Best Puerto de la Cruz hotels near Plaza del Charco
When you stay at Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel features 16162 square feet (1502 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.




Overall 9.3 Excellent
Based on 1,561 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
9.1
Pros: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
Excellent
9.6
Pros: The garden is splendid and for a rather small hotel the three elevators are a big plus. We ate at the 2 of the three hotels located within the hotel plus we ate also from the room service and the food on all occasions was excellent. The welcome was top notch an the staff allways smiling and eager to help.
Good
7.5
Pros: All was as expected. Pity the weather was not that good.
Excellent
9.6
Pros: Excellent service and cleanliness. Lovely room and staff. Great spa.
Excellent
10.0
Pros: Everything. Perfect breakfast, staff, wellness, cleaning, etc
Excellent
10.0
Pros: The staff was great and very accommodating - Vanessa, who did our checkin, went well out of her way to assure we got a great experience!
Details
Reviews
Overall 9.3 Excellent
Based on 1,561 reviews
Cleanliness
9.9
Breakfast
9.7
Service
9.4
Wellness
9.3
Amenities
9.2
Location
8.9
Pool
8.8
Bar
8.4
Food
8.1
Comfort
8.0
Vibe
8.0
Room
8.0
WiFi
6.7
Beach
5.7
Breakfast
9.9
Cleanliness
9.8
Wellness
9.2
Amenities
9.2
Service
9.2
Pool
9.0
Location
9.0
Bar
8.6
Vibe
7.9
Room
7.8
Breakfast
9.8
Amenities
9.4
Service
9.4
Wellness
9.1
Location
9.0
Bar
8.7
Vibe
7.7
Room
7.6
Cleanliness
9.9
Breakfast
9.8
Service
9.6
Wellness
9.4
Amenities
9.3
Location
8.9
Pool
8.6
Comfort
8.3
Room
7.6
Vibe
7.6
9.1 Excellent
Pros: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
Cons: Style!
9.6 Excellent
Pros: The garden is splendid and for a rather small hotel the three elevators are a big plus. We ate at the 2 of the three hotels located within the hotel plus we ate also from the room service and the food on all occasions was excellent. The welcome was top notch an the staff allways smiling and eager to help.
Cons: At the Papagalo restaurant they have a dress code and we found out when we went to have dinner luckily I had some long trousers which I usually don’t have being a summer vacation at 30 degrees centigrade.
7.5 Good
Pros: All was as expected. Pity the weather was not that good.
Cons: The number of expats wandering around.
9.6 Excellent
Pros: Excellent service and cleanliness. Lovely room and staff. Great spa.
Cons: Nothing really.
10.0 Excellent
Pros: Everything. Perfect breakfast, staff, wellness, cleaning, etc
Cons: Nothing.
10.0 Excellent
Pros: The staff was great and very accommodating - Vanessa, who did our checkin, went well out of her way to assure we got a great experience!
Cons:
When you stay at Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel features 16162 square feet (1502 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
With a stay at Sunlight Bahia Principe San Felipe, you'll be centrally located in Puerto de la Cruz, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 2593 square feet (241 square meters), including a meeting room. Self parking (subject to charges) is available onsite.




Overall 8.8 Excellent
Based on 3,877 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.3
Pros: Great location in centre of Puerto de la Cruz, pool area very nice with many sunbeds, food (breakfast and especially bread) very varied and delicious
Excellent
9.6
Pros: Location is great.
Excellent
10.0
Pros: Food, amenities and location was perfect.
Poor
1.0
Excellent
9.6
Pros: Everything was great. Especially the location, really close to the center. We had an ocean view room, it was nice and the view was amazing. The food was good as well, plenty of sea food and fish and even had soy milk for breakfast ( thank you :) )
Excellent
9.6
Pros: Room 1115 with a sea view is brilliant!!!
Mediocre
3.3
Pros: Houskeeping staff broke my daughters laptop while cleaning. Hotel refused to make reparation because the laptop was not in the safe. No free parking as advertised. Food at buffets not good and usually cold. Desserts were fantastic. Weather was always cloudy, is like that on that part of the island.
Details
Reviews
Overall 8.8 Excellent
Based on 3,877 reviews
Service
9.2
Cleanliness
9.0
Location
8.8
Pool
8.7
Breakfast
8.2
Food
7.8
Room
7.6
WiFi
6.8
Bar
5.1
Vibe
4.9
Service
9.3
Cleanliness
9.2
Location
9.1
Pool
8.9
Amenities
8.9
Breakfast
8.6
Food
8.3
Room
7.9
WiFi
5.5
Bar
5.3
Location
9.0
Service
8.9
Cleanliness
8.8
Pool
8.7
Breakfast
8.4
Room
7.8
Food
7.1
WiFi
5.4
Vibe
4.3
Service
9.3
Location
9.1
Cleanliness
8.9
Pool
8.8
Food
7.9
Room
7.1
Vibe
4.6
8.3 Excellent
Pros: Great location in centre of Puerto de la Cruz, pool area very nice with many sunbeds, food (breakfast and especially bread) very varied and delicious
Cons: Old furnishing, fee for parking (10 Euro a day), few vegetarian options for dinner (only salad, potatoes, pasta), most of the cooked vegetables contain meat
9.6 Excellent
Pros: Location is great.
Cons: All was OK.
10.0 Excellent
Pros: Food, amenities and location was perfect.
Cons: Imposible to find parking on the street. Limited payable parking at the hotel. Cheaper to park at Mercadon shoping centre.
1.0 Poor
Pros:
Cons: The air conditioning didn't work and we complained 4 times but no respond. For 6 nights it was suffocated in the room. They charge for drinks even if you have dinner included and we got a 30 euro bill in the checkout. I asked the manager if we could get 15% off the whole stay because of this ac problem. He went back and came happy and told us we would get 50% off the stay. Then we got to the reception girl and she told us we would get 50% off the drinks bill. 15 euros. So dishonest manager. And you could say this hotel was a elderly home. Full of german old people. Old people that stares at you when you eat. This hotel had a program called "share your happines". Two guys helping the old people to rate the hotel. One of them took my phone and was going to rate the hotel in google. So you can not trust the ratings for this hotel. I asked what it was in it for me and he told me i could win a t-shirt or lollipop! I laughed and left. He laughed also. Like he knew how stupid this was.
9.6 Excellent
Pros: Everything was great. Especially the location, really close to the center. We had an ocean view room, it was nice and the view was amazing. The food was good as well, plenty of sea food and fish and even had soy milk for breakfast ( thank you :) )
Cons: the parking was expensive, 10EUR/night.
