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Phoenix hotels near Phoenix Civic Plaza
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Best Phoenix hotels near Phoenix Civic Plaza
Residence Inn Phoenix Downtown welcomes you with impressive amenities and a convenient hotel location near popular attractions including Chase Field and Comerica Theatre. Before exploring the downtown district, get a great night's sleep on our luxury bedding, then recharge with our delicious complimentary breakfast. Our hotel suites also offer fully equipped kitchens, perfect for preparing your favorite meals whenever hunger strikes. After fueling up, take care of your work commitments using our complimentary Wi-Fi and ergonomic workstations, or head over to our fitness center to squeeze in a workout, followed by a swim in the indoor pool. Hosting an event in downtown Phoenix? Reserve one of our six contemporary venues with audiovisual equipment and high-speed Wi-Fi; our on-site planning and catering team is ready to manage every detail. Whether you're in town to sightsee or to conduct business near our hotel, we're looking forward to making you feel at home at Residence Inn Phoenix Downtown.
Overall 8.7 Excellent
Based on 203 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!
Excellent
10.0
Pros: All the staff were very extremely warm and friendly.
Cons: There was no oven to bake in.
Delight in the best of business and pleasure with a stay at Courtyard Phoenix Downtown. Easily visit Cityscape, Chase Field, ASU and other nearby attractions. Stay on top of business with a quick walk to the convention district and a short commute to Phoenix Sky Harbor Airport from the hotel. Find everything you need for your stay in Phoenix under one roof with our contemporary common spaces, 24-hour fitness center and indoor heated pool. Kick off your day in downtown with coffee and breakfast at The Bistro, and unwind in the evening with cocktails at Little Rituals, our downtown Phoenix hotel bar, located on the hotel's 4th floor. Need a space to host a meeting in downtown Phoenix? Partner with hotel staff to plan your event in our 7,000 square feet of versatile meeting space. Retire for the evening in our custom-designed hotel rooms with plush furnishings and free internet. No matter the reason for your stay, make Courtyard Phoenix Downtown your home base in the heart of downtown Phoenix, Arizona.
Overall 8.7 Excellent
Based on 183 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.1
Pros: I like the location right in the heart of downtown Phoenix.
Cons: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33. Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!
Excellent
8.0
Pros: It was close to the venue we cisited
Cons: The parking situation.
Okay
4.2
Pros: The hotel is presented beautifully.
Cons: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back
Kimpton Hotel Palomar Phoenix is an urban retreat that strikes the balance between the energy of its city setting and Arizona's laid-back lifestyle. Located at CityScape, downtown Phoenix’s shopping, dining and entertainment hub, you’re just steps away from Phoenix Footprint Center, Chase Field, Phoenix Convention Center, Phoenix Symphony, fantastic restaurants and much more. The boutique hotel offers 242 spacious guest rooms and suites, all with modern interior touches, views of the surrounding city and mountains, and combines contemporary design with an "Art in Motion" theme embracing the undercurrent of artistic energy. Amenities include approximately 10,000 square feet of multi-use space, the adjacent Blue Hound Kitchen & Cocktails showcases a menu of new American cuisine and a blazing cocktail program that raises the bar for drink culture in the city's urban core, while the hotel's third-floor outdoor pool terrace and adjacent LUSTRE Rooftop Bar provide a scenic venue for gathering.
Overall 8.6 Excellent
Based on 439 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night.
Cons: None
Good
7.1
Pros: Room was clean and comfortable. Staff was friendly, courteous and professional. Only guests can enter the guest room floors.
Cons: Our room's thermostat was not working right. Our room at the lowest temperature was freezing but at any higher temperature our room would be way too hot. There was no door on the shower which caused water from the shower to get on the bathroom floor, making it slick and a fall hazard. Our bed had no sheet, just the comforter and a small throw blanket. We had to request a sheet and add it to the bed ourselves. We had a very difficult time getting comfortable enough to sleep.
