Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0
Pros: POOR customer service and response time to calls
Cons: We had a problem because my husband was exposed and contracted Corvid the whole experience was handled as poorly as posible and lewft us with a huge bill when we informed them immediately. We won't be using Enterprise ever again
review from
-
10.0
Pros: Very nice, professional and friendly!
Cons: Honestly, nothing it was geat!
review from
-
4.8
Pros: I got the last car available and the interior had a strong smell of gas for the entire duration of the trip. I had to drive with the windows rolled down and no one from Enterprise answered the phone while trying to connect with them and ask if I could exchange the car during the trip from Portland to Bar Harbor.
Cons: A real person answering the phone and/or calling me back.
review from
-
5.6
Pros: The staff I saw were nice. THere was no one there when I left with the car, and there was a problem. There was something wrong with the driver's side door, and there was no one to talk with about it. I just left because it was late and I was tired.
Cons: For $100 per day, give me a car that is perfect. That was way too expensive for a car with a door that sounded like it would break off every time I opened it.
review from
-
10.0
Cons: Easy check in, great car in great condition, easy and quick return. Super happy with the experience. Thanks!
review from
-
10.0
Pros: Easy pickup and friendly staff. Easy drop-off in Waterville
review from
-
10.0
Pros: Fast
Cons: Nothing
review from
-
9.6
Pros: The staff were great, there was no pressure to upgrade.
Cons: The car smelled as though someone had smoked in it and spray was used to cover it up.
review from
-
10.0
Pros: Super nice staff! Easiest quickest car rental pick up and drop off of our lives!!
Cons: Nothing--it was PERFECTION
review from
-
8.4
Pros: Drop-off was quick and easy
Cons: The agent who handled our pick-up was polite, friendly and efficient - no complaints. However, as with all car rentals, the check-in lines moved slowly - very aggravating, You would think that a lot of the paper work could be completed online, prior to arrival at the desk - or have self serve kiosks
review from
-
8.0
Cons: I would have like to complete the transaction at drop off instead of waiting for the pick up Enterprise to contact me. Also I would have liked to get a receipt that I had dropped the car off. I received nothing.
review from
-
8.4
Cons: Drop off was difficult in that it was not easy to find the location, which turned out to be on the 9th floor of a parking garage.
review from
-
10.0
Pros: Very nice, professional and friendly!
Cons: Honestly, nothing it was geat!
review from
-
10.0
Cons: Easy check in, great car in great condition, easy and quick return. Super happy with the experience. Thanks!
review from
-
10.0
Pros: Easy pickup and friendly staff. Easy drop-off in Waterville
review from
-
10.0
Pros: Fast
Cons: Nothing
review from
-
9.6
Pros: The staff were great, there was no pressure to upgrade.
Cons: The car smelled as though someone had smoked in it and spray was used to cover it up.
review from
-
10.0
Pros: Super nice staff! Easiest quickest car rental pick up and drop off of our lives!!
Cons: Nothing--it was PERFECTION
review from
-
8.4
Pros: Drop-off was quick and easy
Cons: The agent who handled our pick-up was polite, friendly and efficient - no complaints. However, as with all car rentals, the check-in lines moved slowly - very aggravating, You would think that a lot of the paper work could be completed online, prior to arrival at the desk - or have self serve kiosks
review from
-
8.0
Cons: I would have like to complete the transaction at drop off instead of waiting for the pick up Enterprise to contact me. Also I would have liked to get a receipt that I had dropped the car off. I received nothing.
review from
-
8.4
Cons: Drop off was difficult in that it was not easy to find the location, which turned out to be on the 9th floor of a parking garage.
review from
-
2.0
Pros: POOR customer service and response time to calls
Cons: We had a problem because my husband was exposed and contracted Corvid the whole experience was handled as poorly as posible and lewft us with a huge bill when we informed them immediately. We won't be using Enterprise ever again
review from
-
4.8
Pros: I got the last car available and the interior had a strong smell of gas for the entire duration of the trip. I had to drive with the windows rolled down and no one from Enterprise answered the phone while trying to connect with them and ask if I could exchange the car during the trip from Portland to Bar Harbor.
Cons: A real person answering the phone and/or calling me back.
review from
-
5.6
Pros: The staff I saw were nice. THere was no one there when I left with the car, and there was a problem. There was something wrong with the driver's side door, and there was no one to talk with about it. I just left because it was late and I was tired.
Cons: For $100 per day, give me a car that is perfect. That was way too expensive for a car with a door that sounded like it would break off every time I opened it.
review from