9.6 Excellent
Pros: Room 1115 with a sea view is brilliant!!!
Cons: Wifi is a bit slow
3.3 Mediocre
Pros: Houskeeping staff broke my daughters laptop while cleaning. Hotel refused to make reparation because the laptop was not in the safe. No free parking as advertised. Food at buffets not good and usually cold. Desserts were fantastic. Weather was always cloudy, is like that on that part of the island.
Cons: Staff was horrible. Rooms old and moldy. Weather not what you would expect.
With a stay at Sunlight Bahia Principe San Felipe, you'll be centrally located in Puerto de la Cruz, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 2593 square feet (241 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Puerto Palace in Puerto de la Cruz, you'll be a 5-minute drive from Garden Beach and 8 minutes from Loro Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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Overall 8.6 Excellent
Based on 2,967 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.0
Pros: The hotel is quite nice, my room was at the 4th floor and had a very nice balcony with sea view. The room is big enough and was cleaned everyday perfectly. the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym. we did not use them as we preferred to visit the island but it's good to have them for sure. I advise you to rent a car unless you want to stay always in Puerto de la Cruz. Recommended.
Okay
5.0
Good
7.0
Pros: installations a wee bit sad and need modernising staff are great
Excellent
9.6
Pros: Food, staff and confort were excellent
Good
7.5
Pros: Ideal location, great facilities and good pool view room
Excellent
8.0
Pros: The location of the hotel is excellent, the breakfast was good and tasty, the cleanliness of the hotel was good and the staff were quite helpful.
Excellent
8.0
Pros: Pool area was great. Staff very friendly and polite. Clean rooms. Tasty food at diner and breakfast.
Okay
5.0
Details
Reviews
Overall 8.6 Excellent
Based on 2,967 reviews
Pool
9.2
Cleanliness
9.0
Service
8.8
Breakfast
8.1
Room
8.0
Value
7.7
Location
7.5
Food
6.8
Beach
6.2
WiFi
6.1
Pool
9.4
Cleanliness
8.8
Service
8.8
Breakfast
8.4
Room
8.1
Location
7.7
Food
6.6
Vibe
5.1
WiFi
5.1
Pool
9.2
Cleanliness
9.1
Service
9.0
Room
8.4
Breakfast
8.0
Value
7.9
Location
6.8
Food
6.7
Vibe
5.0
WiFi
4.9
Pool
9.1
Service
9.1
Breakfast
8.1
Value
8.0
Room
8.0
Location
7.9
Food
7.5
Vibe
4.7
9.0 Excellent
Pros: The hotel is quite nice, my room was at the 4th floor and had a very nice balcony with sea view. The room is big enough and was cleaned everyday perfectly. the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym. we did not use them as we preferred to visit the island but it's good to have them for sure. I advise you to rent a car unless you want to stay always in Puerto de la Cruz. Recommended.
Cons: The car parking was always full, however it was very easy to find parking outside so not a big deal.
5.0 Okay
Pros:
Cons: It feels like being in a hotel from the 20th century, built many years ago and poorly maintained. The breakfast is really poor quality, many options but nothing tasty, barely can find something to eat. The staff at the restaurant seemed bored also. There is literally no wifi in the rooms and couldn’t use the wardrobe because of the smell. The location is a bit far from the center and there are only a few parking places available at the hotel. Need to search for parking in the neighborhood. Definitely not a place for young people.
7.0 Good
Pros: installations a wee bit sad and need modernising staff are great
Cons: wasnt told that the safe wasnt included and the service related to this was poor: I was made to go to the reception in person instead of them organziing the solution ( my valuables were locked away in t he safe and I couldnt open it! I feel that a safe is something that every 4 star hotel should have included in the price! the head receptionist resolved it very quickly and was apologetic for his team no air con contriol in room
9.6 Excellent
Pros: Food, staff and confort were excellent
Cons: Location, as there was a big hill, but you can get a taxi for 5 euros back.
7.5 Good
Pros: Ideal location, great facilities and good pool view room
Cons: Nothing Great value for money. Stayed many times
8.0 Excellent
Pros: The location of the hotel is excellent, the breakfast was good and tasty, the cleanliness of the hotel was good and the staff were quite helpful.
Cons: I would expect the staff to have a better english language for better communication, I didn't like the fact that you have to pay if you want to use the safe (it's any how in the room...) and didn't like that you have to pay if you want to change the pool towel.
8.0 Excellent
Pros: Pool area was great. Staff very friendly and polite. Clean rooms. Tasty food at diner and breakfast.
Cons: Fried food smell was always in our room at breakfas and dinner time as our room was above kitchen. Visitors at next room were very loud during the night - these sounds no one wants to hear. But we were just unlucky with our neighbors.
5.0 Okay
Pros:
Cons: absolutely terrible WIFI, added to the 90s look and feel...
With a stay at Puerto Palace in Puerto de la Cruz, you'll be a 5-minute drive from Garden Beach and 8 minutes from Loro Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, steps from Lago Martianez Swimming Pools and within a 5-minute drive of Garden Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.




Overall 8.4 Excellent
Based on 2,734 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.2
Pros: Caring staff - hotel huge but perfectly organized
Excellent
8.0
Pros: Fabulous location, service was terrific, staff were without exception, excellent. food was decent, selection was varied, if a little unusual, but hotel has to cater for all tastes i presume. Rooms were clean and fresh, cleaned daily, with replacement towels if required, general areas were clean and tidy, if starting to get a bit tired, but did notice ongoing maintenance. Bar and pool staff exemplary, drinks not extortionate, all in a good stay.
Excellent
9.2
Pros: Good food very clean good service
Excellent
9.6
Pros: This excellent hotel consistently offers excellent value for money. Superb breakfast and excellent location combined with lovely staff make this hotel my number one in Puerto de la Cruz.
Okay
5.0
Pros: Clean room & excellent breakfast
Good
7.0
Pros: Location of hotel; breakfast was good; reception staff very helpful
Good
7.9
Pros: Friendly staff Clean rooms Good location
Excellent
10.0
Pros: This hotel is perfect! It has a great location, it was spotless, comfortable and the breakfast was amazing.
