Puerto de la Cruz Hotels near Playa del Castillo San Felipe

Pros: We stayed in this hotel for 6 nights (from 13th to 19th June 2019) and we had a halfboard. Everything was excellent, food was very delicious (especially the Canarian one). Stuff at the reception was very welcoming, the waiters was always at out service and the cleaning lady kept our room clean and tidy. TRH Taoro Garden provides excellent value for money and we recommend it!

Pros: The hotel is a bit tricky to get to, but that just made it feel more exclusive and isolated. There didn’t seem to be that many people during our stay, that or everyone was just quiet. From our experience the hotel was indeed child-free, as advertised.

Cons: The hotel is next to sone residential houses and one house had a dog that would bark really loudly in the evening some times. Even with the windows closed it was still really loud. We were in the wing directly facing the house so that didn’t help, other areas may not have even heard it.

Pros: this is an excellent hotel and the facilities are excellent, pool etc. It would, however, benefit from a little gift shop selling postcards etc and maybe a few essentials. This would be beneficial for people with limited walking ability as there was nothing of this sort within the immediate facility and as the area is extremely hilly would be a big help for people in this situation. Although the food was excellent quality a bit more choice at times would have been better especially for vegetarians/vegans. The staff at this hotel are fabulous and nothing is too much trouble. Will definitely return.

Cons: A bit more food variety as said above.

Pros: - breakfast and dinner were awesome - nice pool - very clean - good view to the volcano - free parking behind the pool - live music in the evening

Cons: - strange, but there was no beverages at dinner (for free, only to buy), at same time during the breakfast everything is available (tea, coffee, water, juice)

Pros: staff very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and fresh, reception very pleasing and helpful nothing a task.check in and out simple and quick.

Cons: nothing all very good as usual,

Pros: We had a great time. Taro Garden hotel is the best in the area, amazing view to the ocean and the mountain. A good and fresh breakfast. Employees are very professional. Special thanks to Ivan M. from the reception. All his recommendations were great. We rent a car from the agency that was recommended by the hotel. This service was very convenient and the rented car was of a very good quality. The hotel is close to many cafes and bars, around 15 min of walking through the Taoro garden, filled with flowers, plants and a waterfall. We loved it. On the way back to the hotel there are many stairs (254), so you get an extra workout that allows you to order an extra tapes the next time. If that is too difficult for you, you can take a taxi (cheap on the island) or choose a hotel near the beach.

Cons: The minibar was empty and there is no room service.

Pros: Breakfast was great. Good variety of dishes, every day something new. Every one can find himself a food that matches his/hers taste. Garden is really beautiful and refreshing. It is better to take rooms with views to the garden since it is really work of art. Also their over all design of hotels lobby is pleasing. We didn't spend much time there, the whole island is a marvel, but every time it was great to pass by in the morning. Stuff was always friendly, helpful and unintrusive. Also my girlfriend had a birth day during stay, and hotel manager sent greeting card and small delight which was a great touch, we appreciate that !

Cons: Sound proofing of rooms was okay, but some neighbors had a quarrel in the night and we could hear that. Not to blame hotel, they were loud, but it is the only thing that i can tell as bad. Every thing else was excellent for the money.

Pros: Everything, the hotel was recommended by a friend so thank you friend hotel was great in every way.

Cons: Nothing at all

Pros: The pool, the food and the service.

Cons: Parking bays at the hotel entrance are limited and you usually have to circle around to find a parking spot available from public parking near the hotel.

Cons: Dinner not included soft drinks at all. Even tap water is extra

Pros: Great location, right by the beach and the beautiful centre of playa de la Cruz. Friendly staff. Sea view balcony well worth the upgrade price.

Cons: Very much a ‘Saga Hotel’. All entertainment, and the general opening hours of e.g. the bar, aimed at the hotel’s majority clientele of people aged 65+. “All-inclusive” offering extremely stingy, with many (most?) drinks requiring not a supplement but a full-price charge. Also stopped at midnight, so neither all nor inclusive! Food was wildly inconsistent but mostly average-to-poor. Very few vegetarian options, with many seemingly vegetarian options (e.g. potato croquettes) bizarrely having meat in them, but not being labelled as such. Cocktails were downright awful. What kind of madman puts orange juice in an Old Fashioned? A Batman villain, that’s who. Beds were very hard. I liked them but your mileage may vary, my partner was not a fan. “Double rooms” were two single beds pushed together. Have fun with that gap, because you WILL fall into it. Design of balconies, with large holes in the walls, means no privacy whatsoever. Particularly a problem given the prevalence of smokers who stay at this hotel. If you don’t like cigar and cigarette smoke, AVOID. No-smoking areas so close to smoking areas and so small as to be basically pointless. Only a ‘4-star hotel’ by the most generous of standards.

Pros: Loved everything about the hotel. Wonderful location, beautiful rooms overlooking the sea, great selection of food and friendly and helpful staff in all departments.

Pros: Very friendly staff. Food very good and location excellent

Cons: People putting towels on beds to reserve them therefore not enough sunbeds

Pros: Area people

Cons: They charged me an extra day I called and. Told them we missed our.flight I would like a refund

Pros: Everything!

Cons: No kettle in the room. Would be nice if there is one and some tea or coffee items.

Pros: Everything was really nice. The location good, very clean and very nice staff! It was easy to get help and directions.

Cons: The lack of car parking

Pros: The old church.