Excellent
10.0
Pros: I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :)
Cons: I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor. The mattress was a little hard, and the pillows were a little flat.
Excellent
8.0
Pros: Cleanliness
Cons: Room service took forever to show up...2hrs later
Excellent
8.2
Pros: Nice place
Cons: No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.
Excellent
9.4
Pros: I loved that I could use the EoS gym! The restaurant was fantastic and all the Staff were absolutely wonderful.
Cons: The pillows and bedding was too soft...no neck or back support in the bedding. Other than that, a wonderful stay...I would stay there again next time in Phoenix
Excellent
10.0
Pros: Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well.
Cons: While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
9.1
Pros: Love the wine happy hour
Cons: The bed was only so-so. Mattress seemed old
Located in the heart of downtown Phoenix, AZ, the Westin Phoenix Downtown is walking distance from some of the city’s most compelling attractions. Our hotel is across from the Light Rail Stop and near Phoenix Convention Center, Chase Field and Footprint Center. Connect and collaborate as a business traveler thanks to productive meeting and event spaces enhanced by expert planners and custom catering. Families and friend groups can fuel their Central Phoenix experience with fresh, farm-to-table cuisine at Jacy and Dakota. After a full day, recharge with a soothing in-room massage, refreshing swim at Lapis Terrace Pool or Peloton bike at WestinWORKOUT Fitness Studio. Panoramic views meet modern interiors in our spacious, pet-friendly hotel rooms and suites featuring floor-to-ceiling windows, deluxe amenities, thoughtful essentials and signature Westin Heavenly beds. Fulfill your needs at our downtown Phoenix hotel.
Overall 8.6 Excellent
Based on 408 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
9.1
Good
6.0
Mixed emotions here. The room was great! Spacious, clean, comfortable. The staff was very good, especially front desk. They were friendly and seemed eager to ensure I had an enjoyable stay. My one issue (and the reason for less than stellar scores in some areas) is the restaurant facility. Taking into consideration that the pandemic finds most places short staffed (which they were), the entire food operation is massively screwed up. First, the menus. There are THREE: dine in, carry out, AND room service (though as far as I could tell, they actually don't have room service right now, which isn't surprising, or a big deal.). But to make things even stranger, the room service and carry out menus are different. Don't understand this. Both menus are quite limited to begin with...why have TWO? To add another level of weirdness, you can't call in a carry out order...you have to go down to the restaurant to place your order in person. And then you have to order at the bar, which took forever on a Saturday night (short staffed, date night, etc.) When I finally placed my order, the harried server said I needed to wait close by so they could easily find me when my order was ready. Which meant I couldn't sit down anywhere in the lounge area because of the crowd, and was forced to stand around near the bar counter. Then it took 25 minutes for my Caesar salad with shrimp to come out. After I finally got back to my room and opened the container, I discovered that the salad had no dressing on it whatsoever. My only "special request" was for them to leave off the anchovies...Someone in the Westin's management needs to figure this out!
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
9.1
Pros: The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Mediocre
2.0
Cons: Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
Excellent
10.0
Pros: Large well appointed room. Great bed!
Cons: Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
Excellent
10.0
Pros: Everything
Cons: N/a
Excellent
8.0
Pros: Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons: Parking was $28 per car per night. We parked across the street for $14 per night.
Plan your getaway to Sheraton Phoenix Downtown, a contemporary destination situated in the heart of Phoenix. The largest hotel in Arizona's capital city, we provide guests with thoughtful amenities, modern lodging and a first-rate location near the Phoenix Convention Center. In addition, Footprint Center, Arizona State University, the Mayo Clinic, baseball's Spring Training and Arizona Mills Mall are all nearby. After a busy day in Phoenix, return to your hotel room or suite and recline on luxurious Sheraton bedding. Visit Breeze Bar, on our hotel's pool terrace, to soak in the sunshine and the striking views of downtown. As one of Phoenix, Arizona's premier convention hotels, we provide 110,000 square feet of versatile space, as well as on-site planning and catering. All venues are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business event. Visit us at Sheraton Phoenix Downtown for an unforgettable stay in Arizona.