Details
Reviews
Overall 8.4 Excellent
Based on 2,734 reviews
Breakfast
8.9
Service
8.6
Location
8.4
Cleanliness
7.6
Food
7.6
WiFi
7.4
Room
7.1
Comfort
5.5
Breakfast
8.8
Service
8.4
Location
8.1
Room
6.8
WiFi
6.0
Amenities
5.9
Comfort
5.4
Breakfast
8.9
Food
8.3
Service
8.2
Room
7.8
Location
7.2
Amenities
6.1
Comfort
5.4
Breakfast
8.9
Service
8.6
Location
8.2
Food
7.9
Cleanliness
7.9
Room
6.8
Comfort
5.7
9.2 Excellent
Pros: Caring staff - hotel huge but perfectly organized
Cons: Favorite destination for clients above 70 during winter
8.0 Excellent
Pros: Fabulous location, service was terrific, staff were without exception, excellent. food was decent, selection was varied, if a little unusual, but hotel has to cater for all tastes i presume. Rooms were clean and fresh, cleaned daily, with replacement towels if required, general areas were clean and tidy, if starting to get a bit tired, but did notice ongoing maintenance. Bar and pool staff exemplary, drinks not extortionate, all in a good stay.
Cons: No parking, or deals, made with local car parks. Very congested area, consider your options. Tea/coffee facilities in the room would be great the guy singing outside my window everyday jeeeez
9.2 Excellent
Pros: Good food very clean good service
Cons: No car parking
9.6 Excellent
Pros: This excellent hotel consistently offers excellent value for money. Superb breakfast and excellent location combined with lovely staff make this hotel my number one in Puerto de la Cruz.
Cons: Nothing not to like
5.0 Okay
Pros: Clean room & excellent breakfast
Cons: My room overlooked the junction where every day a singer with loudspeaker turned up for hours which meant I could not enjoy my balcony. The bustop in the road outside was not for the local transport which was a 18 min walk uphill!
7.0 Good
Pros: Location of hotel; breakfast was good; reception staff very helpful
Cons: Bathroom very tired looking (eg door was in very poor state and toilet not easy to flush) and bed was very hard. Towels were thin and grey looking.Otherwise room much as expected.
7.9 Good
Pros: Friendly staff Clean rooms Good location
Cons: Toilet did not flush properly No public transportation close by Food had some ups and downs
10.0 Excellent
Pros: This hotel is perfect! It has a great location, it was spotless, comfortable and the breakfast was amazing.
Cons: Honestly it was perfect.
With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, steps from Lago Martianez Swimming Pools and within a 5-minute drive of Garden Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
When you stay at Catalonia Las Vegas in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.




Overall 8.3 Excellent
Based on 2,145 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: the location is very central and have stayed here on two other accassions
Good
7.9
Pros: food was good plenty of choice for both breakfast and dinner.
Excellent
9.6
Pros: The view was wonderful . Food good
Excellent
9.2
Pros: Good sized room. Staff pleasant and helpful. Good selection of food at breakfast. Excellent location on the promenade. Great value for money.
Good
7.5
Pros: Plenty of choice on the cold buffet
Excellent
9.0
Pros: Friendly staff, lovely location. all in all very good value for money.
Details
Reviews
Overall 8.3 Excellent
Based on 2,145 reviews
Service
8.7
WiFi
8.2
Location
8.1
Breakfast
8.1
Room
6.9
Comfort
5.8
Vibe
3.8
Breakfast
8.2
Service
7.9
Food
7.7
Location
7.0
Room
6.5
Comfort
6.1
Vibe
2.9
Service
9.0
Location
7.8
Breakfast
7.7
Comfort
6.1
Room
6.0
Vibe
3.0
Service
8.5
Location
8.4
Food
7.3
Room
6.7
10.0 Excellent
Pros: the location is very central and have stayed here on two other accassions
Cons:
7.9 Good
Pros: food was good plenty of choice for both breakfast and dinner.
Cons: the weekend we were there the carnival/fiesta which we hadn't realised, the noise on the saturday night was really loud and went on until around 4am.
9.6 Excellent
Pros: The view was wonderful . Food good
Cons: Load music from hotel next door
9.2 Excellent
Pros: Good sized room. Staff pleasant and helpful. Good selection of food at breakfast. Excellent location on the promenade. Great value for money.
Cons: 20 euros per day for dogs is excessive. The Vallemar next door only charges 12 euros per day which is more reasonable. Bathroom is quite dark. Parking can be difficult. Some areas of the hotel are a little tired.
7.5 Good
Pros: Plenty of choice on the cold buffet
Cons: Porridge was like water and all the food that was supposed to be hot was cold. Not enough coffee machines for the amount of people. Had to queue for 20 minutes to get a coffee
9.0 Excellent
Pros: Friendly staff, lovely location. all in all very good value for money.
Cons: Pool could be heated
When you stay at Catalonia Las Vegas in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.




Overall 8.3 Excellent
Based on 1,030 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
Good
6.0
Pros: The hotel was situated about a mile from the beach and town centre. There is a very steep hill to climb to get there tho. The staff are all helpful and friendly. The room was clean and spacious, and public areas are kept clean at all times. Even tho I didn't have breakfast, it was available at 5 euros extra. Lucky the dog is adorable. My patio was bug free and clean. The pool area was clean. My only issue was that there were no cushions in the room, so sitting on the chair wasn't very comfortable.
Excellent
9.0
Pros: Everything nice and clean. Personal nice and helpful.
Excellent
9.6
Pros: Peaceful and clean
Excellent
10.0
Pros: I liked the hotel very much! The rooms and the hotel are very clean, the rooms and beds are good. There is a swimming pool and you can use it for free. The Wi-Fi has a good speed at the hotel. The interior is great! A calm and quiet place to stay, I recommend it!
Excellent
10.0
Pros: Everything perfect
Good
7.1
Pros: Nice pool
Details
Reviews
Overall 8.3 Excellent
Based on 1,030 reviews
Value
9.4
Service
9.3
WiFi
8.3
Location
6.7
Breakfast
5.3
Room
5.1
Bar
5.0
Value
9.2
Service
9.2
Location
7.1
Vibe
5.0
Room
5.0
Service
9.3
Location
6.2
Vibe
5.9
Room
4.3
Comfort
4.0
6.0 Good
Pros: The hotel was situated about a mile from the beach and town centre. There is a very steep hill to climb to get there tho. The staff are all helpful and friendly. The room was clean and spacious, and public areas are kept clean at all times. Even tho I didn't have breakfast, it was available at 5 euros extra. Lucky the dog is adorable. My patio was bug free and clean. The pool area was clean. My only issue was that there were no cushions in the room, so sitting on the chair wasn't very comfortable.
Cons: No cushions for chairs
9.0 Excellent
Pros: Everything nice and clean. Personal nice and helpful.
