good 7.0
Pros: Complimentary breakfast had very good choices. Close to restaurants and freeway.
Cons: Check in took about 20 minutes. Staff needs trained on how to use hotel computer system. Pricey for what you get.
Excellent 10.0
Pros: The staff was wonderful, the accommodations were first class (I LOVE the kitchenettes in the rooms!), and their breakfast can't be beat!
Residence Inn Phoenix Gilbert - Gilbert
Rated #3
9.1
Excellent 9.1
Based on 81 reviews
Details
Reviews
C$ 248

Cleanliness
9.2
Comfort
9.1
Facilities
8.1
Location
9.2
Overall
7.8
Overall 8.8 Excellent
Based on 761 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.1
Location
9.2
Overall
7.8
Cleanliness
8.8
Comfort
7.6
Facilities
8.8
Location
9.6
Overall
8.0
Cleanliness
10.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
7.6
Overall
7.6
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.4
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.2
Staff
9.4

Excellent 10.0
Pros: The staff is very warm and inviting. Alway clean and comfortable.
Cons: N/A
Excellent 10.0
Pros: Upon arrival, the clerk at the desk informed us that they had accidentally overbooked the room we selected. But, she said that she was upgrading us to a suite. The suite was spacious, clean, and a wonderful upgrade.
Mediocre 2.0
Pros: Bed was comfortable, direct tv was nice
Cons: Old, smelly, dirty, grounds are not maintained. Rooms are dirty behind the night stand, disgustingly dirty. Bathroom door is falling apart.
Excellent 10.0
Pros: Room was very nice, bed was very comfy, a/c worked great, breakfast was awesome, a good variety for all your taste buds. Staff was above board, and so nice to work with. Will definitely stay there again!! DW Sherwood
Cons: Nothing.
Excellent 10.0
Pros: The staff was so friendly and helpful.
Cons: Nothing
Okay 4.0
Pros: Proximity to where we were going to be headed. Breakfast was ok.
Cons: Pool closure. Price was pretty high for not having acces to the pool due to maintenance.
Poor 1.0
Pros: Liked nothing about this place! Manager  was rude , not helpful in the least and cared less about my issue!
Cons:  the manager was rude and cared less about my issue , didn¿t try to help me in any way ! I told him I would never stay there again he casually said ¿ ok¿ .
Excellent 10.0
Pros: The hotel manager was great. I would definitely recommend this hotel
Excellent 10.0
Pros: Good access to destinations important to me in AZ. Close to a shopping mall with many restauratants.
Cons: The lack of a hot breakfast. We understand it was because of the Coronavirus and was thankful they offered breakfast. They offered many cold selections and at the end of our stay offered waffles. The breakfast area was very clean & well maintained.
Excellent 10.0
Pros: Friendly, helpful staff. Great accommodations.
Excellent 10.0
Pros: Front desk Excellent customer services 
Cons: No
Excellent 10.0
Pros: Pool, Fitness Center, Microwave, Mini Fridge, Continental Breakfast
Cons: Modifications due to COVID (no hot breakfast)
Excellent 8.0
Pros: Location was convenient. Clean rooms and very friendly front desk folks.
Cons: The beds are pretty hard. Breakfast due to COVID was pretty sad, not much to choose from. Good coffee tho!
Excellent 10.0
Pros: Very clean and comfortable. Nice and quiet and everyone is very nice.
Cons: Not a thing
Okay 4.0
Cons: The air conditioning fan was going out and it was extremely loud in the room and we didn’t know it until we turned it on to go to bed at night.
Good 7.0
Pros: Their pool was open
Cons: The mattress is way to hard.
Excellent 9.0
Pros: That there was a microwave in the room
Cons: We needed ice and the machine wasn’t on our floor
Excellent 10.0
Pros: The staff was very nice and very helpful..the room was exceptionally clean and the location was easily found and we felt very safe there.
Excellent 10.0
Pros: I was running late the morning I was to checkout. They didn’t require me to physically come to the front desk which was a tremendous help and relief!
Okay 4.0
Pros: Location
Cons: NOT HEAVENLY BEDS
Excellent 10.0
Pros: Everything!
Poor 1.0
Pros: The location
Cons: I paid $--- for a suite including a sofa bed and then found out I overpaid for a room that does not exist. I went to plug in my charger and found some kind of drug pipe hiding behind the mattress. The hot breakfast was the worst hotel breakfast ever.
Okay 5.0
Pros: The location was ideal for our needs.
Cons: We checked out 2 days early and resvd a room for what would've been our 5th night. The clerk confirm we were checkedout. Once we rtnd, we were advised that we were never checkedout and we'd pay for a night we didn't use.
Okay 5.0
Cons: I had to wait in the lobby with my 3 babies for over 30 minutes in order for them to clean a room. Check in was at 3 it was past 4 when I checked in. Asked for a high chair to be cleaned, she gave it back wet she said “at least it’s cleanâ
Excellent 8.0
Pros: Staff desk manager helped me get an early check in to allow me to get ready for my Best Friends Wedding. Lisa was under pressure but got me what I really needed as soon as she could.
Cons: Booked hotel full is acceptable. To not have correct cleaning staff to get rooms done faster was the only gripe. In the end I am pleased I was able to check in early. 1pm instead of 3pm
Excellent 10.0
Pros: The facility is in amazing condition. It still feels brand new. Service was amazing, rooms were clean and it was in a good location. Would definitely stay again. We wished we could have stayed longer!
Cons: The air conditioning units are in the window area. Occasionally we would hear people talking from outside as the noise would come through the vents. But nothing that kept us awake.
Excellent 8.2
Pros: It was a nice place. Clean, comfortable, friendly staff. Good complimentary breakfast.
Cons: Nothing
Excellent 8.2
Pros: Heated pool and spa Hot and cold breakfast options Friendly staff Clean
Cons: Beds are hard
Poor 1.0
Pros: Nothing.
Cons: General Manager  is disgusting.
Mediocre 2.0
Pros: Nothing
Cons: Sheets were not changed between guests. The GM Jamy Belcher says they only change them when they're dirty. Gross. Skip this place.
Good 6.0
Pros: The area was convient for our appointment.
Cons: The bed was old and hard, maybe it was that specific room.
Excellent 10.0
Pros: All and all it was a great stay. Friendly staff, clean rooms and great selection of breakfast.
Good 6.2
Pros: Clean
Cons: No Hot water - beds saggy
Excellent 10.0
Pros: I loved how clean everything was. The staff was very friendly and you could tell they enjoy their job
Hampton Inn & Suites Phoenix/Gilbert - Gilbert
Rated #4
8.8
Excellent 8.8
Based on 761 reviews
Details
Reviews
C$ 183

Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.1
Overall
9.3
Overall 8.8 Excellent
Based on 317 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.1
Overall
9.3
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.9
Staff
9.1
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.4
Cleanliness
9.2
Comfort
9.2
Location
8.1
Services
9.0
Staff
9.0
Cleanliness
9.3
Comfort
9.2
Facilities
6.0
Location
9.1
Overall
9.0
Cleanliness
9.1
Comfort
8.9
Location
8.7
Services
9.0
Staff
9.0

Excellent 9.0
Pros: good
Excellent 10.0
Pros: The great service and atmosphere of the property.
Cons: No
Good 7.0
Pros: The staff was great. Irish was very kind and helpful got us right in.
Cons: Everything was good breakfast good we were on 3ed floor and could hear loud thumping in room above and traffic was loud but room was great wish the pool had little more shade or updated but seemed ok.
Poor 1.0
Pros: Nothing. I was very disappointed because I scheduled the reservation then it was booked. I felt stupid and I had to scramble to find something nearby while my son waited
Cons: Nothing. I was very disappointed because I scheduled the reservation then it was booked. I felt stupid and I had to scramble to find something nearby while my son waited
Excellent 10.0
Pros: Everything was good
Cons: The people next store where a little too loud at 12:30 at night
Excellent 10.0
Pros: Very friendly staff - nice clean comfortable room
Cons: Got some ants in my car when parked in the parking lot.
Excellent 9.0
Pros: Clean modern facility with a great breakfast selection.
Cons: The only thing I didn't care for was the firm mattress. It was very hard and I woke up with a backache.
Excellent 8.0
Pros: ok
Good 7.0
Pros: Staff was friendly and welcoming. Never felt like they could careless if they were there or not like most other hotel staff. Good continental breakfast. Well kept property.
Cons: I don't care for the noises from the elevator. Kinda creepy, don't think it should be making noises like it did.
Excellent 9.0
Pros: The location and it was quiet.
Cons: The carpet in the room need to be cleaned
Excellent 10.0
Pros: Over all it was quiet, which I was looking for. The staff was nice considering one front desk worker at night who didn't speak when people walked in. The location was perfect.
Cons: N/A
Excellent 10.0
Very clean ,very close to good restaurants.
Excellent 9.0
Pros: Locations and friendly staff at check in and check out.
Cons: None.
Excellent 8.0
Pros: The room was clean and spacious.
Cons: The room I got had a handicap shower that facilitated a wheel chair. It had no barrier to keep the water in and the floo slope was not enough to keep the water from getting out of the shower. It was a major pain.
Excellent 8.0
Cons: The A/c / heating control on the wall did not change the temperature from the window unit. It seems the unit was set to 70 degrees.
Excellent 10.0
Pros: Very modern and updated. Didn't lack for anything.
Cons: No.
Okay 4.0
Pros: The Friendly Staff and it had a great breakfast.
Cons: That they would not work with me on a schedule change.
Excellent 8.0
Pros: It was very clean
Cons: Nope
Excellent 9.0
Pros: Friendly staff, great breakfast, convenient parking for handicapped guests, easy access from expressway, clean and comfortable room.
Cons: Temperature in bathroom was frigid!! Phone not working, didn't realize it until end of stay as I didn't try to use it; reported it at checkout. Presume it was taken care of. Toilet stopped up on first night, promptly fixed upon reporting it next morning
Excellent 9.6
The staff were some of the friendliest I’ve ever experienced at a hotel! The rooms were very clean and modern and the beds super comfy. We also liked the variety and healthy options available in the breakfast.
Excellent 10.0
Pros: Location free wifi easy parking and good breakfast.Very good and helpful staff.
Cons: The only things were no microwave when I was told there would be one and no drinking cups in the room. Really no big deal I enjoyed this hotel.
Good 6.0
Pros: Very clean
Good 6.0
Pros: The staff was very friendly and helpful.I also liked that the hotel was modern and very clean.
Cons: The walls are extremely thin. Guests beside us were noisy, but sounded noisier than it should have. Could hear their phone alarm vibrate on the nightstand. kids running up and down the hall on the floor above us sounded like a stampede.
Poor 1.0
Pros: Hilton and Hampton inn in general is very poor at customer service
Cons: Not the hotel..... the reservations and non English rude operators make the experience not worth it.
Hampton Inn & Suites Phoenix East Mesa - Gilbert
Rated #5
8.8
Excellent 8.8
Based on 317 reviews
Details
Reviews
C$ 183

Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.3
Overall 8.2 Excellent
Based on 756 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.6
Services
8.2
Staff
8.6
Cleanliness
6.0
Comfort
2.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.7
Comfort
8.4
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
4.0
Location
8.8
Overall
7.0
Cleanliness
7.8
Comfort
7.5
Location
8.6
Services
7.7
Staff
8.4