Overall 8.6 Excellent
Based on 157 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Okay
4.8
Excellent
9.7
Excellent
8.8
Excellent
10.0
Pros: Customer service was great!
Excellent
10.0
Good
7.7
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Location, Clean Rooms, Excellent Beds, Good Internet.
Cons: Homeless Begging right outside front doors.
Good
6.3
Cons: Staff were not friendly .... injured myself while there and would not allow me temporary use of a wheelchair. Nothing in the vicinity of the hotel really.
Excellent
10.0
Pros: Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.
Excellent
10.0
Pros: Friendly staff. Clean rooms comfortable bed . Easy walk to downtown events
Cons: Confusing parking structure . Foggy windows .
Excellent
10.0
Pros: It was a great experience from the front desk to the easy check out.
Cons: Not really a factor if you're not a weekender but parking is truly disproportionate to the amount of rooms in the hotel. You will find that out the hard way if you find yourself staying on a Saturday night.
Excellent
9.3
Pros: walking distance to anything downtown; very clean; friendly staff; excellent bed
Cons: no free wi-fi???? $17 parking????
Excellent
10.0
Pros: Easy check in and out. Very clean room and comfortable bed. Pillows are also amazingly comfortable!!
Okay
4.0
Pros: Semi clean room
Cons: Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time
Okay
4.8
Pros: The room was clean and comfortable
Cons: It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event: we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Overall 8.5 Excellent
Based on 765 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Great historic building that fit in right in the center of downtown. As it is a historic property, the lobby was marvelously refurbished with its marble surroundings. Rooms were extremely clean and comfortable and the style is wonderful. Close to everything in downtown including the light rail, bars/restaurants, sports arenas, and nightlife.
Cons: As it is a historic property only valet parking available which may inconvenience some but wasn't a deterrent for me. Room service limited to a few hours daily.
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Market & Bar, and a commitment to creativity and quality that redefines expectations.
Overall 8.5 Excellent
Based on 580 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: The breakfast was amazing- the beds and pillows are perfect-
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great room, staff, and style. Also, the beds were amazingly comfortable.
Cons: The in room tablet doesn't list all their options well or other info. Feel like it needs a redo.
Okay
4.0
Pros: Decoration
Cons: Guests on all sides were extremely loud. Whether it was TV, talking, moving furniture, etc. The check in time was unreasonably long. We were locked out of our room. Room service/the restaurant never answered the phone.
Excellent
9.7
Pros: Normally I dread the term "boutique," which usually signals small, cramped spaces with questionable decor. This was not the case with FoundRe. The rooms were spacious and very stylishly appointed, with wonderful design aesthetic. The staff were courteous and helpful and the adjoining restaurant was excellent as well.
Cons: The only slight downside was the fairly spartan "fitness room" which was a handful of cardio machines and a basic set of dumbells.
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Overall 8.5 Excellent
Based on 406 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Okay
5.4
Excellent
10.0
Pros: Location, location, location Free parking Free full breakfast Friendly staff
Cons: N/A
Excellent
9.1
Pros: Had tickets to diamondbacks game. Close place stay.
Cons: Breakfast was okay. Didn't care for turkey sausage.
Okay
4.6
Cons: The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.
Excellent
8.0
Pros: staff friendly location
Cons: shuttle service started at 7AM. - doesn't help for earlier flights bathroom had lots of wear and tear; especially tub/shower requested extra supplies via Kayak but didn't receive them upon check in.