Cons: Only parking is quite problem, but this information is in description, so I knew it before, so it can't be taken as minus
9.6 Excellent
Pros: Peaceful and clean
Cons:
10.0 Excellent
Pros: I liked the hotel very much! The rooms and the hotel are very clean, the rooms and beds are good. There is a swimming pool and you can use it for free. The Wi-Fi has a good speed at the hotel. The interior is great! A calm and quiet place to stay, I recommend it!
Cons:
10.0 Excellent
Pros: Everything perfect
Cons:
7.1 Good
Pros: Nice pool
Cons: Bathroom a bit small
When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
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Overall 8.2 Excellent
Based on 4,347 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Good
6.0
Pros: Nice view and location clean rooms and comfortable beds
Excellent
8.0
Pros: Compared to our previous stays, we have noticed the following improvements: The pool and the surrounding pool area were renovated this year. The buffet for breakfast and dinner has been reduced in size, but the quality of the food has increased. The employees of the hotel are very friendly and courteous. The spacious rooms with balcony and a direct view of the Atlantic and the city were in perfect condition.
Excellent
10.0
Pros: So the food was not 5 star but also the price was not.for the price we payed the value was wery good and food tasty and diverse enough both at breakfast and dinner. The views are fantastic from everywhere in the hotel. Very big rooms with fantastic direct ocean view and sound.
Mediocre
2.9
Pros: Nothing
Mediocre
3.3
Pros: Location
Excellent
10.0
Pros: Very good spanish dishes in some of the venues
Details
Reviews
Overall 8.2 Excellent
Based on 4,347 reviews
Room
8.8
Comfort
8.4
Service
7.9
Breakfast
7.8
Location
6.8
Food
5.8
Vibe
5.4
Amenities
4.9
WiFi
4.1
Room
8.6
Comfort
8.5
Service
7.6
Breakfast
7.5
Location
7.0
Vibe
5.1
Food
5.1
Amenities
4.3
WiFi
3.2
Room
8.8
Comfort
8.4
Service
8.1
Breakfast
8.0
Location
6.6
Food
5.6
Vibe
4.5
Amenities
4.5
WiFi
3.5
Room
8.5
Comfort
8.3
Service
8.1
Cleanliness
6.9
Amenities
5.1
Vibe
4.7
10.0 Excellent
Pros:
Cons: Nice view on the ocean, clean rooms
6.0 Good
Pros: Nice view and location clean rooms and comfortable beds
Cons: No iron in room or in the entire hotel you have to of for iron services which is expensive. Buffet dinner and lunch very limited for halal food and vegetarian. Some staff were not helpful.
8.0 Excellent
Pros: Compared to our previous stays, we have noticed the following improvements: The pool and the surrounding pool area were renovated this year. The buffet for breakfast and dinner has been reduced in size, but the quality of the food has increased. The employees of the hotel are very friendly and courteous. The spacious rooms with balcony and a direct view of the Atlantic and the city were in perfect condition.
Cons: The large roof terrace adjoining the covered restaurant area looks nice and tidy with the new canopies and planters - but there were no seats and tables, which were previously available and because of the beautiful view from the terrace a plus for every evening. For smokers it looks just as bad, since only a converted plant pot with pebbles was placed as an ashtray, without seating or rain protection.
10.0 Excellent
Pros: So the food was not 5 star but also the price was not.for the price we payed the value was wery good and food tasty and diverse enough both at breakfast and dinner. The views are fantastic from everywhere in the hotel. Very big rooms with fantastic direct ocean view and sound.
Cons: No slippers and bathrobe. Food good and tasty but not 5 stars
2.9 Mediocre
Pros: Nothing
Cons: Worst Hotel we've ever stayed at. Should have 2 stars. A huge moloch that had its heyday 30 years ago. Terrible decor, terrible food, dirty glass in restaurants, unwashed cutlery. What the pictures do not resemble anything in reality. Cars run almost through the room if you have it on the lower floor.
3.3 Mediocre
Pros: Location
Cons: Old hotel bad excavator
10.0 Excellent
Pros: Very good spanish dishes in some of the venues
Cons: Some restaurants are very overpriced and the food quality is lacking, clearly meant for tourists.
When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
Located in the centre of Puerto de la Cruz in the north of Tenerife, the Sol Puerto de la Cruz Tenerife Hotel is a perfect base for discovering the island thanks to a privileged location, eternal spring climate, extensive and comfortable facilities and quality services. Among its facilities and services, the Sol Puerto de la Cruz Tenerife provides Wi-Fi, an Internet corner with two computers (E - Point), a stage for shows, and a large and bright hall with different areas.
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Overall 8.0 Excellent
Based on 2,971 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.5
Pros: Close distance to the beach and attractions like "Loro Parque"! Adorable town... The best emloyees ever! Great views, if you're booking a sea view room. Clean rooms and bath rooms... For locations and staff, we would come again.... but never again for breakfast and dinner!
Excellent
10.0
Pros: Very courteous and friendly staff. The food was wonderful. Next year we will go again
Good
7.9
Pros: Very good location.
Good
7.5
Pros: Super friendly staff, very helpful indeed. Late arrival (after official finish time of dinner), cold plate of salads, fruit, bread and water was set out. Although official breakfast times started at 8:00, breakfast was available from 7:00 onwards which was brilliant for an early start for hiking. Great location, only 5min walk from central bus station
Good
7.5
Pros: Fair enough! :)
Okay
5.0
Pros: The food was fairly decent but mostly only luke warm and repetitive.
Excellent
10.0
Pros: 5 min from the beach Super friendly staff Very clean The view from high floor Best breakfast (eggs, beacon, cheese❤❤❤)
Excellent
8.3
Pros: The location is perfect, just 5min to the beach.
Details
Reviews
Overall 8.0 Excellent
Based on 2,971 reviews
WiFi
9.2
Service
8.9
Location
8.9
Breakfast
8.7
Room
5.5
Vibe
2.7
Service
9.0
Location
8.9
Breakfast
8.3
Food
6.1
Room
5.2
Vibe
2.6
Beach
9.4
Service
8.8
Breakfast
8.6
Location
8.5
Food
6.3
Room
5.1
Vibe
2.4
Beach
9.2
Location
9.2
Breakfast
8.9
Service
8.8
Cleanliness
7.9
Food
6.5
Room
5.3
7.5 Good
Pros: Close distance to the beach and attractions like "Loro Parque"! Adorable town... The best emloyees ever! Great views, if you're booking a sea view room. Clean rooms and bath rooms... For locations and staff, we would come again.... but never again for breakfast and dinner!