Excellent 10.0
Pros: Not applicable
Cons: La Quinta Inn Superstition Springs is a very nice hotel, it is clean, comfortable and quiet. The staff is excellent, they are friendly, helpful and always made me feel like I was important to them.
Excellent 8.0
Cons: There was no hot water Friday morning.
Excellent 10.0
Pros: Clean Clean Clean!!
Good 7.0
Pros: Lots of restaurants within walking distance, great soundproofing,. Hotel is right along the freeeway and you cannot hear anything. Very clean, friendly staff. Nice little room with snacks and sundries to buy.
Cons: Handicap room was a city block away from the elevator. I requested a handicap accessible room on the ground floor for a spouse with limited mobility. Instead I got a 5th floor room a city block from the elevator . Very awkward with a lot more walking and carrying for me.
Good 7.0
Pros: Location was good.
Cons: We had 2 different neighbors get in an argument about a dog of one of the neighbors. There was harsh language and I have a little girl. It all happened right outside my door. Then the mattresses were not comfortable. Our backs were very sore by end of our trip.
Excellent 10.0
Pros: La Quinta Inn is a very nice hotel, it is clean, comfortable and offers a weary traveler a great place to relax.
Cons: NA
Okay 5.0
Cons: I did not like how the temperature of the shower was not hot. My shower was cold. The bathroom door in our room has no lock on it. The bathroom doors in our room didn't even fully close, there was a gap in between the two doors and could see inside. There was no fan inside the bathroom The elevator is horrible because of how slow it is and how long you have to wait. The second elevator was out of service.
Excellent 10.0
Pros: It was very clean everywhere and there was a pleasant atmosphere. The staff were relaxed and helpful. I especially enjoyed the pool and hot tub in the evening.
Cons: No complaints about this hotel at all. Very conveniently situated just off the highway.
Excellent 9.0
Pros: Two queen beds
Cons: The breakfast items were not much to like. I have seen better at cheap motels.
Excellent 10.0
Pros: Great hotel! Everything is perfect: location, staff, clearness, large pool, jacuzzi, delicious breakfasts. We really enjoyed our stay there and highly recommend this hotel!
Cons: None
Excellent 10.0
Pros: Excellent hotel with very nice staff and good breakfast. Easy to find.
Cons: Nothing we liked it all
Excellent 9.0
Pros: The staff is super friendly and helpful
Cons: A weird smell in our first room the air conditioner didn¿t work
Good 6.0
Pros: The room was very nice and spacious. I am traveling with pets and don¿t always find such nice, clean rooms. The pool is well maintained. The staff was friendly (except one person) and helpful.
Cons: The door lock on my room was malfunctioning and I had to return to the front desk to have my key reset every time I wanted to enter my room, multiple times a day. One staff member was argumentative about resetting the key. Manager gave credit for hassle
Excellent 8.0
Pros: Liked the decor. Beds were warm and comfortable. very clean and safe as far as mask wearing and antibacterial available everywhere.
Cons: Only dislikes¿ No phone charger or outlet between the beds or in a reasonable distance from the beds. Our phones are important! Air conditioner was also a little loud. No great views from this hotel.
Excellent 10.0
Pros: Location, staff and cleanliness of both hotel and room.
Cons: No
Good 6.0
Pros: Location
Cons: Beds were uncomfortable...dusty furniture, very noisy and loud neighbors
Poor 1.0
Pros: One of the worst experiences I have ever had!
Cons: I didn¿t like anything about my stay and I even got my money stolen by hotel!
Excellent 10.0
Pros: Such a wonderful l, wonderful staff!!!
Cons: N/A
Excellent 8.0
Pros: Its a typical above average hotel with the usual continental breakfast options you normally would expect for a LaQuinta Inn and Suites.
Excellent 10.0
Pros: It was clean and well maintained.
Cons: Just needed more pillows and a quite toilet
Excellent 10.0
The room was clean and check in was very quick. I got a great price and couldn't be happier with my stay.
Okay 4.0
Cons: The head board was dirty. The bed skirt was nasty. NO maid service, bed never got made, had to go front desk to get fresh towels.
Okay 5.0
Pros: The pool
Cons: Very little staff. No daily cleaning. Having to ask for 1 backup tp roll. Having to pick up everything we needed every day at front desk and throw my own trash out in the parking lot.
Okay 5.0
Pros: Good location, pool was open, no pet fee.
Cons: All pets (maybe kids too) are on the 3rd floor, its very humid. Walking into our room was like being smothered by smell. Dense air with overwhelming animal / urine smell. We planned on staying several days but left after the first night.
Okay 4.0
Pros: The rooms were nice.
Cons: Beds were a little small. My children were blamed for someone else because the other person had a dog that would bark. Front desk just assumed it was my family. Room was dirty upon arrival and also a machine was left in one of our rooms.
Good 7.0
Cons: Doors to the rooms slam loudly. So when trying to sleep it was annoying when someone would leave or enter their room
Okay 4.0
Pros: Nothing but the pool
Cons: The rooms smelled like dog piss
Poor 1.0
Pros: The separate room from the bedroom
Cons: The room was filthy . There was bugs everywhere. My husband was passing kidney stones and was down in the car when one hit ... Someone called the cops thinking he was up.to.no good. La Quinta kicked us out because they said we had police activity.
Good 7.0
Pros: Staff
Cons: Loud neighbors late at night No breakfast as advertised
Mediocre 2.0
Pros: Clean.
Cons: I am wondering if I paid extra for breakfast that we did not get it. Also there was so much noise from dogs barking and kids running up and down the halls.
Good 7.0
Pros: The beds were comfortable.
Cons: The room could've been cleaner. Attention to detail could be significantly improved.
Poor 1.0
Cons: Had to wait over 10 minutes befor somebody help had the next day around 11:15 housekeeper knocks on the door inter's with the do not disturb sign post on the door
Mediocre 2.0
Pros: Check in staff was rude
Cons: The staff
Okay 5.0
Pros: Location and staff were nice
Cons: Noise level; thin walls
Mediocre 3.0
Pros: The location
Cons: And they never came ask me for room service or if I need it anyting
Good 6.0
Cons: Hairs all over the bathroom, air conditioning blowing either super hot or super cold air.
Good 7.0
Pros: I am always pleased with the cleanliness of La Quintas
Cons: Hotel was great
Excellent 8.0
Cons: Oldest hotel but it’s ok
Good 6.0
Pros: It was easy to book. Dog friendly. Appeared newly updated.
Cons: The sink stank like sewer. And the waffle maker didn’t fully cook the waffles.
Excellent 10.0
Pros: Check in was quick and friendly. Rooms are very clean and updated with good taste and elegance. It will be my choice to say next time I visit Mesa, AZ
Okay 4.0
Pros: The location to our function was great. There are a lot of dining establishments close by and the mall is across the freeway from the hotel.
Cons: When we arrived a 4 pm. we were told our room would not be ready for a half an hour. We explained we drove 5.5 hours and needed to tidy up before a dinner function at 5 p.m. We were asked to wait until a room was available. At 4:30 p.m. we were given a room. The room assigned was the first room next to the elevator, the ice machine, the laundry room and the room service room. The walls were thin and we heard doors slamming constantly. Our stay booked through KYAK was for 2 nights. The next day we went exploring. When we came back at 4:30 p.m., our room had not been made up. When I asked if they were short staffed in housekeeping I was told NO. This is the worst La Quinta Inn we have ever stayed at. It's older and other than the lobby, it was not well maintained. The pool furniture was filthy.
Excellent 10.0
Pros: clean, friendly, very helpful, pleasant and assisting staff
Okay 4.0
Cons: I wifi suck. The stuff was very layer back.., when calling to ask how to check out. He just check me out with out asking if I was ready and he told me " just to get" would not every go back
La Quinta Inn & Suites by Wyndham Mesa Superstition Springs - Mesa
Rated #6
8.2
Excellent 8.2
Based on 756 reviews
Details
Reviews
C$ 146

Cleanliness
8.5
Comfort
8.6
Facilities
8.4
Location
8.9
Overall
8.2
Overall 8.2 Excellent
Based on 353 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.4
Location
8.9
Overall
8.2
Cleanliness
7.5
Comfort
8.0
Facilities
7.5
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.7
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.5
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
7.0
Cleanliness
8.6
Comfort
8.8
Location
9.1
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
8.2
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
9.1
Comfort
8.7
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.4

Excellent 9.0
Pros: Most friendly staff. Nice soundproof walls.
Cons: Bathroom door placement, very awkward.
Good 7.0
Pros: The staff is incredibly friendly and always willing to help. The room was as clean as anyone could hope for also.
Cons: To nitpick: the shade on the window is pretty inadequate and lets in a decent amount of light. The climate controls in the room are also not all that great. Again, that¿s nitpicking. Generally it¿s a great stay.
Okay 4.0
Pros: location
Cons: room shower wasn't working, facilities came to help (he was so nice), but it ended up taking over an hour, and eventually we had to move rooms. We were late for our plans with friends.
Good 7.0
Pros: Location Comfortable Beds
Cons: No Coffee except at breakfast time. None available during breakfast time informed there was a 30 minute wait since there was only one (1) coffee pot. Breakfast was below average. We ate at the Eggs & Joe...Great Breakfast Spot.
Excellent 10.0
Pros: Breakfast was AMAZING, my kids were full and happy with the selections they got to choose. The times given plenty amount for it's value. I loved it keep it up.
Cons: Everything was cool, Nothing else needed to be Done. Just maybe get a bigger bathroom once in there you stuck LOL. and TV position maybe more room to move around.
Okay 5.0
Pros: Location
Cons: For the price I was expecting a bit more value. Especially with the breakfast and staff
Excellent 10.0
Pros: Location, room size, cleanliness
Excellent 9.0
Pros: Location. Room size.
Excellent 9.0
Pros: Clean, great location, quick check-in, comfortable bed.
Cons: Room setup was very odd and the a/c unit in our room was loud.
Mediocre 3.0
Pros: Location
Cons: It was never communicated to me that there was no maid service. Had to ask someone to pick up my trash, provide towels, and bring toilet paper. I was very dissatisfied. I would not recommend this hotel because of the lack of service and communication.
Poor 1.0
Pros: Nothing
Cons: They don't have toothpaste. The rooms are midget size. No amenities, not even a vending machine. Way way below the quality of the two neighboring hotels, but more expensive.
Excellent 10.0
Pros: Easy accessibility to our room and plenty of parking
Excellent 10.0
Pros: - It's new. - The room layout/design. - It's pet-friendly. - Proximity to major shopping center.
Cons: It's time to resume room service/daily housekeeping. The "COVID-19" excuse for eliminating these services is wearing thin.
Excellent 10.0
Pros: It was mostly clean, staff was friendly. Location is amazing, you¿re close to everything. The bed was very comfortable.
Cons: In the bathroom there was pieces of wet toilet paper stuck to the wall next to the toilet. Also the bathtub didn¿t drain. So as you shower you had to stand in all the dirty water. It was enough water at the end of the shower to take a bath in.
Excellent 8.0
Pros: Confort
Cons: A lot of people in the lobby not using masks
Excellent 10.0
Pros: Location was pretty convenient because we had a car - right off the freeway made it easy to get to where we wanted to go.
Cons: The hotel seems dated...the room phones were really old and the shower had a constant drip and looked a bit dingy. But other than that, we enjoyed our stay.
Excellent 9.0
Pros: Staff were phenomenal
Cons: No microwave in room
Good 6.0
Pros: Please don't email me any more. I will contact you if I need something. Thanks. Do not identify me at all
Poor 1.0
Pros: Young lady working night hours was great! Deserves a huge raise.
Cons: Overall experience was horrible. 8 days with only 2 days of house keeping. Covid situation is respected but paying full price for half the services unacceptable. Spoke with management several times with repeat failures.
Good 7.0
Pros: Loved the divided room with comfortable sofa.
Cons: Breakfast wasn’t very good. Would be nice if charging station nearby for electric vehicles but appreciated their workaround for this. Room for disabled was poorly equipped. Staff were helpful.
Good 6.0
Pros: It was a beautiful room
Cons: wish there was a microwave
Good 7.0
Pros: My boys loved the cookies and pool
Cons: Door handle broke and we were locked/stuck in our room before a football game Grab n go breakfast not much variety
Mediocre 3.0
Cons: Staff was not helpful. Many things didn't work.coffee machine in lobby broke all week, cold. Never offered to clean room in 6 days and always had to ask for coffee packets for room. Maid service sucked. Elevators were broke down 2 days. Nothing great here
Good 6.0
Pros: Room size
Cons: The bar and restaurant are not even close to that. Just an extension of the front desk with zero options. In four days, housekeeping cleaned our room zero times.
Good 7.0
Pros: Location
Cons: They do not clean on Christmas.
Good 6.0
Pros: The staff when we checked in were great and very friendly
Cons: We did not receive two queen beds like we requested and because of the hotel being completely full we could not change rooms .
Good 6.0
The room reeked of cigarette smoke! With signs posted everywhere stating it was a non smoking room it was disgusting and a disappointing stay for my husband and I.
Okay 5.0
Pros: I would have to say that the location was the best about this hotel. Unfortunately that would be all we liked about this hotel!
Cons: There free breakfast was disgusting! Old fruit and curled milk that my husband had to show them and several other guests already used it! We didn't get housekeeping both days that we were there! The bathroom is super small! Hard to get a hold of anyone!
Excellent 10.0
Pros: breakfast was great! great location. nice, clean hotel.
Cons: it was all very nice...the pool was kinda lame. not a big gripe though, since i didn't come to swim.
Mediocre 3.0
Pros: Spacious modern rooms.
Cons: Front desk misrepresented the progress of the construction that was being performed on our floor. The sounds of hammering and construction workers woke us after spending a long night at the hospital.
Mediocre 3.0
Pros: People were great
Cons: Stuck me on a floor where carpet was ripped up. Construction lights were on and super super dusty. Should not rent the rooms on that floor while under repair/construction
Good 7.0
Pros: Nice plush but firm mattress
Cons: Noisey air conditioner. No microwave.
Good 7.0
Pros: Breakfast choices and room configuration
Cons: Shower cleanliness, cold hot food at breakfast and sour milk
Excellent 10.0
Pros: The Hyatt Place Phoenix/Gilbert is a wonderful, modern hotel. The staff was super friendly and helpful. The hotel itself is fairly new, with modern design and very clean. Our room was wonderful. It had a dedicated living room with a sectional couch where our family could all easily fit and watch TV. The beds were super comfy, and the hotel was nice and quiet. We all slept really well. The breakfast in the morning was really nice. We had bacon, eggs, and pancakes. The breakfast attendant was super cheerful and was working to replenish anything that had ran out or had gotten low. Overall we had a wonderful stay and would definitely stay again.
Mediocre 2.0
Pros: Very dirty
Cons: Breakfast was terrible. Not even edible. The pancakes had been sitting there so long they were hard as a rock and you couldn’t cut them
Okay 5.0
Pros: The staff were very friendly.
Cons: It is kind of run down. The couch in my room looks like the beat up old furniture I had in my college apartment, not a Hyatt property.
Okay 5.7
Pros: Very clean
Cons: Not very accommodating, staff not helpful with lodging and food issues.
Excellent 10.0
Pros: Location is great
Cons: Pool was closed. Out of my control
Excellent 10.0
Pros: had a great experience and the room was nice and clean
Excellent 8.8
Pros: Interior
Cons: Explanation of why, if you leave your card misplaced, you need a replacement ASAP for person staying behind in room.
Excellent 10.0
Pros: The rooms clean
Mediocre 3.7
Pros: Free coffee
Cons: Untrained staff ruined my whole trip. I would never go back to this facility or any other Hyatt location if it could be avoided.
Excellent 10.0
Pros: The rooms were built for the modern times. Convenient outlets, TV connections, and WIFI. The rooms are very clean and well maintained. The hotel is trying to chance the reception experience by placing the staff closer to the customer. Basically they stand next to you and the computer is integrated into a low counter.
Cons: The reception area and staff are hard to recognize sometimes.
Mediocre 2.0
Pros: Horrible customer service, will never Use again. So rude.
Cons: Customer service. Attitude and overall demeanor
Hyatt Place Phoenix/Gilbert - Gilbert
Rated #7
8.2
Excellent 8.2
Based on 353 reviews
Details
Reviews
C$ 209

Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Location
8.6
Overall
8.2
Overall 8.1 Excellent
Based on 915 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Location
8.6
Overall
8.2
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Location
8.3
Services
7.8
Staff
8.2
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.4
Comfort
8.6
Location
8.3
Services
8.2
Staff
8.8
Cleanliness
8.6
Comfort
8.7
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.7

Excellent 9.0
Pros: Clean, quiet, and fairly comfortable beds.
Okay 4.0
Pros: Location was central to Mesa.
Cons: Staff ignored guests. Would be seen eating at the breakfasts and talking loudly in the morning. Was VERY unprofessional.
Excellent 10.0
Pros: Room set up was nice and love the lamps with electric plugs in, very convient. Nice laundry facility, an breakfast was nice.
Okay 5.0
Cons: There was no bottled water in vending machines and hitel didnt offer any.
Good 6.0
Pros: Overall clean and friendly.
Cons: Small bathroom with little tar on the door from people smoking. There was a large security deposit.
Good 7.0
Pros: Location and amenities
Cons: The hot tub was nasty! This was one of the reasons we booked this hotel and then didn’t get to use it. It had way too many chemicals added and the water was cold.
Mediocre 3.0
Pros: The location was close to our sons apartment but that was the only thing we liked.
Cons: We waited for 20 minutes before we even saw an employee of the hotel, we had to ask her if anyone was working the front counter. A few minutes later someone showed up to help us. The hotel is over priced for what it is. We made our reservations online and had only seen pictures which make it look nice. It would have been a good $100 hotel but anything more would be over priced for what it is. We will not stay there again. The bathroom area is what you expect from lower priced hotel. This is not the kind of place I expected at this price level.
Okay 4.0
Pros: Bag breakfast..blamed covid Bit nearby hotels served continental breakfast.
Okay 5.0
Cons: Breakfast, no good tv channels, hard bed
Excellent 9.0
Pros: Very nice. Had been totally renovated since last time in this area. Beautiful job.
Mediocre 3.0
Cons: Advertize buffet breakfast, check-in said they had sack snacks, actually had NOTHING! NO BREAKFAST BAGS AND ONLY INSTANT POWDER COFFEE!!!! NEVER AGAIN!!!
Excellent 10.0
Pros: Cleanliness
Cons: No, it was a very good motel.
Mediocre 3.0
Cons: Loud dogs next door, rude front desk staff (just one guy)
Excellent 8.0
Pros: Price
Cons: It advertised it was serving a hot breakfast but we got a bag with water, muffin, fruit cup. I understand covid restrictions they need to remove the advertisement of a hot breakfast. We have been in civid restrictions for 1 1/2 years Disappointed
Excellent 10.0
Pros: Handy to y work
Cons: Staff very friendly
Excellent 8.0
Cons: First room was smelled. He see at clerk immediately put us in a clean room.
Excellent 10.0
Pros: Location, clean room , friendly staff
Excellent 9.0
Pros: Clean Price Room HVAC equipment did not smell
Cons: Brown bag breakfast Could be greatly improved
Okay 5.0
Pros: Great location
Cons: Rude first desk lady. Arrived at 2pm would not allow me to check in. Lots of hotels are willing to accommodate a guest that arrives a little early. This lady was not flexible at all. Would not return here.
Excellent 9.0
Pros: hotel employee was great!
Cons: Hard to get help from other staff.
Excellent 9.0
Pros: Price was right. Bed was very comfortable. Everything worked. Clean. Friendly.
Excellent 9.0
Pros: The room was clean and comfortable. I went there because my AC died at home. Affordable. Clean. Worth it for short time I was there.
Poor 1.0
Pros: quiet
Cons: hidden charges doubled the price
Mediocre 3.0
Pros: The room was serviced every day that I requested it.
Cons: I felt mislead in terms of the breakfast that was advertised, It was crap. The room they gave me was next to the ice machine and I could here it cycle on and off and every cube dispensed. wall are thin and I could here the neighboring rooms TV all nig
Good 7.0
Pros: Staff
Cons: The hot tub was cold. The pool was warmer than the hot tub.
Good 6.0
Pros: Location and vending machines
Cons: The maids vacuum kind of early hit room door was vacuum constantly
Okay 5.0
Pros: Easy parking
Cons: Not as clean as i would have liked and room was small.
Mediocre 3.0
Pros: Comfy bed.
Cons: Asked for a wake up and didn't get it. To much air freshener gave us a head ache . People hanging out in the parking lot in there cars. Noisy fridge. Stereos in the parking lot are in the morning.
Okay 5.0
Pros: The room.
Cons: The water and one honeybun for breakfast
Mediocre 3.0
Cons: Parking lot had transients sleeping in vehicles and broken glass in two places. Hair dryer did not work, front desk brought another one. Turns out electrical socket by sink was faulty. So tried to dry hair stretching cord to long room mirror. No coffee
Poor 1.0
Pros: nothing, never go here
Cons: everything. horrible staff,high fees and hidden charges, false details about there policies
Okay 4.0
Pros: I like it so far room is ok no problem
Cons: Food are expensive the room order then I have to deposit $200 and get it back within 15days this is surprise cause I didn’t know about this it don’t say on the online once I book the room ridiculous....
Good 7.0
Pros: My last stay, RM 326, was wonderful. This time not so much, RM 129. My issue is with the bathroom in RM 129. The faucet/water choice, is hanging out of the wall in the shower. As well as the seal around the shower door, which is partially off.
Cons: Nope, just the shower in RM 129 needs a lot of attention.
Excellent 8.0
Our second stay, as it is very convenient to the Mesa Airport. King Size Bed's Comfort was outstanding.
Excellent 8.4
Room is very clean. Bed’s comfortable. Breakfast variety is good. I enjoy crispy bacon so much! Check-in staff is very friendly. Only area to fix is the bathroom. Even we close door in shower area tightly, water still leak from bottom caused wet floor.
Poor 1.0
Cons: They said airport shuttle. None! They said free parking. Only if you are staying there. We'll no kidding. They miss represented there place. Cost me more money to stay there and airport parking than I would have paid at another motel with shuttle par
Okay 5.0
Pros: The bed was comfortable
Cons: Bathroom/ shower was small
Okay 4.0
Pros: Location was great
Cons: Brought concern to staff and didnt feel like they solved it as it should have been done.
Good 7.0
Pros: remodeled and was clean. The staff was very helpful.
Cons: I was on the 1st floor and the room above me kept me awake. I am staying again here soon but will ask for a 3rd floor room.
Poor 1.0
Pros: The our hotel room was really dirty! we got there and the front desk person was very rude- his computer wasnt working so we would have to wait to check in (indefinitely) . No shuttle to airport and horrible customer service. Never Sleep Inn again!
Cons: The our hotel room was really dirty! we got there and the front desk person was very rude- his computer wasnt working so we would have to wait to check in (indefinitely) . No shuttle to airport and horrible customer service. Never Sleep Inn again!
Good 7.0
Pros: Location to shopping and Gateway airport. The room was very clean and staff was friendly.
Cons: Hard to sleep at night due to noise. The car noise from a street outside was loud. People were coming in all hours, 11pm, 1am, 3am, etc and you can hear talking in hallways and doors slamming. We could here the TV from the room next door easily,
Mediocre 3.0
Pros: Clean
Cons: Did not have free shuttle to the airport as advertised. Room had too strong of scent that contributed to headache. We had wanted to swim but the outside air was almost putrid smelling.
Mediocre 2.0
Pros: It was nice
Cons: Yes there's a big bug or beetle in the room and somebody's dirty sock
Okay 4.0
Pros: Great beds!!
Cons: not the best experience hotel staff checking in did not seem like they liked their job or happy to check me in. Had to plunge my own toilet, asked front desk for maintenance to come they didn't and have us a plunger to plumb our own toilet. Not goingto
Poor 1.0
Pros: They robbed us! They charged my prepaid room 2 more nights and their manager stated it was because they couldn't get payment from another guess that wasin our party without our permission so they're in the habit of keeping and running you card info
Good 7.0
Pros: Staff.
Good 7.0
Pros: Location and friendly staff.
Cons: The facility is in need of updating.
Good 7.0
Pros: The staff was friendly and helpful. The breakfast was excellent and always stocked.
Cons: It was pretty dated and the pool was always in the shade with pretty cold temperatures. The hot tub was also extremely chlorinated and burned my skin.
Okay 5.0
Pros: Location, I travel once a month for doctor appointments
Cons: Room had a musky smell There were young adults loitering,felt as through they were dealing drugs or wanting to break into my vehicle
Excellent 9.7
Pros: Good beds, fridge and microwave, quiet
Cons: Room used to be a smoking room in the past and smells like it when you walk in.
Good 6.0
Cons: I should have just booked a nicer hotel because I needed to check in early which cost me another 25$$ and for that price I could have been staying at four points Sheraton
Good 7.0
Pros: The location, lobby, staff & breakfast were all very good. The room was fine with modern amenities.
Cons: Apperantly the hotel was either being remodeled or had been bought from another chain and was in a transitional period. The rooms are a little small compared to a Marriot or something in the same "star rating" class. The elevator is small and nasty. Poo
Mediocre 3.0
Pros: Nothing,endex up cancelling. The girl at Front desk was rude and completely unprofessional
Okay 5.0
Cons: It was a so - so room. Didn't really care for the smallness of the bath/sink area, closet. There wasn't extra t.p. left, I had to run down the maid for an extra. Also was not left coffee etc after we used the coffee & cups.
Okay 5.0
Pros: I loved the location
Cons: The walls are paper thin, I could not sleep the first night I was there because it was so loud.
Poor 1.0
Pros: Room was fair priced and clean
Cons: I was charged twice for the room because staff does not know what they are doing!
Okay 5.4
Pros: The elephant guest upstairs, led to my many noise complaints which the front desk seemingly sympathized with. They said they shared my complaint with the guest but the stomping continued and sounded like he'd come through the floor. The bathroom was semi-clean also, but the staff were very friendly.
Sleep Inn Mesa-Superstition Springs Center - Mesa
Rated #8
8.1
Excellent 8.1
Based on 915 reviews
Details
Reviews
C$ 135