Pros: Room with sea view was perfect Bed was very comfortable and buffet was very good with many different options

Cons: Light of the balcony kept on whole night

Pros: Friendly staff, good breakfast.

Cons: Nice friendly staff. Good breakfast, big choice of food, but small regular room. Hotel policy not flexible at all. They will charge to you for e everything, even for the safety box (safe). I have asked for free up grade to next room category and it was available but they would like to charge to me a lot of money. If you will lose the paper cards for towels they will also charge to you 15 euro very strange policy

Pros: The service at the arrival by the young girl with the tattoos was amazing, very professional, very welcoming, extremely helpful. It made the experience from the beginning much enjoyable.

Cons: N/a

Pros: Small, only app. 20 rooms, nice, local and friendly - excellent bed!

Cons: Very steap road to hotel, You dońt need fitness if youre walking

Cons: Far from city center. Poor Wi-Fi signal.

Pros: It was peaceful.

Pros: All great! Amazing and very helpful staff!

Pros: Great value for money, very clean, staff were nice , everything is walking distance, good for someone on a budget. Pool area is lovely. Vending machines with snacks drinks and coffee, but can't buy proper meals there.

Cons: It's up a massive big hill, so when you're walking home at the end of the night it's a bit of a slog. There's no immediate facilities directly next to the hotel, you have to go to the bottom of the hill to find stuff like shops and no restaurants etc, it's like a residential area, so you have to go into town. As most people would be doing this anyway it wouldn't be a problem, but I went hiking up Teide volcano so was sunburned and exhausted and could have done with a facilities where I didn't have to walk up and down a massive big hill ;)

Pros: Lovely friendly staff Quiet cosy,roomy,well equipped place to just crash out after a hot day out Great if on a hudget..very well equipped self catering room I even got a kiss from the cleaning lady

Cons: Nothing

Pros: Best value for the money. The room was clean and quiet. Easy access to the town.

Cons: They only change the towels every 6 days, unless you ask them to do it.

Pros: The beds were very clean and comfortable and the hotel was lovely and clean the staff were very friendly

Cons: Didn’t like the fact there was no bar at the end of the night for a night cap but it was not the end of the world just got our own wee brandy night cap for our bedroom

Cons: The walk up to the hotel

Pros: The room with sea view was excellent, and worth the extra £. I was on the 9th floor. Pool area was also good, and the location excellent, right on the sea front in the centre of the resort.

Cons: The breakfast was terrible, fruit juice was sugar water, and the food not the best quality, and definitely not a 'hot' cooked breakfast. Lots of the food was also dry.

Pros: Very central - restaurant was very good room adequate-nice pool area. Would stay again

Cons: Bit tired looking on arrival, but enjoyed our stay

Pros: Breakfast and evening meals were very good . Plenty of choise

Cons: The windows could have been sound proofed

Pros: Wonderful beds

Cons: Cleaning rooms not good , baths not cleaned

Pros: Great views, comfy bed, great choice at breakfast.

Cons: Nothing

Pros: Breakfast buffet was great and the rooms were modern compared to other places in the north

Cons: I was not a fan of the bathroom lighting and the bathroom was black stone decor so it was hard to see in the bathroom especially when showering

Pros: The rooms and view

Cons: The resort

Pros: The staff was very kind and helpful. Breakfast and dinner were very rich, I think everyone could find one. Very nice view, we got a room on the 3rd floor, but I asked for it higher, above the trees. We got another room on the 8th floor almost immediately with my family. Lots of entertainment, restaurants, bars, shopping nearby. If you want to sleep, do not choose this hotel. :)

Cons: Cloudy weather, so I couldn't see every day the Teide. :)

Pros: Breakfast was exellant..very nice canarian food,

Cons: Everything is good

Pros: Service was excellent,food was very good and a large variety. Location is right on front. Views of sea coast are terrific.

Cons: Drink prices were extortionate compared to outside .Entertainment was largely Spanish based. Didnt like the fact major scaffolding was being done for new fire exit also across at the swimming lido they were laying new surfaces to 2 new pools,roughly 6-45 every morning but it is finished now. Toilets at the pool were of porta cabin type and being in crutches the mens door jammed in 2 places.

Pros: Beaches, nearest restaurants, parking, food inside the hotel

Cons: hair dryer was very old, you should change it to newest, there wasn’t an iron and a linen dry

Pros: Nice view.

Cons: The first room that we got was quite bad. It looked like the last investment for the rooms was done when the hotel was built( scratched walls, old and bad looking doors, not the best windows). In the end we asked for a different room and the one at the upper floor was way better.

Pros: Breakfast location views

Cons: Balcony

Pros: Nice location, nice rooms with air conditioning

Cons: The neighbouring rooms looked like they needed redecorating, peeling paint in balcony doors.

Pros: Good greakfast, helpful staff, great location.

Cons: Hotel in the middle of its rennovation (there weren't any construction work at the moment of stay, but some parts of facilities were already rennovated, while the other ones very outdated). Ok in general, but after rennovation completion would be much better I guess.

Pros: Lobby clean , staff friendly

Cons: Shabby room - needs a facelift

Pros: The location and the room was clean.

Cons: It was quite noisy at times. No fridge in room. the road was quite unsafe to travel

Pros: The view

Cons: Two single beds merged together instead of one double bed like advertised, very uncomfortable. No fridge or even a kettle in the room, you have to go down to the bar to get hot water.

Pros: Great location, good value for money

Cons: Fruit not always fresh