Cons: The room was somewhat run down... We had a package with breakfast and dinner... not to recommend!!! Breakfast was OK... fresh fried eggs or scrumbled eggs... otherwhise, stay with the local offers... the rest of the Breakfast buffet is unfortunately very low quality! The dinner buffet is unfortunately of even lower quality! We have left out two of four dinners at the hotel... Some things, like freshly prepared chicken or beef are ok... but lot's of offered dishes are just not palatable!
10.0 Excellent
Pros: Very courteous and friendly staff. The food was wonderful. Next year we will go again
Cons: I have no complaints
7.9 Good
Pros: Very good location.
Cons: Poor insulation of balcony doors and windows. All the noise from the street is heard.
7.5 Good
Pros: Super friendly staff, very helpful indeed. Late arrival (after official finish time of dinner), cold plate of salads, fruit, bread and water was set out. Although official breakfast times started at 8:00, breakfast was available from 7:00 onwards which was brilliant for an early start for hiking. Great location, only 5min walk from central bus station
Cons: Ended up with the worst room in the hotel, 1st floor, unsectioned balcony where everybody passing to and from other rooms could look into, room went straight onto corridor, extremely loud, next to the staircase, noise from evening entertainment until 23:00
7.5 Good
Pros: Fair enough! :)
Cons:
5.0 Okay
Pros: The food was fairly decent but mostly only luke warm and repetitive.
Cons: The hotel was sad and outdated; in need of serious modernisation. The room only had one plug socket - not ideal in this technological age!
10.0 Excellent
Pros: 5 min from the beach Super friendly staff Very clean The view from high floor Best breakfast (eggs, beacon, cheese❤❤❤)
Cons:
8.3 Excellent
Pros: The location is perfect, just 5min to the beach.
Cons: Don't expect a lot.But for that price is really nice hotel.
Located in the centre of Puerto de la Cruz in the north of Tenerife, the Sol Puerto de la Cruz Tenerife Hotel is a perfect base for discovering the island thanks to a privileged location, eternal spring climate, extensive and comfortable facilities and quality services. Among its facilities and services, the Sol Puerto de la Cruz Tenerife provides Wi-Fi, an Internet corner with two computers (E - Point), a stage for shows, and a large and bright hall with different areas.
With a stay at Parque San Antonio in Puerto de la Cruz, you'll be by the ocean, within a 15-minute walk of Taoro Park and Risco Belle Aquatic Gardens. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 5380 square feet (500 square meters), including a meeting room.




Overall 8.0 Excellent
Based on 2,276 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: The hotel exceeded our expectations! Very beautiful green territory, great location - many convenience stores around, it was easy to find parking spot. The breakfasts and dinners were totally great, many tasty dishes which never repeated during our 4-days stay. The staff was helpful, and we got a room upgrade which is always nice. We planned to move to another hotel after 2 days, but the comfort and tasty meals kept us there for longer :)
Excellent
9.0
Pros: Beautifully laid out complex in a tropical garden setting.
Excellent
9.6
Pros: Buffet breakfast, excellent choice
Mediocre
2.9
Pros: Nothing
Excellent
8.3
Pros: Nice place with gorgeous garden. Clean. Nice staff
Good
7.5
Pros: I liked trees and how everything was clean
Details
Reviews
Overall 8.0 Excellent
Based on 2,276 reviews
Breakfast
8.3
Service
8.0
Food
7.4
Location
7.2
Room
5.9
Beach
4.8
WiFi
4.8
Vibe
4.0
Amenities
8.5
Breakfast
8.2
Food
7.9
Service
7.5
Location
7.4
Room
6.4
Beach
5.2
Vibe
3.8
WiFi
3.5
Amenities
8.0
Breakfast
7.9
Service
7.9
Food
7.5
Pool
7.4
Location
7.0
Room
6.7
Beach
4.4
Vibe
2.9
Breakfast
8.6
Service
8.4
Cleanliness
7.9
Amenities
7.9
Location
7.1
Food
6.6
Room
6.0
Beach
4.8
Vibe
3.7
8.0 Excellent
Pros: The hotel exceeded our expectations! Very beautiful green territory, great location - many convenience stores around, it was easy to find parking spot. The breakfasts and dinners were totally great, many tasty dishes which never repeated during our 4-days stay. The staff was helpful, and we got a room upgrade which is always nice. We planned to move to another hotel after 2 days, but the comfort and tasty meals kept us there for longer :)
Cons: The hotel needs some renovation. Bathroom and toilet equipment were sooooo old. Also from time to time we had issues with wifi, but I have to admit the signal was mostly very good. I am not sure if the pool is suitable for kids, it was very cold.
9.0 Excellent
Pros: Beautifully laid out complex in a tropical garden setting.
Cons:
9.6 Excellent
Pros: Buffet breakfast, excellent choice
Cons: Up hill walk back to the hotel
2.9 Mediocre
Pros: Nothing
Cons: I did not sleep all my time their I was next to the lift next door fan going all night I could hear them going to the toilet not good staff stole from my make up bag I would never recommend this place to stay
8.3 Excellent
Pros: Nice place with gorgeous garden. Clean. Nice staff
Cons: Wifi connectino was not good
7.5 Good
Pros: I liked trees and how everything was clean
Cons: It's not near city centre or beaches
With a stay at Parque San Antonio in Puerto de la Cruz, you'll be by the ocean, within a 15-minute walk of Taoro Park and Risco Belle Aquatic Gardens. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 5380 square feet (500 square meters), including a meeting room.
With a stay at Hotel El Tope in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room. Free self parking is available onsite.




Overall 7.9 Good
Based on 1,237 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
7.9
Pros: Breakfast very good also staff.
Excellent
10.0
Pros: the room was great and the view from balcony was fantastic, the breakfast and dinner were very good and the staff were kind
Excellent
9.6
Pros: The room was cozy and neat. Great view from the balcony. They are serving delicious food of big variety. The staff is great.
Excellent
9.0
Pros: El Tope has been my chosen hotel for my second holiday in Puerto de la Cruz. The staff is super friendly and professional, tthe entrance hal is spacious and cool when you come in from the heat outside, the rooms are spacious and modern and decorated in clean lines, all rooms have balcony to sit on and view the sea or the Teide mountain, very near the water promenade, supermarket just down the steps. It also has a pool which can be used free of charge and lots of deckchairs. There is a cafeteria near the pool where you can have coffee, drinks, ice cream and snacks. Buffet dinner, lots to choose from and suitable for lots of taste buds, very friendly, helpful and courteous staff. Breakfast is everything you might wish to eat.
Good
6.3
Pros: Good location for the beach and views. The room had a comfortable bed and a good size overall. Restaurant and cleaning staff were very friendly and accomodating.