Cleanliness
8.5
Comfort
8.4
Facilities
7.2
Location
8.8
Overall
8.0
Overall 8.0 Excellent
Based on 1,248 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
7.2
Location
8.8
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.6
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.5
Cleanliness
8.9
Comfort
8.6
Facilities
7.3
Location
8.8
Overall
8.5
Cleanliness
8.5
Comfort
8.2
Location
8.5
Services
8.0
Staff
8.3

Excellent 10.0
Restaurant across parking lot, Irish sports bar, and very close to almost any store you need. Is a little hard to spot off the road as it is behind another building. Room was excellent and had a nice sized fridge and microwave.
Excellent 10.0
Cons: The place was super clean friendly and convenient
Okay 4.0
Pros: Everything was clean, breakfast was good staff was ok...literally only saw any employees twice. excellent location.
Cons: Everything was old and dated. Beds were VERY uncomfortable, furniture worn, time for paint and an upgrade for sure.
Excellent 10.0
Pros: Everything was wonderful at the hotel. The driver picked me up for the shuttle from the airport hotel had to wait over an hour because my flight was late. You¿re so gracious and generous. I¿d recommend this hotel to anyone traveling to Mesa Phoenix
Cons: No
Excellent 8.0
Pros: We liked the location right off of US-60. Very close to shopping & restaurants. The breakfast was pretty good. The fact that they are providing breakfast right now is impressive.
Cons: The bathroom needed to be cleaned a little better. Some things are getting worn out.
Excellent 9.0
Pros: Most comfortable bed ever, I hated to leave. Shares a parking lot with at least 6 great places to dine. Chase bank is directly across the street. Life is good when staying here.
Excellent 10.0
Pros: I was glad to have a room , very understaffed but it was a nice hotel
Excellent 9.0
Pros: Close to freeway
Cons: No
Okay 5.0
Cons: Lacked cleanliness. Fitness room was especially unkept. Surprising with covid -19 restrictions. Fitness room is Definitely not meeting covid-19 health standards.
Poor 1.0
Pros: i was asked to leave and i dont know why
Good 7.0
Pros: It was close to the airport
Cons: It did not have the free hot breakfast at that was advertised
Okay 5.0
Pros: Check in was at 4pm. I showed up at almost 5pm. My room was not ready. When i walked to room, the room attendant was still cleaning it. We left and didn't go back to room.
Cons: It didn't look clean. The room wasn't ready. There was a long line to check in with only one front desk person.
Excellent 9.0
Pros: Location and staff, plus cleanliness.
Excellent 9.0
Pros: THe staff was welcoming, the hotel and room was clean and the location was great. There was a shopping mall and many restaurants within minutes away.
Cons: We stayed here for 5 days and due to covid cleaning the room was up to the guests daily request. We asked on the 4th day that our garbage and dirty laundry be removed and it was not. We stayed our last day in a very unclean room.
Excellent 9.0
Pros: It's in a great location next to alot of restaurants and stores, they have good vending machines and the pool area was very nice.
Cons: Not enough luggage carts for the volume of people that go through there.
Mediocre 2.0
Pros: The hotel lobby was filthy and definitely not what I would consider a 3 Star. The bathroom was very outdated
Cons: The hotel lobby was filthy and definitely not what I would consider a 3 Star. The bathroom was very outdated
Excellent 10.0
Pros: Places to eat and drink close by
Cons: None
Okay 5.0
Pros: Nice facility in a good location
Cons: With Covid winding down it's very disappointing that maid service is reduced to request only. The breakfast should also be returned to normal in my opinion.
Poor 1.0
Pros: The location
Cons: Our room was so dirty. Stained carpets, crumbs of food everywhere, dirty fork found in our room, hairs everywhere, smelled funky and to top it off I found a live bug by our headboard. Looked very much like a bedbug.
Good 6.0
Pros: The surrounding area was very nice.
Cons: The beds were a little uncomfortable.
Excellent 8.0
Cons: They still do not have a hot breakfast. I will not stay here again until they get the full breakfast back. An apple and a very small yogurt is not breakfast
Excellent 9.0
Pros: Location, friendly staff, car rental office service within building!
Cons: No breakfast available ¿¿ because of COVID.
Okay 5.0
Pros: The pool!
Cons: The hotel was dingy and run down.
Mediocre 2.0
Pros: Location to many restaurants
Cons: Free breakfast was reduced to a paper bag with an apple, yogurt, granola bar and water bottle. The water pressure in the room was very low and in the morning there was no hot water. Desk staff did not offer any discount. Poor customer service
Excellent 10.0
Pros: location is so good, walking distance to 10+ restaurant of all kinds. Staffs are friendly and helpful.
Cons: Bag breakfast is under expectation.
Okay 5.0
Pros: Location to Event, purpose for trip
Cons: Checked in Saturday evening after ball game, room had a smell of waffles that was nauseating, thought maybe cause the AC was just turned on to cool room off. Next morning the room was no cooler, thus went to front desk & reported, but no action was taken.
Okay 4.0
Pros: It was close to restaurants and it was basically clean
Cons: No service in rooms if you stay more than one night. You have to beg for towels, toilet paper, etc. Breakfast was as cheap as they could get - a little yogurt, a tangerine, a little breakfast bar and a bottle of water.
Poor 1.0
Pros: I liked the location
Cons: We had to wait until 7:00 to get checked in because room was not ready. Room did not get cleaned 2 days in a row. When room did get cleaned, there was women's underwear in the corner. Blow dryer did not work. This was the worst motel I ever stayed in.
Okay 5.0
Pros: Room was clean and spacious
Cons: The front desk and staff need to get their stuff together. Check in was supposed to be at 4 pm. I didn¿t get my room until 7 pm after I called them repeatedly try to get my room .
Okay 5.0
Cons: Our door didn¿t locked after we shut the door. They called maintenance to fixed it, but when we returned back from supper our keys didn¿t work. We went up to the front desk. He changed our keys and our door still didn¿t work. The door was nev
Okay 4.0
Pros: Very CLean. Great bed
Cons: Elevator was out of order. We had to walk up four floors
Poor 1.0
Pros: Location
Cons: Check in is at 4 and at 6 our rooms weren¿t ready & the hotel breakfast consisted of a yogurt, banana, nutrigrain bar & a bottle of water
Mediocre 2.0
Pros: Check in time was 4 however they did not have my room ready till a few minutes before 6 pm unexceptionable
Cons: Not ready for a pre paid guest
Good 6.0
Pros: Large room with a split plan
Cons: There was a used soap bar in the shower.
Okay 5.0
Pros: Convenient location
Cons: Bath tub drain was backed up, sheets was dirty.
Poor 1.0
Pros: Location
Cons: Attitude of front desk employees. All of the additional paperwork they required to be filled out and signed. The additional $20.00 charge fee for PET which I DID NOT HAVE. The only professional staff person in the whole place was the maintenance worker.
Poor 1.0
Pros: Leaving after the manager did not apologize after her employee accidently checked us on Christmas Eve on night 1 of a 3 day prepaid reservation...then threw our unpacked possessions into garbage bags while we were visiting family.
Cons: While we were close by celebrating Christmas with family after getting married, their staff mistakenly thought we had checked out and threw our unpacked belongings (including my wife's wedding dress) into garbage bags without even calling my cell phone.
Poor 1.0
Pros: Location & restaurants
Cons: Needs course in customer service. Not accommodating to check in needs. Check in staff rude. No professionalism. Did not represent Corporate name of Radisson. Very disappointed in property and corporate office needs to be aware of this run down property.
Poor 1.0
Pros: Nice clean room.
Cons: Zero maid service Zero customer service Zero effort to make our stay nice by staff
Poor 1.0
Pros: The location was convenient.
Cons: The front desk clerk was very rude and encouraged me to stay somewhere else if I had a problem with the way the kept me outside in 100 plus degree temperatures for over two hours because the room wasn't ready. Also, found a used bobby pin and hair
Mediocre 3.0
Cons: Room was dirty, cleaning staff were crude and disrespectful. Front desk agent was ok. The hotel had tons of people walking around without masks and without shirts. Horrible experience
Good 6.0
Pros: .
Cons: It was a non smoking room but smelled horribly of smoke. My kids woke up with headaches and our hanging clothes smelled of smoke. There were beers in the freezer and no coffee cups. Other than that the room was (hopefully) clean
Poor 1.0
Cons: The light kept flickering,the TV was not working, the bathroom fan was not working and the room was not clean -had hairs everywhere from previous guests
Mediocre 3.0
Cons: Doors lock at midnight so if you get there after 12, even though already paid for, you can't get in. No one working at the front desk from midnight to 6:15. We sometimes travel late so this could have been us!! Not very happy!
Good 7.0
Pros: N/a
Cons: Yea i payed ---  forwhirlpool roon and got down gradad to roon w a fireplace. Not thats its 108degrees outside ...but the room b for ---. So i payed way too much for this room. Sumbody needs to make this right !!
Mediocre 2.0
Pros: It's locating
Cons: Yes staff was very rude , and rooms where dirty
Good 7.0
Pros: Location & cleanliness
Cons: Breakfast was awful....restaurants are open & they can easily open back up their breakfast safely.....could not use pool & please chlorine kills bacteria & germs. If these two things were available the hotel would be a top notch 10
Mediocre 3.0
Pros: It was nice
Cons: No
Mediocre 2.0
Pros: Once I complained, staff cooperated.
Cons: Booked the motel because told pool was open - Not, front office staff - absent?, the room was not cleaned until complained, overall condition of the motel was not at a high standard, I will not recommend this location - poor
Good 7.0
Pros: location front desk was nice when there
Cons: Breakfast was a joke elevators dirty lights not working poor repair job
Good 7.0
Pros: Great breakfast!
Cons: This hotel has major housekeeping issues. We stayed 2 nights. When I checked in at 5 p.m. the room I requested was still not ready. Basically the only room in the hotel still not cleaned. Night 2 we returned and room was not cleaned at all.
Good 6.0
Pros: Location
Cons: Never got a shower curtain. Asked multiple times but never got one.
Good 7.0
Pros: Pool area and partially updated rooms.
Cons: I had $150 usd cash stolen from my backpack while it was in our room. I told the housekeeping manager about it and she seemed to be having issues with one of the maids stealing and she knew who it was. Nothing was done to help us out or compensate for it.
Mediocre 2.0
Pros: Very clean.
Cons: I requested a handicap accessible room . Was assured bad the room at a walk in shower and was handicapped accessible. The room as it turned out had a step in tub shower with safety bars. Very difficult for me to get into. Towels etc were on a low shelf.
Mediocre 3.0
Pros: Hotel is within walking distance of restaurants. It is close to the freeway and 5 minutes from my event. The laundry facilities were right down the hall, clean and open all night.
Cons: The building is older and needs a refresh in places (peeling wallpaper, cracked sink in the bathroom). Free breakfast was as expected. Strong smell of marijuana in hall all weekend and front desk ignored. Desk staff was kind, but not at all professional.
Good 6.0
Pros: Room was nice and clean and comfortable.
Cons: Had no idea that the place was under construction early morning being woke up by the sound co saws and hammers. so much for the nice relaxing get away.
Excellent 8.0
Pros: Quality place. No issues and decent breakfast. Good value.
Excellent 9.1
Pros: The breakfast was good; the room was clean and comfortable.
Cons: The pool could have been a little warmer, and the hotel was difficult to get to. It was behind several other businesses and there was no sign out front.
Excellent 8.2
Pros: The staff very helpful & courteous.
Cons: The AC unit it room is extremely loud which interferes with sleep.
Country Inn & Suites by Radisson, Mesa, AZ - Mesa
Rated #9
8.0
Excellent 8.0
Based on 1,248 reviews
Details
Reviews
C$ 167