Make Renaissance Phoenix Downtown Hotel your chic hub in the heart of Central Phoenix. Offering 4-star services and urban decor, our hotel boasts an ideal location near an incredible array of downtown attractions, including the Phoenix Convention Center, Chase Field, Footprint Center Arena and the Phoenix Art Museum. If visiting Phoenix for business, host your next inspiring event in our sophisticated event space with over 51,000 square feet. When finished with work for the day, refresh your energy with a workout in Thrive Fitness Center, or treat yourself to tasty Southwestern cuisine at Dust Cutter, our cowboy-inspired restaurant. Unpack your bags in thoughtfully-appointed hotel rooms with modern sophistication and second-home comfort. Enjoy pillowtop bedding, designer bathrooms and high-speed Wi-Fi access. Or upgrade to a hotel suite for deluxe amenities and exclusive Club Lounge access. Renaissance Phoenix Downtown Hotel wants to make your stay in Central Phoenix flawless.
Overall 8.5 Excellent
Based on 405 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Yes concierge level very nice.
Cons: Nothing all was excellent
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.6
Pros: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.
Cons: The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
Excellent
8.2
Pros: Staff very friendly and helpful.
Cons: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Excellent
9.7
Pros: Friendly staff, clean rooms, quality amenities. Would return again.
Cons: A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.
Excellent
10.0
Pros: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Excellent
8.5
Pros: Friendly staff and good location.
Cons: Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.
Excellent
10.0
Pros: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.
Cons: Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
Okay
4.0
Pros: Great check in staff and very nice room.
Cons: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Excellent
10.0
Pros: Everything like it should be pleasure to stay there
Located in the epicenter of downtown Phoenix, Hyatt Regency Phoenix is walking distance to businesses, offices and government buildings; 60 steps to the Phoenix Convention Center, and 3 blocks from Chase Field, Talking Stick Resort Arena and several other sport, theater, and music/entertainment venues. Hotel is newly renovated and offers modern southwest design and two new dining options-Barrel and Bushel restaurant and B&B Market. Hotel welcomes travelers to our rooftop restaurant.
Overall 8.4 Excellent
Based on 623 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: Nothing
Cons: Everything.
Excellent
10.0
Excellent
8.0
Cons: A bit pricey
Excellent
8.8
Good
7.7
Excellent
9.1
Pros: The view, the rate, the employees
Cons: The carpet, the old Apple phone radio
Excellent
8.2
Excellent
10.0
Excellent
8.8
Excellent
8.0
Poor
1.9
I would not recommend this hotel. We had to change rooms three times because the bed linens were dirty. The bathroom was old and towels had stains. This will be the last time I book a stay at a Hyatt.
Excellent
8.5
Pros: If you're attending a function at the convention center, this is the perfect hotel.
Cons: I wish that there was a small store for incedentals.
Good
7.1
Pros: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.
Cons: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.
Excellent
8.0
Pros: Typical nice Hyatt hotel.
Cons: Fix the hot water!
Excellent
8.2
Pros: Walking Distance to Chase Field.
Cons: Room had a vague smell of cigarette smoke.
Excellent
10.0
Pros: Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Good
7.7
Cons: The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.
Excellent
8.0
Pros: The staff was friendly and I liked the amenities in the hotel.
Cons: The bathroom was really small.
Excellent
9.3
Pros: Staff was friendly and helpful.
Good
7.1
Pros: I do appreciate the employees and the easy access to many other attractions. That was nice
Cons: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Excellent
10.0
Pros: Staff was amazing!
Good
7.1
Pros: Staff. Food. Location.
Cons: Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.
Excellent
8.3
Pros: Great location for what we needed. I really liked the Fitness Center. Plenty of cardio machines. Nice touch having the cold, wet towels available.
Cons: Water temperature was terrible in the room. Either too cold or too hot. When I turned on the hot water at the sink to wash my face it got very hot and no amount of cold water would cool it down for quite a while. The shower had to be turned all the way hot to get a warm shower. There wasn't a shower towel mat for the floor the first day we were there.
Okay
4.8
Pros: Very close to Talking Stick Resort Arena and Chase Field.