Excellent
9.2
Pros: We have stayed many times at this hotel and as always, the staff and standards are of a very high level. There is a lovely atmosphere and lovely views and , the reception staff can't do enough to help.. It is big favourite hotel of ours and we have recommended it to many friends , as we are residents in Adeje and it is our getaway from work and busy life..
Good
7.5
Pros: Views from the rooms balcony.
Details
Reviews
Overall 7.9 Good
Based on 1,237 reviews
Service
8.8
Room
8.6
Breakfast
8.1
Location
7.8
Value
7.7
Food
7.7
WiFi
7.2
Room
9.1
Cleanliness
8.9
Service
8.8
Location
8.8
Food
8.3
Breakfast
8.0
Value
7.8
WiFi
6.0
Wellness
4.0
Service
9.1
Room
8.9
Cleanliness
8.8
Breakfast
8.1
Food
7.9
Location
7.9
Vibe
6.6
Service
8.9
Room
8.4
Breakfast
8.3
Location
8.3
Food
7.9
Value
7.8
7.9 Good
Pros: Breakfast very good also staff.
Cons: Man working on reception could have been more helpful with car parking. Saw a car parked in a place this morning that he told us was for ambulance only???
10.0 Excellent
Pros: the room was great and the view from balcony was fantastic, the breakfast and dinner were very good and the staff were kind
Cons: the way to the center was difficult for me because of the stairs to go down and back only for young people
9.6 Excellent
Pros: The room was cozy and neat. Great view from the balcony. They are serving delicious food of big variety. The staff is great.
Cons: Climbing up the hill to the hotel in the evening might get demanding. :D Small parking ( finish your activities before 5p.m. to have a good chance of a spot). Reconstruction site is still next to hotel, but they can't control the environment, right?
9.0 Excellent
Pros: El Tope has been my chosen hotel for my second holiday in Puerto de la Cruz. The staff is super friendly and professional, tthe entrance hal is spacious and cool when you come in from the heat outside, the rooms are spacious and modern and decorated in clean lines, all rooms have balcony to sit on and view the sea or the Teide mountain, very near the water promenade, supermarket just down the steps. It also has a pool which can be used free of charge and lots of deckchairs. There is a cafeteria near the pool where you can have coffee, drinks, ice cream and snacks. Buffet dinner, lots to choose from and suitable for lots of taste buds, very friendly, helpful and courteous staff. Breakfast is everything you might wish to eat.
Cons:
6.3 Good
Pros: Good location for the beach and views. The room had a comfortable bed and a good size overall. Restaurant and cleaning staff were very friendly and accomodating.
Cons: There were gaps in the windows and we had to cover them with tape every night, so we don’t hear noises from outside and it was same in every room, even after we asked to be moved. TV had only 3 english speaking channels and not one of them with movies. No noise insulation in the walls- we could hear next door conversations and tv. Parking was very limited and tight and we couldn’t park there every night. Reception staff never asked us if were enjoying our stay and we were there for a whole week!
9.2 Excellent
Pros: We have stayed many times at this hotel and as always, the staff and standards are of a very high level. There is a lovely atmosphere and lovely views and , the reception staff can't do enough to help.. It is big favourite hotel of ours and we have recommended it to many friends , as we are residents in Adeje and it is our getaway from work and busy life..
Cons: The breakfast selection of hot food , like the sausage choice is hot dog and not nice and the fresh made omelettes aren't always available
7.5 Good
Pros: Views from the rooms balcony.
Cons: Rude receptionist.
With a stay at Hotel El Tope in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room. Free self parking is available onsite.
Located in Puerto de la Cruz, Hotel Marquesa is within a 15-minute drive of Loro Park and Garden Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 7.8 Good
Based on 2,172 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5.4
Pros: Food
Excellent
9.6
Pros: Although I hadn't mentioned it to the hotel, on my husbands 75 th birthday they sent up a bottle of bubbly and 2 glasses. This was really a lovely gesture and made his day more special.
Excellent
9.2
Pros: It had oodles of Spanish character and conveniently located. Balcony with sea view and large king-size bed.
Okay
4.0
Pros: It was Horrible ..Coffee was Disgusting ..The Bread rolls were Rock hard ..As for the rest of it ..No Comment
Excellent
8.8
Pros: Very friendly, central position! Lovely historic part of town, close to the sea and town centre.
Excellent
8.8
Pros: The position is perfect and the atmosphere is wonderful.
Details
Reviews
Overall 7.8 Good
Based on 2,172 reviews
Location
9.1
Value
8.4
Service
8.2
Breakfast
5.7
Cleanliness
5.7
Room
5.2
Food
5.1
Comfort
4.6
WiFi
1.4
Location
9.4
Service
8.3
Value
8.0
Room
5.5
Cleanliness
5.4
Comfort
5.1
Food
4.9
Breakfast
4.8
Location
9.0
Service
8.2
Breakfast
5.7
Vibe
5.6
Cleanliness
5.1
Food
5.0
Comfort
4.5
Room
4.0
Location
9.2
Service
7.9
Breakfast
6.0
Pool
5.7
Cleanliness
5.7
Food
5.5
Room
4.5
Comfort
4.5
5.4 Okay
Pros: Food
Cons: Old staf and sad around, to Dark
9.6 Excellent
Pros: Although I hadn't mentioned it to the hotel, on my husbands 75 th birthday they sent up a bottle of bubbly and 2 glasses. This was really a lovely gesture and made his day more special.
Cons: Could have had a fridge in the room.
9.2 Excellent
Pros: It had oodles of Spanish character and conveniently located. Balcony with sea view and large king-size bed.
Cons: Slightly tired with very average bathroom e.g. cracked basin.
4.0 Okay
Pros: It was Horrible ..Coffee was Disgusting ..The Bread rolls were Rock hard ..As for the rest of it ..No Comment
Cons: The bells in The Church opposite Made a hell of a Noise Very hour from 6.00am in the Morning ..The building is very old
8.8 Excellent
Pros: Very friendly, central position! Lovely historic part of town, close to the sea and town centre.
Cons: Nothing
8.8 Excellent
Pros: The position is perfect and the atmosphere is wonderful.
Cons:
Located in Puerto de la Cruz, Hotel Marquesa is within a 15-minute drive of Loro Park and Garden Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Be Live Adults Only Tenerife, you'll be centrally located in Puerto de la Cruz, a 1-minute drive from Garden Beach and 6 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.