Cleanliness
8.2
Comfort
8.2
Facilities
8.1
Location
8.5
Overall
6.7
Overall 8.0 Excellent
Based on 884 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.1
Location
8.5
Overall
6.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.8
Comfort
8.0
Location
8.5
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.8
Facilities
7.6
Location
7.2
Overall
4.0
Cleanliness
6.5
Comfort
10.0
Facilities
9.0
Location
4.5
Overall
5.5
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
8.2
Staff
8.6
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
8.3
Staff
8.3
Cleanliness
8.4
Comfort
8.3
Facilities
9.5
Location
8.6
Overall
9.0
Cleanliness
7.9
Comfort
8.0
Location
8.4
Services
7.9
Staff
8.2

Okay 4.0
Cons: The facility was not clean. Floors in the halls and elevators were quite dirty.
Mediocre 2.0
Pros: Nothing!
Cons: The room was dirty! Not sure the sheet were clean as I found particles of stuff between the sheets. The floors hadn’t been vacuumed as well. There were several rocks on the carpet. The TV was unplugged from the wall which seemed weird.
Excellent 9.0
Pros: Location
Cons: No
Good 7.0
Pros: It was room was roomy and comfortable. The staff was helpful and cheerful.
Cons: The TV didn't work, had to have someone fix it. The light in the area where the microwave is didn't work. The lighting wasn't good. We ran out of hot water with one shower.
Excellent 10.0
Pros: When we checked into the room I noticed the bathroom sink and mirror were not clean. Then, we noticed the beds were not made right. I checked with the front desk. They sent Emma, the supervisor of room cleaning service. She agreed and came and completely cleaned our room, changed the sheets, added new towels, and apologized for it not being done right. The front desk was awesome, the young lady in the bar was a sweet little doll. We would definitely recommend staying at this great place.
Mediocre 3.0
Pros: Breakfast and shuttle drivers were highlight except no shuttle midday
Cons: The room was dirty, I have photos, wasn’t sure if it clean before I got here. No bed spreads was odd. Furniture damaged and worn. Sink would barely drain. Needs recalled around tub. Tub needed cleaned as it was dingy Really disappointed especially at this price point
Excellent 10.0
Pros: Breakfast was excellent and chef made delicious cherry turnovers.
Excellent 10.0
Pros: Very nice staff
Cons: Bad parking availability. The hotel told us that they were sold out. That is fine but they need to make sure they have parking for guest. We got back late and the employee had parked his car in the driveway coming in -right in the lane! so you barely.
Excellent 8.0
Pros: Nice breakfast. TV was not working. The gentleman who helped us found that someone had disconnected the tv he got it fixed and helped us figure out the remotes.
Cons: Daily check on towels and toilet paper. Otherwise very nice. The farm smells came through pretty heavily one night.
Excellent 9.0
Pros: The beds were extremely comfortable and the breakfast was amazing!
Cons: There were a few broken things in the room, handle on a drawer and wobbly toilet seat, but it didn't affect the quality of our stay.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Very clean, friendly staff, rooms are large, decent breakfast options
Excellent 10.0
Pros: Great hotel, great staff. Nothing bad to say. Will stay again
Cons: Nothing
Good 6.0
Pros: It was a good location for where I need it to be. And there was plenty of shops around me.
Cons: AC kept on coming on throughout the night, Could not get it right! And I wanted alater check outthey could not commendate me but 30min!
Good 6.0
Cons: Our room did not seem cleaned well. We only had 1 towel and no tissues. If we stayed 1 more night we would not have had toilet paper to last. Very poorly stocked.
Excellent 10.0
Pros: Close to airport, shopping,and food.
Okay 4.0
Pros: Location was close to the airport and freeway. They had a nice breakfast buffet. The staff was very friendly and professional.
Cons: at check in the hotel had no power due to a storm that had recently been through the area. There were no emergency lights in hall/stairs and the shower was cold, we were not offered a discount. Power was on at 1am. The pool was also closed for our stay.
Excellent 10.0
Pros: cONVENIENCE TO AIRPORT AND PRICE
Cons: aLL FINE EXCEPT PERSON IN ROOM ABOVE WALKING TOO HARD!
Okay 4.0
Pros: Power failure from 8pm to I.30 am. We had to rely on our iPhone¿s for light. Looked after well by staff though. Hotel needs some kind of emergency lighting. It was hot and humid in our room. PHX is not the city to be in during a power outage
Poor 1.0
Pros: Location. I have stayed here many times previously and had a great experience, but they have certainly lowered their standards during the pandemic. I have pictures of the dirt in my room.I do not think it was fully cleaned between guest. Disappointment
Cons: The filth of the room! I was there 7 days and no one came in to clean only dropped off towels and took trash. On the elevator it said a "full cleaning after 3rd day". When I asked I was told " no we only take out trash and leave towels."
Excellent 9.0
Pros: Cost for room was great
Cons: I really liked the hotels answer for having hot breakfast for patrons
Excellent 10.0
Pros: Very clean and big rooms. Staff was also on point on answering all my questions. Great job! Thank you
Excellent 9.0
Pros: Very good value for the price. Near the airport. 5 AM shuttle.
Good 7.0
Pros: Location near the airport and timely airport shuttle.
Cons: Only had two towels per room, towel rod was broken, pool area was too small for the number of guests using it.
Okay 5.0
Pros: Not a lot . We all work to a degree in the guest services business . To be fair I only met 2 members of staff and they were both working on the front desk , they both lacked basic skills in making one feel welcome !
Cons: the most important area which is the staff on the front line greeting guests as they walk through the front door ........very poor people¿s skills !!
Good 6.0
Pros: It was clean
Cons: Key cards deactivated several times
Good 7.0
Pros: Location and price
Cons: There are cattle pens nearby and the smell outside is awful.
Good 7.0
Pros: Room size and cleanliness as well as staff attentiveness and professionalism
Cons: The TV did not work except on one channel--the staff tried to help and even offered a new room but we really just wanted a TV that worked.
Good 7.0
Pros: Closest hotel to the location I needed to go to
Cons: Outside the smell from cattle was awful
Okay 4.0
Pros: The pool and hot tub were nice
Cons: We upgraded to a king bed, paid more for it! The room ended up being a handicapped room and just was not very nice! There was food left in fridge and bathroom was not very nice at all!
Poor 1.0
Pros: Nothing!!
Cons: Not enough characters to give proper review. Terrible experience from parking, to room, to staff inability to help!! I didn¿t even stay and had to pay for another hotel. Ended up inconvenient and expensive.
Good 6.0
Pros: Somewhat quite.
Cons: Failed to notify me when i booked that they were not serving breakfast hot because of Pandemic which I have to have protein sources in morning and thus the reason for the booking as their site stated that they had hot breakfast. ALL CARBS. ALL
Mediocre 3.0
Pros: Location
Cons: The room was dirty. Stack of hairs next to trash can. tv remote control didn¿t work, alarm clock was unplugged, oil spilled in night stand drawer, coffee filter dirty. Dust everywhere. Terrible experience.
Mediocre 3.0
Pros: Location
Cons: Jennifer, she¿s in charge of housekeeping department, stated that she¿s short staff that is why no one is in charge of making sure the room meets the guest expectations. Dirty room. Please don¿t stay here.
Okay 5.0
Cons: Pool closed, no breakfast served
Good 7.0
Pros: Location and amenities
Cons: Covid has been around for over 10 months now. Why didn’t they change their website to say that they no longer have a continental breakfast? They just hand you a bag that was full of carbs and sugar which I cannot eat. Very disappointed in t
Poor 1.0
Pros: The staff was amazing at night, the morning crew was rude.
Cons: Someone hit my car and the first thing they told me was it was not our business we dont have cameras.. not sympathetic at all of others properties.
Okay 5.0
Cons: I was looking forward to a nice hot bath. We got a handicapped room with a shower. The girl who checked us in was unpleasant so I didn’t ask to switch. I didn’t understand when I booked that a standard room is 1 king bed.
Mediocre 3.0
Pros: Location
Cons: The light in the bathroom was so dim you could hardly see well enough to shave, put on makeup, of fix your hair. I was treated like I was being bothersome when I asked for more coffee packs for the morning and extra towels.
Poor 1.0
Pros: The thing I liked best about the hotel was the shuttle drivers, both were so kind,
Cons: This hotel was the dirtiest hotel I’ve ever stayed at, which was sad during a pandemic.The floors have not been cleaned, hair, braces rubber bands hair ties, the counters were dusty and had coffee on them. The hotel is also next door to a
Okay 4.0
Pros: The staff were wonderful and their shuttle service To the airport was really great.
Cons: The room had broken particle from a suitcase wheel. There was peanut lying on the carpet. The toilet bowl looked unclean. The A/C made such a loud noise that we could sleep.
Okay 4.0
Pros: Residing in Arizona and not having a home pool advantage, staycations are a must!! I called ahead to make sure the pool was open, amid this Covid mess. Happily it was and booked a room at our "favorite" staycation place. The location is perfect for us!!
Cons: The shower 🤮 The shower curtain was rolled around the grab-bar. Released it to let my granddaughter shower AND ewwww to the nastiest urine smell ever! The curtain had at least 4 inches of ??? all the way across the bottom!! And once infused
Good 6.0
Pros: Not very busy and enjoyed the pool.
Cons: Bird droppings everywhere by the pool and not hot breakfast.
Mediocre 2.4
The manager is horrible and rude especially if your a person of color.
Mediocre 2.0
We’ve been staying here for over a month, and the manager is awful and so rude. There price you pay on this site usually is adjusted to whatever price they want and in the beginning it was only $25 for incidentals and now she said they charge $50 for incidentals every night you stay there. So if you plan on staying 3 nights make sure you have $150 extra for the incidentals. I’m a grown adult and I don’t feel comfortable making another grown adult clean up my mess so I do it myself but that pissed the manager off. The night shift ladies are a lot more professional and easy to deal with. We ask them for new sheets and towels. The prices are now 71 a night , if you have the opportunity to stay some where else i would.
Poor 1.0
Cons: People were not wearing masks and the room was dirty I didn’t even stay the whole time I reserved the room so I lost out on money.
Poor 1.0
Pros: Location
Cons: Under trained personnel, understaffed personnel, poor  leadership, the manager perhaps the worse hotel manager EVER!!!. Uncleaned rooms, residue fecal matter in the toilet, I could go on and on and on... when I called to complain,fell on deaf ear
Okay 5.0
Pros: Easy & Comfortable
Cons: Due to COVID-19 the pool, gym, bar, and breakfast was closed. Confining me to my room.
Okay 5.0
Pros: Friendly staff
Cons: Located near a dairy farm with overpowering stench of manure. They didn't clean our room until we asked. Breakfast ran out well before the stated time.
Poor 1.0
Pros: Nothing
Cons: Rude 2nd shift employees
Mediocre 2.0
Pros: Breakfast
Cons: The strong manure odor from nearby farm
Mediocre 2.0
Pros: Clean.
Cons: Noisey,we were on the first floor and heard noise from the public bathroom next door, our neighbors tv and about 1am a child running in the room above us. I hope this was just a one time event.
Mediocre 2.0
Pros: The employees we dealt with were very professional. Great location for what we were doing the next day.
Cons: The TV didn't work, and there was blood on the sheets. Breakfast wasn't ready when they said it would be, the air conditioner unit was SO LOUD, the bed was rock hard, and I found food on the floor from previous tenants. YUK!
Mediocre 2.0
Cons: We went to the hotel while our house is being repaired for mold issues. The Kayak website advertised this hotel as clean but that was not true. The first room we got (108) smelled like smoke from cigarettes and the bathroom smelled like pee. We asked for a different room and they gave us 109. The pillows smelled like human sweat and when we were ready to go to bed we noticed small black particles in the sheets. I felt what I can describe as a bug bite and a red rash developed. We (my two kids and my 8-month pregnant wife) packed as fast as we could and we got out of there.
Excellent 10.0
Pros: I can't remember being more impressed with a hotel compared to this one! My room was HUGE, clean and nicely furnished with a great little fridge/freezer, microwave and the rest of the standard items. In addition to free continental breakfast, they provide a free dinner every night with free tap or bottled beer and wine!!! The pool faces west so you get sun all the way till sunset. The staff was amazingly friendly...a guy got wasted drunk and threw up in the pool so they asked him to leave the pool, and of course he was quite argumentative, but the manager that was escorting him did an incredible job of calming him down and even carried all his stuff (two coolers and more) for him as he walked him back to his room. The front desk was remarkably friendly, and when my flight landed at the nearby airport (Phoenix-Mesa Gateway), I called them to ask for a shuttle pick up, and before I even hung up the phone the driver was pulling up at the curb. Even the housekeepers were awesome and friendly. It's located kitty-corner from a Circle K that is pretty large with a great selection and a Red Box, and within a mile there's shopping of all sorts including a Target, Fry's, Walmart and plenty of restaurants, all of which are reachable by bus, and there's a bus stop right in front of the hotel. Holy WOW I was BEYOND satisfied with this place!!!
Cons: It would be nice if there was a wider pool deck so that there could be more space between the pool and the fence for lawn chairs so that you could still walk around them, but I made due just fine :)
Okay 5.4
Pros: Location - aside from dairy farm.
Cons: Shocked that anyone would build a hotel in the cloud path of multiple dairy farms. No way would I stay here again. I stayed for 3 nights, really planned to leave, but got so busy I didn't. We just suffered being hot at night, because we couldn't use the A/C due to smells.
Excellent 9.4
Pros: Seemed recently / well updated.
Cons: breakfast starts too late, 7AM
Good 7.7
Pros: Bed, breakfast
Good 7.7
Pros: I requested a spacious room and the room I got seemed pretty spacious. The hotel seemed to be a new construction so everything seemed pretty new. Air conditioner held the temperature well. Pool area looked nice, but I ended up not having time to enjoy it.
Cons: This hotel is in Gilbert AZ not Mesa AZ so it is about a twenty minute drive to downtown Mesa. It appears to be near farming land so the fertilizers they use do carry a smell. I was unable to get my first night refunded, because I booked online on kayak and not through them directly. I do not know if they would have given me the refund had I done direct like they were suggesting, but that is how they made it sound. I had a situation where I could not arrive on the first night and had to get a hotel in another city so I paid for two hotel rooms that night.
Excellent 10.0
Pros: It was clean and comfortable. The location is great; close to the airport with convenient shuttle service. I will definitely stay here again.
Good 6.3
Pros: It was in a good location.
Cons: We did not have hot water any morning during our stay.
Excellent 10.0
Pros: Free shuttle to and from airport. Free breakfast.
Cons: No on-site restaurant.
Good 7.6
Pros: Great hot breakfast every morning. Pretty quiet, room was satisfactory but a little dated with the standard air conditioner under the window. Quick access to the 202. Upside of somewhat isolated location is quiet at night.
Cons: Whew, if smells bother you, be prepared when the wind is the wrong direction from the dairy farm not far away. No cameras in the parking lot, so we couldn't tell whether our rental got keyed there or the shopping center we went to for dinner.
Excellent 10.0
Pros: It was very helpful to have a shuttle to the airport. Staff was great. Didn't use the pool. Breakfast was good. Nice to have a small bar with appetizers.
Best Western Legacy Inn & Suites - Mesa
Rated #10
8.0
Excellent 8.0
Based on 884 reviews
Details
Reviews
C$ 156