Cons: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
Only a 15 minute drive to the Phoenix Sky Harbor International Airport. Our hotel offers convenient access to many popular attractions, including Arizona Mills Mall, Tempe Premium Outlet, Tempe Sports Complex, and Pickle Ball Kingdom. If business is your purpose, we are close to some of the largest Phoenix corporations including, Honeywell, Intel and General Motors. Unwind in our charming accommodations, complete with amenities such as complimentary Wi-Fi, Coffee Makers, and Mini Refrigerators. Conquer your hunger at our full service restaurant, which features your favorite American dishes paired with some of the best local brews. Chill out with family and enjoy the sun in our refreshing outdoor pool. Host your upcoming corporate gathering or social soirée in one of our nine elegantly designed conference rooms, boasting over 10,000 sq. ft. of meeting space. Whatever the reason for your travels, Four Points by Sheraton Phoenix South Mountain will provide the atmosphere and amenities you deserve and desire.
Overall 7.2 Good
Based on 785 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Okay
5.6
Pros: Modern
Cons: No hot Water and charged extra 25 dollars don't know why
Excellent
8.0
Excellent
10.0
Pros: No complaints
Cons: The only negative remark I have is they need light on there parking lot. They also need to pave the dirt road.
Excellent
9.1
Pros: The staff was very helpful and accommodating. I mean everyone I dealt with. The evening front desk clerk (big Guy-dark hair) was also particularly helpful and charming in a shy way. will definitely be back.
Cons: the room bathroom could use a little updating
Excellent
9.4
Pros: Though I was only there for a brief period of time, I found the staff very friendly and accommodating. The room was nice, clean, and very comfortable.
Cons: This hotel met all my expectations.
Good
6.2
Pros: Staff is OK. Restaurant is reasonable priced w reasonable food and good staff
Cons: At first they put me in a room that had a fan that made horrible noise. I went and asked for a different room, which I then got. The new room was better, but both of the rooms smelled of mildew, having a 'dirty sock' smell. This really bothered and basically affected my whole visit. I talked with some of my other business compatriots who stayed at a different 4-Point up in Tempe, and they had the same problem.
Excellent
9.7
Pros: Super Comfortable beds !
Cons: Everything was excellent
Okay
5.7
Cons: The bath room was way to small
Excellent
9.7
Pros: The bed was comfortable and quality of the room compared to the great price.
Cons: I can smell smoke in the hallway from guests that were smoking in their rooms.
Excellent
10.0
Pros: Staff was awesome all around. I felt very comfortable there
Cons: Drunk guy passed out in stairwell in morning who I had to step over on my way to my class on my last morning. There were guys Erving loud motorcycles in parking lot at 2am
Excellent
10.0
Pros: The location location with excellent easy to get in and out convenient with a lot of amenities within the area
Good
7.7
Pros: Facilities were very clean and updated recently. Pleasant staff.
Cons: I accidentally left a travel bag in my room when checking out. This oversight was not discovered until I arrived home 130 miles away several hours later. Two problems: 1) their phone answering system was stuck in a loop, constantly repeating available options without connecting me with mgr on duty. I eventually connected with Reservations Clerk Christine who tried to be very helpful and took my information to file a report. 2) when I followed up with the mgr on duty 24hrs later, he inquired with Houskeeping and called me back saying nothing was found but he would keep an open file in case it was found. I have heard nothing since. Since I went directly home upon checking out of the hotel, there is no question of where I left the bag. This was very disappointing.
Okay
4.0
Beds weren't clean
Excellent
10.0
Pros: THE STAFF WAS HELPFUL AND ATTENTIVE, THE ROOM WAS GREAT AND SUPER CLEAN, VERY NICE HOTEL AND COMFY BEDS.
A stay at Hotel San Carlos - Downtown Convention Center places you in the heart of Phoenix, within a 10-minute walk of Phoenix Convention Center and Footprint Center. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has facilities measuring 1300 square feet (121 square meters), including conference space.