Overall 7.8 Good
Based on 1,899 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
6.7
Pros: Cleanliness
Excellent
9.6
Pros: Great Hotel , i liked to stay there , food and stuff was great , definitely i will back there again
Okay
5.0
Pros: Manager agreeing and apologised for poor service
Excellent
10.0
Pros: Nothing
Good
7.9
Pros: Buffet was very diverse and good quality for the money.
Excellent
9.6
Pros: Comfortable bed. Well stocked dining room at breakfast. Pleasant staff.
Good
7.9
Pros: Loved the plate of snacks delivered to the room each day.
Details
Reviews
Overall 7.8 Good
Based on 1,899 reviews
Location
9.1
Service
8.9
Cleanliness
8.1
Breakfast
7.9
Food
7.4
Room
6.5
WiFi
6.0
Amenities
5.9
Vibe
5.1
Comfort
4.2
Beach
9.1
Location
9.0
Service
8.7
Cleanliness
8.1
Breakfast
8.0
Food
7.6
Room
6.3
Amenities
5.6
WiFi
4.6
Vibe
4.4
Comfort
3.5
Location
9.5
Beach
9.4
Service
9.2
Breakfast
7.6
Food
7.6
Room
6.8
Comfort
4.8
Vibe
4.5
WiFi
4.3
Location
9.1
Service
8.6
Cleanliness
8.1
Food
7.7
Room
6.5
Amenities
6.1
Vibe
4.7
Comfort
4.5
6.7 Good
Pros: Cleanliness
Cons: No tea making facilities in room
9.6 Excellent
Pros: Great Hotel , i liked to stay there , food and stuff was great , definitely i will back there again
Cons:
5.0 Okay
Pros: Manager agreeing and apologised for poor service
Cons: Queuing for restaurant queuing for food that kept running out and not being replaced fast enough not getting served with drinks fast enough they need more staff.
10.0 Excellent
Pros: Nothing
Cons: The whole experience
7.9 Good
Pros: Buffet was very diverse and good quality for the money.
Cons:
9.6 Excellent
Pros: Comfortable bed. Well stocked dining room at breakfast. Pleasant staff.
Cons:
7.9 Good
Pros: Loved the plate of snacks delivered to the room each day.
Cons: The Club Room 'extras' that we have experienced at another Be Live hotel are not the same here. There is no Club Room Bar with premium wine/spirits/snacks. The sunbathing area dedicated for Club Room guests is just divided from other sunbeds by a length of rope!
With a stay at Be Live Adults Only Tenerife, you'll be centrally located in Puerto de la Cruz, a 1-minute drive from Garden Beach and 6 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
With a stay at 4Dreams Hotel, you'll be centrally located in Puerto de la Cruz, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.




Overall 7.8 Good
Based on 1,612 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: There is a fridge in the room. Hairdrier is available. The veranda is large with a table and chair, etc. The lightings and wifi are good, The bus station and tourist information are close.
Excellent
9.0
Pros: Central location. The church clock strikes the hour starting at 7am and is quite loud! Good if you want an early start to the day, but not if you fancy a lazy lie in. However, just a short stroll to all local bars, restaurants, sea front and shops.
Good
6.7
Pros: The rooms need to be renovated immediatly. The bathroom is old, the matrases are bad and different hights, so when you put the beds together, you cannot sleep in the middle. In the room was really hot, so the air conditioning would be great. The cleaning ladies were really nice and I can say that it was quite clean. The breakfast was ok. The wifi was good, when they fixed it. Thank you for accepting the dogs.
Excellent
10.0
Pros: The pool on the roof was a beautiful retreat
Excellent
9.2
Pros: Very clean and extremely spacious 5minutes walk from the centre
Excellent
8.8
Pros: Breakfast was excellent and so cheap at 4.50euros. Lots of fresh fruit. Eggs and cold meats and cheeses. Good choice of cereals and fruit juices. Good bread. Coffee very good. Cake selection good. Waffles. Everything was good quality and fresh.
Excellent
8.8
Pros: Location
Excellent
9.0
Pros: ok
Details
Reviews
Overall 7.8 Good
Based on 1,612 reviews
Service
9.3
Value
9.0
Location
8.7
Breakfast
6.5
WiFi
6.4
Room
5.5
Bar
4.5
Comfort
4.1
Food
4.0
Vibe
3.5
Service
9.2
Value
9.0
Location
8.4
Breakfast
6.3
Room
6.2
Comfort
4.5
Food
3.8
Vibe
3.4
Service
9.4
Location
8.7
Amenities
4.8
Comfort
3.9
Room
3.7
Vibe
2.1
Service
9.4
Location
8.8
Breakfast
5.8
Room
5.0
Comfort
4.2
8.0 Excellent
Pros: There is a fridge in the room. Hairdrier is available. The veranda is large with a table and chair, etc. The lightings and wifi are good, The bus station and tourist information are close.
Cons: The bathroom is a bit small.
9.0 Excellent
Pros: Central location. The church clock strikes the hour starting at 7am and is quite loud! Good if you want an early start to the day, but not if you fancy a lazy lie in. However, just a short stroll to all local bars, restaurants, sea front and shops.
Cons:
6.7 Good
Pros: The rooms need to be renovated immediatly. The bathroom is old, the matrases are bad and different hights, so when you put the beds together, you cannot sleep in the middle. In the room was really hot, so the air conditioning would be great. The cleaning ladies were really nice and I can say that it was quite clean. The breakfast was ok. The wifi was good, when they fixed it. Thank you for accepting the dogs.
Cons: We did not like that the room and bathroom equipment was really old. It needs to be changed. The room did not smell good and it was hot inside.
10.0 Excellent
Pros: The pool on the roof was a beautiful retreat
Cons:
9.2 Excellent
Pros: Very clean and extremely spacious 5minutes walk from the centre
Cons: Wi-fi in the room had some ups and downs
8.8 Excellent
Pros: Breakfast was excellent and so cheap at 4.50euros. Lots of fresh fruit. Eggs and cold meats and cheeses. Good choice of cereals and fruit juices. Good bread. Coffee very good. Cake selection good. Waffles. Everything was good quality and fresh.
Cons: Cracked sink in 317
8.8 Excellent
Pros: Location
Cons: In middle of old town best part of city
9.0 Excellent
Pros: ok
Cons: Better selection, but good for the cost
With a stay at 4Dreams Hotel, you'll be centrally located in Puerto de la Cruz, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
When you stay at Hotel Gran Turquesa Playa in Puerto de la Cruz, you'll be on the boardwalk, a 1-minute drive from Garden Beach and 5 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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Overall 7.7 Good
Based on 2,898 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
4.2
Pros: swimingpool
Good
6.7
Pros: Two pools were good catering for young and older clients. Housemaids were very friendly.