Cleanliness
8.5
Comfort
8.6
Facilities
7.8
Location
8.9
Overall
7.9
Overall 8.0 Excellent
Based on 227 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.8
Location
8.9
Overall
7.9
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Location
10.0
Overall
9.0
Staff
8.0
Value for money
10.0
Cleanliness
8.6
Comfort
8.7
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
8.0
Comfort
8.4
Facilities
7.6
Location
8.8
Overall
7.3
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
8.1
Staff
8.6
Cleanliness
9.1
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.2
Comfort
8.4
Facilities
6.6
Location
8.7
Overall
6.6
Cleanliness
8.0
Comfort
8.6
Location
8.6
Services
7.5
Staff
8.4

Excellent 8.0
Pros: Nice room, it was clean The gentleman handling the breakfast in the morning was amazing very sweet very kind Got everything we needed. It was a great stay over all
Cons: The front desk clerk on the evening shift wasn’t very kind, she was rude, asked like she didn’t want to be there. If we needed something It was treated as an imposition for her. On check out they had the room charges wrong and when I brought it to their attention, they tried to argue with me about it when I had the proof in the emails what the room charges were supposed to be not including the room service.
Mediocre 3.0
Cons: Our 3rd floor was under a huge remodeling project on half of floor. Materials were everywhere, workers, and smell of materials and paint on our 3rd floor. Elevators being used to move materials/furniture which was ridiculous for guests. I asked front desk and we were told hotel booked up and rooms on 3rd floor had to be used. Really!! No discount, nothing. Anyway, Hilton standards have dropped, especially this hotel. Our room was so weird and no USB ports, pen, paper, or any info on Hilton services in our room. Paint splatter on bathroom counter. Very disappointing for what we paid and having our reservation booked in advance. I've stayed in many Hiltons and this one took the cake in a bad way.
Excellent 8.0
Cons: I reserved four rooms and one of them was cancelled because of over booking, and I was charged a cancellation fee don't know who is giving me my money back
Mediocre 3.0
Pros: No breakfast. Room was old and smelled like wet towels. Not the best and definitely not worth the price.
Cons: Pretty much everything
Excellent 8.0
Pros: N/A
Cons: N/A
Poor 1.0
Pros: The room was sufficient. I like that tgey offered a water and cookie upon check in. The rest sucked.
Cons: I had to pay DOUBLE because they did not honor my PREPAID reservation through booking.com. So they made me pay again. Breakfast closed at 8:55 am instead of 9am and the guy didn't want to give me a plastic spoon, for the yogurt I had in my room. He said, "normally we charge for them", which is absolutely ridiculous! I will never stay there again!!
Excellent 8.0
Pros: room/bed was comfortable. Room was clean. pool was nice.
Cons: It would be nice if there were some water dispensers. Water from sink did not taste good and I hate the waste of using multiple bottles waters to keep hydrated. No umbrellas outside near pool (we were informed they were destroyed in last storm so I guess that’s not always the norm). Bar area was closed most of the time- I am assuming that is a staffing issue (current industry norm but still a bummer).
Excellent 10.0
We had an excellent stay, this place was nicely kept, and all the staff very friendly and attentive.
Excellent 10.0
Pros: The customer service from the front desk staff was exceptional and friendly. I received cookies when checking-in! The bedding and pillows were very comfortable.
Good 7.0
Pros: The young lady at the desk. She was great!! Answered all my questions and had a smile on her face every day. She made my stay wonderful.
Cons: It was very dull looking. Needed to be updated. Rooms very dark. Ice machines are really far from the rooms. Menu high priced.
Excellent 9.0
Pros: Nice, big, clean room with plenty of amenities.
Cons: Not really.
Mediocre 2.0
Pros: Location was good
Cons: Hotel was dirty and staff wasn’t helpful or friendly. They are in the middle of a renovation in lobby area. Hotel rooms are dated. gym isn’t cleaned regularly. The guy that manages breakfast/bar area cleans as well. Understaffed and it shows to no fault of anyone there. Spill in elevator was there for hours before it was cleaned up
Mediocre 2.0
Pros: Location.
Cons: Remodeling in progress,dirt,dust.
Excellent 8.0
Pros: friendly staff
Cons: the elevator was not working for a short while, but the staff got it working
Excellent 8.0
Pros: Staff were very friendly and cooperative. Facility, including room, was clean and neat. Very adequate in all respects - except bath tub.
Cons: Bath tub/shower. The floor of it should be non-slip. Looks like it was originally, but the non-stick wore off. Be very careful getting in or out of the tub.
Good 6.0
Pros: The pool
Cons: The rooms are dated - the walls paper thin
Excellent 9.0
Cons: Price of Holet
Excellent 9.0
Pros: The central location and the warm chocolate chip cookies.
Cons: No
Good 7.6
Visibly less than impressive room, picture in bathroom falling apart, carpet stains, residue on headboard, mirror not throughly cleaned. Disappointed that breakfast not provided. Poor water pressure. I stayed here before and the room was wonderful but this one seemed a whole lot more unkempt and used. The infamous cookies were at least a day old and not the fresh ones I remember. For these reasons I am not recommending them.
Okay 5.0
Pros: Friendly welcoming employees.
Cons: Mainly the room had a very noticeable smell to it, and not a good one. It's slowly being nickle and dimed into disrepair. Exterior doors that won't close and lock by themselves? Rusty bathtub, deteriorating wall from water damage in bathroom. Just okay.
Okay 5.0
Pros: The best thing was the location.
Cons: It was very unclean!!! We stayed here on our honeymoon but it has really gone down hill!!!
Mediocre 2.0
Pros: The bed was comfy
Cons: The fire alarms went off early in the morning, causing me to evacuate
Excellent 8.0
Pros: Pool.
Cons: Bed was not that comfortable. Shower head at widest setting was narrow like a garden hose. Lobby coffee cost $2. Breakfast not included.
Poor 1.0
Cons: There was an "Earwig" Bug in my Bed and I asked to have the sheets changed, and when I got back to the room the bed was freshly "made" but when I pulled the cover down, one of my hair bands was still on the sheet, proving that the sheets were NOT CHANGED!
Excellent 8.0
Pros: Good size room.
Cons: The pillows are flat and uncomfortable. The shower head is cheap and water flow isn’t good.
Okay 4.0
Pros: Staff was very friendly.
Cons: Charged $2 for "complimentary" bottle water. No charge if you are a member. Additional charge of $ 25 for a 2 small spots of hot sauce that accidentally got on bed. Breakfast not included. Will not book with hotel chain again.
Excellent 10.0
Pros: It was very clean very nice staff nice locate and nice neighborhood
Cons: No continental breakfast
Excellent 10.0
Cons: No
Excellent 8.0
Pros: Sleep
Cons: No
Excellent 9.1
Pros: I liked the rooms.
Cons: I wish they had complementary breakfast.
Poor 1.0
Pros: Location
Cons: Rude staff, poor house keeping, broken amenities in gym, construction on property, weird smell, dirty room carpets
Good 6.0
Pros: The location was convenient.
Cons: For $---- a night I do not even get a complimentary breakfast?
Good 6.0
Pros: Location
Cons: Cold showers poor maid service poor wifi
Good 6.0
Pros: Location cleanliness
Cons: I was overcharged by $20 the original bill was estimated at ------ that's what my receipt said as I exited the hotel on checkout my bank statement was charged a hundred and fifty eight 87 I called Hilton directly I was told it would be taken care of
Okay 5.0
Pros: The free cookies are always a treat at Doubletree locations. The room, though very basic and plain, was clean and organized. We were thankful for a mini fridge, delicious in-room complimentary coffee, and a comfortable bed.
Cons: The room was fine for someone on a business trip, but it was not a nice place to spend an anniversary. The pool was small and surrounded by an ugly block wall. The lobby, bar, and restaurant were small and did not smell pleasant.
Poor 1.0
Cons: Yes and need to talk to someone about it!
Mediocre 3.0
Pros: It was decent
Cons: A member of the staff came up to us as we were in line checking in and asked very rudely what are we doing here? I told we are guests checking in and he huffed and roled his eyes
Poor 1.0
Pros: Location is good
Cons: The hotel manager is a jerk and very rude.
Good 6.8
Pros: The staff were nice and the cookies we got when we came in were nice
Cons: We reserved a king bed as this was where we were staying before and the night of our wedding but were told there were no kings so we got 2 queens which really dampened the mood. Didn't get at all what we expected and wasn't at all worth the money.
Okay 5.0
Pros: The staff was friendly and the beds and pillows were comfortable
Cons: We didn't get the bed we reserved and nothing was done to really make it right and the breakfast buffet wasn't very good wasn't as nice of a place as I expected it to be for a honeymoon stay
Excellent 9.7
Pros: Very professional and courteous staff.
DoubleTree by Hilton Phoenix - Gilbert - Gilbert
Rated #11
8.0
Excellent 8.0
Based on 227 reviews
Details
Reviews
C$ 200