Overall 6.6 Good
Based on 29 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Solo travellers
Excellent
8.2
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Pros: Have stayed there many times, will return.
Cons: Be careful: do not get an adjoining room.
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.2
Good
7.7
Excellent
8.0
Okay
4.0
Mediocre
3.1
Cons: I don't expect much when it comes to amenities, but the bathroom didn't even have soap. Like, so I could wash my hands. Both elevators were broken the entire time too
Mediocre
2.0
Cons: The front desk lady was extremely rude to start. Absolutely zero parking although the add indicated parking is available. We had to PAY for parking and walk 5 blocks in the 110 heat. No breakfast. The bathroom door had no lock. And, the kicker is this morning I have little bites all over me!
Excellent
9.3
Pros: The location couldn't have been better for downtown. The staff was very friendly and helpful. I had a very nice stay.
Cons: The bed was a little hard.
Good
6.8
Pros: great location, friendly staff
Cons: Bathroom
Okay
5.1
Pros: I didn't die.
Cons: The staff
Okay
4.8
Pros: The staff was very friendly and pleasant.
Cons: The rooms were old and small. Yes, old building, charm, history, cool, but in the heart of downtown Phoenix in this modern age, you can update your buildings to keep the old charm and still allow for the enjoyment of modern conveniences. A hotel is a customer service oriented business and the building itself is crucial to the customers experience. Our room was very small but ok, could be livable with the right amenities. Very few outlets so tough to charge up computers and phones. None in the Bathroom! None! So I had to blow my hair dry in the other room. The bathroom had a huge sink but zero counter space. So what was the counter put my toothpaste, make up, hairbrushes and such on while i got ready? A toilet seat. Yup. No counter in the bathroom. It had the charm of an old place with the type of tile but so much of the tile was chipped and the paint peeling away from the walls it just felt old and dirty and run down. The drain in the shower didn't work well and I was standing in several inches of water while I showered. No room to room AC so you were at the mercy of how cool the people at the hotel wanted to keep the place. In AZ its 100+ all the time. I bet our room at night was 77 degrees or more. We were sweating and it made sleeping tough. We probably will opt for a more modern place just for the AC and clean feel next time and be willing to pay a higher price for it.
Excellent
9.1
Pros: Location would be great for business travel. Great historical hotel with interesting Hollywood history. Very family friendly roof top pool & sun deck.
Cons: Downtown Phoenix doesn't have much to offer for family fun. The bar directly below the hotel is rather loud until the wee hours.
Okay
4.8
Pros: The location and the beds are comfortable.
Cons: I last stayed at the San Carlos about seven years ago. My how things change. I remember the hotel having character, being older and all, but now that has slipped from "character" to "run down." Everything looked slightly dingey. The walls are much thinner than I remember so everything was audible. The second floor is now the Luke Air Force Base floor, which is fine, but it looks like the decorations belong in a third-grade classroom on Luke base housing. For the amount of money that we paid there should be more amenities. Instead it looks like they are going for minimum service with maximum profit. The hotel needs a serious overhaul.
Excellent
8.2
Pros: The history of the hotel was pretty cool.
Cons: The room was very small in comparison to newer hotels.
Okay
4.8
Pros: Location & price.
Cons: I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.
Excellent
9.4
Okay
4.0
Pros: I don't normally write reviews but this place forced me to write this. The water is the shower actually burned me! The temperature changes so rapidly and without warning whenever another Hotel guest flushes the toilet. Seriously. I will never stay here again. Hope ya'll have a great day!
Good
6.2
Pros: It was fine. Cool to see some of the history, but it’s like they forgot to evolve it to the 21st century. The shower only pumped hot water every 30 seconds, and even then it was scalding before it reverted to luke warm. It was mostly clean, but not spotless. The rooms were fine, but tiny and a weird layout. Was tough to maneuver luggage around. Nice pool. No hot tub. No bar or room service. People were very friendly.