Cleanliness
7.9
Comfort
8.0
Facilities
7.2
Location
8.4
Overall
7.3
Overall 7.7 Good
Based on 284 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
7.2
Location
8.4
Overall
7.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
7.5
Staff
8.4
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
7.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.4
Services
7.8
Staff
8.8
Cleanliness
7.0
Comfort
7.3
Location
7.7
Services
6.9
Staff
8.4
Cleanliness
8.4
Comfort
8.3
Facilities
10.0
Location
8.6
Overall
8.0
Cleanliness
8.2
Comfort
8.6
Location
8.7
Services
8.5
Staff
8.8

Excellent 8.0
Pros: Location.
Cons: The lighting. Especially above bathroom sink very dim. Parking lot.
Poor 1.0
Pros: Nothing
Cons: The lies
Excellent 8.0
Pros: Everything was fine. We only stayed one night (passing through)
Cons: N/A
Excellent 9.0
Pros: Clerk was pleasant at the desk. Had a problem with TV and someone came immediately and resolve the issue.
Excellent 8.0
This is a clean place to stay. Safe area. Near shipping and restaurants. The breakfast has a little bit of everything. I will definitely let this as my “go to” place to stay when visiting Mesa/Gilbert area.
Excellent 10.0
Pros: Great location great
Excellent 10.0
Pros: The location of the property
Cons: The first room on the main road
Excellent 8.0
Pros: Close to a son and grandchildren
Cons: Unmentioned room deposit.
Excellent 9.0
Cons: Refrigerator did not work
Good 6.0
Cons: Super busy all around the hotel...traffic noise all night.dogs barking in rooms.
Excellent 9.0
Pros: Very helpful staff.
Cons: Access a little tough due to the adjacent shopping mall.
Good 7.0
Pros: The location is ideal
Cons: just say it is a motel. It is a motel. Because it is the property is noisy day and night.
Excellent 10.0
Pros: It was great.
Cons: Nope.
Mediocre 3.0
Pros: Close to the hospital where our family member was and by mall, e extended our stay because of convenience.
Cons: Our hotel door opened up in to the busy parking lot of McDonald’s. We never had maid service any of the days we were here. we had to keep going to the office for supplies , even though we had the service request sign on our door.
Excellent 10.0
Pros: The friendly staff, the location
Cons: Well the bed was a little uncomfortable,
Okay 5.0
Pros: Not much was exceptional about it
Cons: Staff very unaccomodating.
Okay 5.0
Pros: Comfy beds, quiet lots of parking. The front desk staff was very easy to work with.
Cons: Broken outlets, no tray in coffee maker, should sheets, used masks in drawers
Poor 1.0
Pros: Not much
Cons: The desk lady double charged me for the room. Then put us in a room that wasn’t cleaned. After getting a room that was clean, when it was time to check out, the manager kicked my girlfriend out and said the room wasn’t paid f
Okay 5.0
Pros: The location was convenient
Cons: The walls were fairly thin, I could hear the tv next door. Many amenities were abbreviated due to COVID, which is understandable. I was placed on the first floor and was unable to switch, which made me feel unsafe as a person traveling alone.
Poor 1.0
Pros: The room was clean and comfortable.
Cons: The mini fridge did not work at all the drinks I had would not get cold. I had bought a cheesecake and it was warm and nasty because of the fridge and the fridge had no way to turn up or down i told staff but maintenance was not available until checkout.
Excellent 9.0
Pros: Nice pool and Jucuzzi. Decent value. Good breakfast Friendly staff. Better than average room comfort.
Cons: Exercise room need a stationary bike and an exercise ball. These are fitness times for many travelers.
Excellent 8.0
Pros: The location and staff were great
Cons: Met our needs but was a bit old
Excellent 10.0
Pros: Clean, great breakfast, helpful friendly staff
Cons: No
Excellent 10.0
Pros: Great location, rooms were nice.
Cons: Breakfast was fine, thought they could have rotated different meat selection and had a potato option.
Okay 4.0
Pros: Convenient area
Cons: I grabbed a towel off the rack, and a bloody pair of underwear fell out of it.
Excellent 10.0
Pros: Staff was very friendly! Room was nice and cold! Breakfast was good!!
Excellent 10.0
Pros: A conscious effort to keep the hotel in great shape was continuously evident. There is a positive level of pride in ownership. Rooms and common areas were quite nice.
Cons: N/A
Excellent 8.8
Pros: Stephen was very helpful, friendly, and was able to direct me to the shops i was interested in. Shopping galore in this are, and everything from lobster to burgers.
Good 6.8
Pros: Good location with a close proximity to the mall and Denny's and McDonald's.
Cons: Noise from outside. Outside door didn't seal well. You could see daylight coming through.
Excellent 8.0
Pros: Breakfast and one hour late checkout
Cons: The towels seemed old
Best Western Superstition Springs Inn - Mesa
Rated #12
7.7
Good 7.7
Based on 284 reviews
Details
Reviews
C$ 151

Cleanliness
7.6
Comfort
7.2
Facilities
8.0
Location
7.6
Overall
4.3
Overall 7.0 Good
Based on 390 reviews
Cleanliness
7.6
Comfort
7.2
Facilities
8.0
Location
7.6
Overall
4.3
Cleanliness
6.7
Comfort
6.2
Location
6.9
Services
6.0
Staff
6.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.6
Location
7.9
Overall
2.5
Services
7.2
Cleanliness
7.3
Comfort
7.2
Location
7.3
Services
7.0
Staff
7.2
Cleanliness
7.5
Comfort
7.2
Location
7.4
Services
6.8
Staff
7.3
Cleanliness
7.4
Comfort
7.1
Location
7.5
Services
6.6
Staff
7.3

Mediocre 2.8
Mold on the shower curtain, dirty tub, out of toilet paper, THE WATER SMELLS LIKE EGGS coming out of the tap, paper thin walls, crumbs on the table and bed when we arrived, smoke alarm missing from room - bare cords left hanging from ceiling. We didn't see any bugs.
Mediocre 3.0
Pros: They were on accommodating for special issues and conditions. They were rude and disrespectful. And threatened to steal my travel trailer..
Cons: Look over
Excellent 8.0
Pros: Very clean
Cons: The shower did not drain very dicusting
Mediocre 2.0
Cons: The place stunk. Very sketchy people hanging around. Glad i brought a bed roll, the sheets and blanket were filthy.
Good 6.0
Pros: Room was clean and bed comfortable
Cons: Reserved a King rm and only had a queen available. Not enough pillows, too flat!😌
Excellent 9.0
Pros: New management is very professional. Polite.
Cons: The room needs to be updated, but it is still the best room in town for the price.
Excellent 9.0
Pros: This was our fourth or fifth time staying at the Grand Hotel. It is a well maintained facility that provides a comfortable room and bed for a reasonable price. We will certainly consider it again if we are staying in the area.
Good 6.0
Pros: Location and two story
Cons: Rude owner woman at front desk
Mediocre 2.0
they were unclean and were very very rude i was cut off so many times when i was had already got a reservation she told me i didnt have one and then said i had two later on and denied me a room because of that
Poor 1.0
Pros: Nothing. I had a reservation for 2nd visit. We did not stay, due to front desk attitude.
Cons: The Hotel requested a cash deposit of $50. CASH ONLY They decide to change this rate any time they choose. I have stayed here in the past and at checkout Both front desk agent and myself inspected the room together. Was returned full deposit $20.
Good 7.0
Pros: Very nice staff. Good location.
Cons: The bed was very firm. My wife liked it, but I did not.
Excellent 10.0
Pros: The owners are very nice! The rooms are clean.
Good 7.0
Pros: The lady @ the front desk was delightful. Straight to business with my check in but with a warm heart. I liked her energy smooth yet eager!!
Cons: The bed was a little uncomfortable
Excellent 10.0
Pros: We had requested a bottom floor room, due to my husband having a surgery the next day. They did not have a queen room available downstairs, so they gave us a king room downstairs for no extra charge. Very accommodating! Also, it is very quiet!
Excellent 8.2
Pros: Older motel but clean. Staff were superb. Breakfast was basic continental. We didn’t use the pool but it looked clean.
Cons: Nothing
Grand Hotel - Mesa
Rated #13
7.0
Good 7.0
Based on 390 reviews
Details
Reviews
C$ 113

Cleanliness
5.0
Comfort
5.6
Location
5.8
Services
5.0
Staff
6.7
Overall 4.8 Okay
Based on 69 reviews
Cleanliness
5.0
Comfort
5.6
Location
5.8
Services
5.0
Staff
6.7
Cleanliness
5.2
Comfort
5.6
Location
5.4
Services
4.8
Staff
6.5
Cleanliness
4.8
Comfort
5.6
Location
6.2
Services
5.1
Staff
7.0
Cleanliness
5.0
Comfort
5.8
Location
5.0
Services
5.0
Staff
5.0
Cleanliness
5.0
Comfort
5.7
Location
5.8
Services
4.9
Staff
6.7
Cleanliness
5.0
Comfort
6.0
Location
6.5
Services
5.4
Staff
7.5

Mediocre 2.0
Pros: The pool
Cons: No trash can and not clean. Remote TV was not working. No extra clean towels. Called for extra towels and trash can never received it.
Poor 1.0
Pros: Nothing
Cons: The room was filthy. The pillows, bathroom towels, bathroom carpet were dirty. There were stains on the bedspread seen from underneath. Over all I would not put my worst enemy in this dump.
Good 7.0
Pros: It's was comfortable, had a nice kitchen
Poor 1.0
Pros: Nothing at all
Cons: The hotel
Excellent 10.0
Pros: It was fine
Cons: No TP
Okay 4.0
Cons: No microwaves in room no wifi either not worth the price
Excellent 10.0
Pros: For the price it was suprisingly comfortable and clean.
Cons: Nothing.
Poor 1.0
Pros: The rooms are big.
Cons: Its gross , smells super run down old TV. No towels looks like homeless people hanging outside..Dont go it's not worth 20 dollars..
Miles Motel - Mesa
Rated #14
4.8
Okay 4.8
Based on 69 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.2
Facilities
6.3
Location
6.6
Overall
6.3
Overall 4.9 Okay
Based on 205 reviews
Cleanliness
6.1
Comfort
6.2
Facilities
6.3
Location
6.6
Overall
6.3
Cleanliness
4.6
Comfort
4.0
Facilities
5.3
Location
5.3
Overall
5.0
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
4.5
Comfort
5.5
Facilities
5.5
Location
6.5
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.3
Facilities
7.3
Location
7.0
Overall
7.0