Excellent
9.1
Pros: The hotel was convenient to my meeting venue, was reasonably priced and provided all the basic services I needed. The staff was helpful.
Cons: Only 2 concerns: 1) Kayak, the agency I booked through should have included the "historic", $5/day" charge in their quote for the room; and 2) the bathroom was very small - which was not a problem for me but would have been a problem for a large person.
Excellent
9.1
Pros: Not a high end hotel but very quaint. Staff were very nice and the place was very clean. I will be returning!
Okay
5.4
Pros: Breakfast? What breakfast? Location was good, that was about it.
Cons: Room was last renovated in 1945 or so.
Excellent
8.5
Pros: Friendly staff, great pool, very well kept hotel.
Cons: Please fix the ice machines that were broken on each floor. And a second working elevator would be great, the past two years I have stayed there only one worked.
Okay
4.2
Pros: The pool deck was gorgeous and the staff was nice. The location was okay but still a little sketchy.
Cons: You can hear everything. Every sneeze or soft whisper from other rooms. The windows let every street noise in.
Mediocre
2.8
Pros: Location
Cons: The room was clean, but the electrical was scary. Best was hard and saggy in the middle. I amenities in lobby. Not historic just old and neglected.
Excellent
8.5
Pros: The Hotel San Carlos is a fascinating gem out of the 1920s. Great for the history buff, someone willing to try something unique for a lifetime memory. The staff was considerate, always helpful, and very friendly. I had no complaints. Would stay there again. (Plus, the bath towels have to be the largest ever made...the size of beach towels!)
Cons: Thankful there were lots of close restaurants. The Vietnamese restaurant was outstanding. Realize that costs and parameters limit what can be done for historic landmarks, but carpeting needs updating, wall art (movie star pictures, etc.) could be updated. And...would be great to receive a handout of all the special floor 'tourist points' or history. Ended up going floor to floor to read everything and see everything.
With a stay at E-Z 8 Motel Phoenix Airporter, you'll be centrally located in Phoenix, within a 10-minute drive of Phoenix Convention Center and Footprint Center. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 6.3 Good
Based on 2,352 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: I liked having a safe place to rest.
Cons: More vegan options.
Good
6.2
Pros: Bathroom was clean.
Excellent
8.0
Okay
5.4
Mediocre
3.7
Okay
4.5
Good
6.0
Excellent
8.0
Okay
5.7
Excellent
8.0
Pros: Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
Mediocre
3.1
Pros: The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise! The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night. I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice!
Cons: The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside. The most staff seemed overworked and underpaid. The rest seemed lazy. And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
Okay
4.0
Pros: Price Close to the airport
Cons: Almost all of the surfaces were sticky! Stains on the pillow cover. Noise of the adjacent highway! Noise of the 18 wheelers that park there. Homeless people around there.
Okay
4.0
Pros: It's close to where I'm going
Cons: The location is creepy
Good
6.0
Pros: Location
Mediocre
3.4
Pros: It was cheap and staff were friendly.
Cons: There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
Mediocre
2.0
Pros: Nothing
Cons: First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
Mediocre
2.0
Pros: nothing
Cons: dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
Good
6.0
Pros: Very friendly staff and security.
Cons: Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
Mediocre
2.0
Cons: The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
Mediocre
2.2
Pros: Closeness to the airport.
Cons: Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
Mediocre
2.0
Cons: Expedia either screwed up booking or they overbooked and we got screwed. Booked a room 3 months in advance and they were not helpful at all
Okay
4.3
Pros: I liked that I had a bed for the night.
Cons: I didnt like the fact that it appeared that the motel was used as a discreet place for truckers to meet prostitutes and that I felt like I was going to be robbed at any second.
Mediocre
2.0
Pros: Nothing!at all!!!!!
Cons: Everything should have been better not to mention I paid cash the and they still charged my card and haven't refund me yet
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