Mediocre 2.0
Pros: I was able to park in front of my room and it had a mini fridge....that's about as good as it got
Cons: We didn't like the old nasty carpet, the old dirty bathtub, the rough stiff bath towelsthe two hard pillows, the old (at least 15-years) furniture, and being charged a $12 "resort fee" for a pool/spa that was closed and wi-fi that was not operable
Good 6.0
Pros: The 2 room king suites are spacious that has am equipped kitchenette (dishes, fridge, microwave, coffee maker etc), living room space and room each with a TV, and a dining room. The patio has seating as well. We liked how spacious the room is.
Cons: The floor is dirty and when walking barefoot, your foot gets black. I am not sure that they mopped. The outdoor areas are dirty and have not been swept. The jacuzzi looked dirty and the jets did not work and it was not hot. No towels were available.
Okay 4.0
Pros: The staff was excellent
Cons: The rooms looked nothing like the pictures. The bathroom was small and underwhelming.
Poor 1.0
Pros: Absolutely nothing.
Cons: Update it for the price,plus hotel charges a RESORT FEE absurd. Bed and carpet too old equals Dust mites what a horrible night.
Poor 1.0
Pros: The golf cart
Cons: This location was closed when I arrived at 7:30 pm. It is old and decrepit.
Poor 1.0
Pros: The staff DID move us to a different room when we told them how bad the first room was. It seemed like they have to do that a lot.
Cons: 1st room had a bad odor, gross couch, hard bed, & rotten door frame 2nd room: Bathroom lock inoperative; 2 bulbs out; they forgot to restock towels; and safety was a concern the entire weekend
Poor 1.0
Pros: Nothing
Cons: It was overpriced, the bathroom was dirty the floors were sticky and it was just an old feeling/ looking in general. I wouldn’t stay here again.
Poor 1.0
Pros: This was not a 4-star hotel
Cons: There's no way this hotel is a four-star hotel more like a one star don't do it
Excellent 10.0
Pros: The clean!!! It was super clean!!!
Cons: Maybe the internet and tv company, we lost the signals every 10 minutes 🤷🏼‍♀️
Okay 5.0
Pros: Location to my business travel
Cons: This is a classic old golf resort. Nothing but old folks. In need of updating.
Mediocre 2.0
Pros: not much...super old, only had golf.
Cons: everything was very outdated and under repair
Excellent 9.0
Pros: The large suite we received.
Cons: The floors were laminated vinyl and when walking on it, it felt sticky but wasn’t.
Good 6.0
Pros: LocTion, size of room, and ease of checking in.
Cons: Very dated, shower did not work very well, gutters outside were very loud and did not divert water during the rain, very stuffy room.
Mediocre 3.0
Pros: Front desk clerk exceptionally pleasant.
Cons: Old, dated, run down. Door handle loose, no deadbolt. Bathroom like Motel 6. No electrical outlet near the bed.
Poor 1.0
Pros: Nothing
Cons: NOT 4 Star. Barely a motel. Very disappointing. Wasted $--
Excellent 8.0
Pros: Very clean good location the only problem the TV wasn't working. And I like the free breakfast included.
Cons: Everything was ok
Poor 1.0
Pros: Nothing. The rooms were sub-standard, the TV remotes did not work and the beds were as hard as a rock! We were very disappointed! We have stayed in 2 Star hotels that we in better shape than the Arizona Golf Resort!
Cons: There is no way the Arizona golf Resort is a 4 Star Hotel! The first room they put us in had no AC and the TV's did not work. The next room sprung a leak in the ceiling over the bathroom door. The final room was a trashy handicapped access room. BAD!
Mediocre 3.0
Cons: Not 4 star as advertised. Maybe 2 star.
Poor 1.0
Pros: The location was convenient for where I was going. That was the only good thing.
Cons: The smoke detector was going off when we checked in. My husband called the front desk and asked that the battery be changed. At 3:30 am the smoke detector started going off every 30 sec. Asked to speaker to a manager the next morning, still waiting.
Poor 1.0
Pros: Nothing
Cons: The staff was unprofessional. The room was dirty. The atmosphere was not welcoming. It was awful. I will never ever stay there again.
Okay 5.0
Cons: Only one pool worked and the Jacuzzis we're broken...
Okay 4.0
Pros: The front desk lady was nice
Cons: The room was not clean and the water in the shower was lukewarm at best. The fitness room was old and some of the equipment was not working and dangerous. There was a roach in the days room and the place on no way resembles the brochure
Mediocre 2.0
Pros: It was close to the venue I needed to attend the next day
Cons: Too much noise, constant noise at 3 am by upstairs people, followed by morning cleaning staff. Poor front desk servic Not enough towels, only one towel with two face towels were provided in room, I had to grab two more towels off the cleaning crew cart
Mediocre 2.0
Pros: The beautiful golf course, lovely setting with mature plants and flowers, the weather was gorgeous
Cons: The buildings are somewhat shabby. The floors were not carpeted, windows had no curtains only blinds, floors so dirty our soles of our feet were black, no hot water for about 20 minutes ergo cold shower, warm bath, then hot water, many other things. **
Poor 1.0
Pros: It had a big bed.
Cons: Everything else. It was old, worn out, stains on the carpets. Not clean, and overall very gross.
Excellent 10.0
Pros: Location and staff
Mediocre 2.0
Pros: Location was good. Jacuzzi close by was nice.
Cons: The tub was stained. The trim around the bathroom came off. All the chairs were ripped or torn. The door was jammed and we had to go back to the desk. The road was blocked multiple times by golfers to go to our room.
Okay 5.0
Pros: Room and bed size
Cons: Expected lush, but some.puddled water in our room from some leak, fountains not operating, no towels at pool,
Okay 5.0
Pros: Location - just a mile down the road from the exit
Cons: The bed was awful! My husband and I rotated sleeping on the couch. The bed felt like a boxspring. It was terrible! I had wake in the middle of the night because my hip was so sore and had to roll to the other side. Sleep was minimal on our trip due to thi
Okay 4.0
Pros: Location
Cons: Our Room was not even a 1 star
Excellent 10.0
Pros: Nice rooms, comfortable beds. Beds were small. Carpet was a little old. It was a pleasant stay for time in rooms. Cleaning staff very respectful and helpful.
Cons: No, we didn't get to enjoy the extras the hotel offered.
Mediocre 3.0
Pros: Location - near spring training games and relatively affordable.
Cons: The room was a very stark. Really felt like a bunker. I do not believe this is a 4 Star resort. One member of the desk staff was very rude to us on 2 different occasions. We wasted valuable vacation time to actually speak with the manager.
Excellent 8.0
Pros: Great pool area and the water was warm. Front desk called when our room was ready. Close to Mesa gateway airport. Quiet sleeping quarters. Very spacious casita
Cons: Golf course could use some upkeep, rooms could also use some updating. Vintage appliances from 70s, old woodwork, dated decor. Breakfast was not included with our room price and ordered off the menu and it was not very good.
Good 6.0
Pros: Location
Cons: Fitness room unacceptable. Machines did not work. At one time this was probably a great resort but it needs serious updating. Room assigned was not what was promised. The room package was overpriced for quality. No onsite manager. Front desk not helpful.
Good 7.0
Pros: comfortable bed and pleasant grounds
Cons: WOULD NOT ALLOW EARLY CHECK IN
Excellent 9.0
Pros: The location was perfect with many things to do nearby. A grocery store across the street was helpful. The room was very comfortable. The pool, hot tubs and grill area were great!
Cons: N/A
Okay 5.0
Pros: Clean but very old. Not a 4 star by any means.
Cons: Old carpet and old furniture. Not a four star hotel.
Okay 4.0
Pros: Location to the airport. Nice kitchen area in the room.
Cons: It was extremely dated. The TV, blinds and clock were broken. It's what I would have expected for a 2 star hotel.
Okay 5.0
Pros: The king size bed That was it
Cons: This facility is certainly wasn't a four-star hotel, or three star, maybe a two star. Our room had a musty smell, the carpeting was atrocious,and the furniture needed replacement. Maybe the rooms near the main desk were in better shape Disappointing!
Good 6.0
Pros: Good price for a 3 Star hotel
Cons: Pillows were very hard, wood floors needed a couple throw rugs, bathroom sink was clogged, and there weren't any paper towels or cloths in the kitchen. Several light bulbs were burned out. When we arrived the porch light was out.
Good 6.0
Pros: Location was great
Cons: Tired and old. Definitely not 4 star. Room was small and need updating Small room with full size refrigerator jutting out in room
Good 7.0
Pros: Good location.
Cons: The entire property is so dated. The furniture is worn to the point the wood is curved from wear. Everything is dated, rooms, lobby. But everything was extremely clean. I literally thought the room has to have been furnished from 25 years ago.
Mediocre 3.0
Pros: Heather was amazing! She made us feel welcome & made sure we had the size room we purchased. The staff was very pleasant & kind as well. The new laminate flooring & couch were gorgeous. They did all they could do in the situation. Recommend owners invest.
Cons: NOT A 4 STAR HOTEL. The fixtures were old. Several electrical outlets were non-functional, we had no water pressure in the shower. Consequently, we had to cloth bathe at the kitchen sink. Very sad. Old french fries on the couch/intimate gel cap by the bed
Mediocre 3.0
Pros: The room was clean but sparse. The TV didn't work, but maintenance showed up quickly to fix it
Cons: This hotel did not meet my expectations as represented on their website. I arrived at 7pm, and the restaurant was closed. There was no shuttle to the airport. This hotel also rents units on a monthly basis.
Excellent 9.0
Pros: Quite, beautiful scenery, food was great and the employees were great.
Cons: Could not shut closet door.
Excellent 10.0
Pros: Access to everything I needed!
Cons: The rooms were old, but clean. I wouldnt actually classify it as 4 Star, but it was well worth the stay. The staff was extremely friendly!
Good 7.0
Pros: NOT a 4 star hotel. Its a nice 3 star.
Cons: AC not cold enough.
Good 7.0
Pros: I had to change room at midnight 12:30 . The new room looked good. But old room 214 sucks.the staff was generous enough to offer breakfast free coupons. I don't feel it deserves four star.
Cons: First we were given room 214. With in 1 hr of staying there we were all (four of us) feeling throat problems. I felt smell like horse den. I called front desk around 6:00pm . I went out for dinner to friends place and came back around 12:30 in midnight.
Good 7.0
Pros: I would not consider the hotel a 4 star rating
Excellent 10.0
Pros: On site golf course
Cons: The resort is older but very nice. Not your typical 4 star resort.
Mediocre 2.8
Cons: The 1st we was given was dirty, needed updated. We asked for a second room, it was also dirty & needed updated. The 3rd room was dirty, needed updated & the beds were not made. We asked to cancel & they agreed. We would not stay in any of these rooms even if they were free.
Mediocre 2.0
Pros: Nothing
Cons: The service The Customer Service The Reservation Desk
Excellent 8.0
Pros: The room was big and very clean. The kitchenette was a nice amenity, too. The bathroom area was very functional with the shower/toilet in a separate room from the sink and very long counter (loved the counter space!). Although standard in most hotels, having a functioning iron and board that didn't leave a stain on my shirts was a life saver.
Cons: I am a big coffee drinker. I would've like to see a little more than maxwell house coffee filters for the old style coffee pot. I tried it once and couldn't do it twice. Ended up going out for coffee.
Good 7.7
Cons: Strange parking situation but not bad
Mediocre 3.7
Cons: No continental breakfast as promised Hot tub was closed due to repairs the other one was packed so wasn't able to use it.
Excellent 9.1
Pros: Course is fun to play. The staff was friendly and went out of their way to please. Prime rib was excellent and the restaurant staff was very efficient and nice. The resort was built in 1960, so things are a little dated, but they are working on upgrades all the time. The kitchenette is a great option for the people who don't like to eat out every night! P.S. Don't eat the oranges on the trees they are an ornamental variety and YUCK!!!
Okay 5.3
Pros: My room was next to the pool, the rooms were a good size, staff was amazing, was given late checkout until 1:30 for no charge, the golf terraine is gorgeous, there were other families there on Saturday which made it nice for my daughter to play, pool was very clean, there are 2 pools, the smaller pool is nicer, pool is open late, hot tubs are large, store across the street, lots of restaurants around, no bedbugs.
Cons: Hot tub wasn't working by large pool, furniture in room is from 1967 and smells accordingly, rooms feel like a mix between a skanky motel and retirement home, the whole place feels like a retirement home, I went to the restaurant and it was gross, waitress was very rude to me and I left, rooms don't feel very secure, some really shady looking guests, towels are nasty, purchased Lysol wipes and wiped down my ENTIRE room after I was told my room was non refundable, it was filthy, including the toilet, bed very uncomfortable, there was blood on my sheets.
Good 6.6
Cons: No continental breakfast as promised
Mediocre 3.6
Pros: Location close to venues and restaurants
Cons: Staff asked for us to write a good review if we enjoyed everything. It's their job to make me want to write a good review. After many years on customer service I found it very tacky that managment asked me to write a good review
Excellent 9.6
Pros: Everyone was very friendly, accommodating, everyone from housekeeping to front desk, maintenance, wait staff at the restaurant
Cons: The restaurant has a tent menu on the tables, I asked Suna, one of the waitstaff to order a couple of the small plates to go so I could eat them in my hotel room. She said no, the small plates are for golf members only, I also explained that I am staying at the hotel, she said no, but they have a buffet they are setting up and it would be ready at noon. I never went back for food. If I can't order what I want for food, I won't give you my business.
Arizona Golf Resort & Conference Center - Mesa
Rated #15
4.9
Okay 4.9
Based on 205 reviews
Details
Reviews
C$ 991

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