Excellent
8.0
Pros: The staff was extremely nice and helpful, especially the cleaning ladies. Always had a smile to offer! The room was comfortable with a good balcony. Great location!
Good
7.1
Pros: Extremly frendly staff, good location
Excellent
8.8
Pros: Kids animation was extraordinary nice
Excellent
8.3
Pros: Location, the view, food at diner.
Excellent
10.0
Pros: Ease of movement within the hotel. The excellent staff, From the moment we arrived until we left, we were treated with respect and friendliness. especially from the staff that were still there after our stay 2 years ago.
Excellent
10.0
Pros: Nice location , hotel very clean , perfect for family trips , all inclusive is definitely worth it , hard working staff
Details
Reviews
Overall 7.7 Good
Based on 2,898 reviews
Location
8.7
Service
8.4
Breakfast
6.6
Comfort
5.6
Room
5.5
Value
5.3
Food
5.3
Bar
5.2
Vibe
4.2
WiFi
1.6
Location
9.0
Service
8.4
Pool
7.6
Breakfast
6.7
Room
6.2
Food
6.2
Vibe
4.2
WiFi
0.8
Location
8.8
Service
8.3
Pool
7.1
Breakfast
5.9
Food
5.8
Room
5.6
Comfort
5.5
Value
5.2
Vibe
3.8
WiFi
1.1
Location
8.9
Service
8.2
Food
5.1
Room
4.5
Vibe
3.7
4.2 Okay
Pros: swimingpool
Cons: the bed was very bad ,the views from my room horrible .the spa is no included ,and they dont tell u until after making the payment
6.7 Good
Pros: Two pools were good catering for young and older clients. Housemaids were very friendly.
Cons: Staff in restaurant rushed you. Not prepared for clients with special dietary needs.
8.0 Excellent
Pros: The staff was extremely nice and helpful, especially the cleaning ladies. Always had a smile to offer! The room was comfortable with a good balcony. Great location!
Cons: The only negative side of the hotel was really the food. It was rather bland (even the eggs!), sauces on the side were too greasy, fish often not thoroughly cooked. Options particularly limited if one doesn't eat meat.
7.1 Good
Pros: Extremly frendly staff, good location
Cons: Food quality is poor, gap in the all inclusive, pictures on the booking are photoshoped, not reflecting the reality
8.8 Excellent
Pros: Kids animation was extraordinary nice
Cons: Old but well maintained furniture
8.3 Excellent
Pros: Location, the view, food at diner.
Cons: After we reserved the room we tried to contact the hotel by e-mail and phone, but nobody answer. When we arrived at hotel, we asked about a parking place and the receptionist directed us at a free public parking in the nearby. After two days our car was pick-up from the parking, because there took place a event which was hosted by the hotel. We had to pay 127 Euros to the Police and Pick-up company. When I requested help at the reception they said that they don't know what's happened in the parking place. We received a room near the supply gate and in the morning it was very noisy.
10.0 Excellent
Pros: Ease of movement within the hotel. The excellent staff, From the moment we arrived until we left, we were treated with respect and friendliness. especially from the staff that were still there after our stay 2 years ago.
Cons: Having to leave and go home.......
10.0 Excellent
Pros: Nice location , hotel very clean , perfect for family trips , all inclusive is definitely worth it , hard working staff
Cons:
When you stay at Hotel Gran Turquesa Playa in Puerto de la Cruz, you'll be on the boardwalk, a 1-minute drive from Garden Beach and 5 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Located in Puerto de la Cruz, Hotel Blue Sea Puerto Resort is within a 15-minute drive of Loro Park and Garden Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.




Overall 7.6 Good
Based on 2,517 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.0
Pros: The food was varied enough for a 3 night stay, the hotel was clean and the staff were lovely.
Excellent
9.6
Pros: The quality of a hotel is really good! Food and drinks were available all the time (for all-inclusicve guests). There was also a lot of animations going on and there was a lot to do. Hotel is easy to reach by bus.
Excellent
9.6
Pros: Amazing view, delicious food, friendly staff.
Excellent
8.8
Pros: Friendly staff,comfortable beds,room views
Okay
5.8
Pros: The rooms and hotel area were clean and very spacious. The hotel was very accomodating and gave us 4 rooms together rather than being all over the complex. The serve yourself drinks were okay with the hot chocolate being the highlight. All the staff were very efficient and pleasant.
Good
7.5
Pros: Lovely staff really doing best job. Easy check in check out. Spacious rooms. Clean (except the carpets)- the housekeeping staff seems to do the best they can with the dated facilities.
Good
7.9
Pros: Room was great size comfy bed always clean. Food was fantastic large selection hot and cold. Close to small beach free bus as the walk is all steps Entertainment basic but enjoyable. Mainly Spanish orientated but still plenty of moaning British never satisfied.
Details
Reviews
Overall 7.6 Good
Based on 2,517 reviews
Location
8.3
Service
8.2
Value
7.9
Cleanliness
6.8
Room
6.4
WiFi
6.3
Breakfast
6.1
Amenities
5.8
Food
5.7
Bar
5.0
Vibe
3.8
Service
8.4
Location
8.3
Value
7.9
Cleanliness
7.3
Room
6.8
Food
6.1
Amenities
5.9
Breakfast
5.8
WiFi
5.0
Bar
4.8
Vibe
3.1
Location
8.2
Service
8.1
Room
6.3
Breakfast
6.2
Amenities
5.7
Food
4.5
Vibe
4.0
Location
8.4
Value
7.9
Service
7.8
Cleanliness
7.0
Room
6.7
Food
6.5
Breakfast
6.1
WiFi
5.1
Vibe
3.6
6.0 Good
Pros: The food was varied enough for a 3 night stay, the hotel was clean and the staff were lovely.
Cons: The hotel was dated, the hotel I thought I'd booked was modernised. The food was warm not hot we had to use the microwave to heat most of our meals. There was only a microwave in one of the restaurant and not the one we preferred, which was in hotel Canarias.
9.6 Excellent
Pros: The quality of a hotel is really good! Food and drinks were available all the time (for all-inclusicve guests). There was also a lot of animations going on and there was a lot to do. Hotel is easy to reach by bus.
Cons: Beaches are quite far away. There was a mold in the shower. As for food - there was not many options for vegetarians/vegans nor gluten-free meals. I guess cleaning ladies did not have any system in which rooms they cleaned, because they were knocking on us even though they already cleaned our room. Also it was quite annoying but every morning there was a man knocking on us (and entering) at least three times and never told us what he wanted.
9.6 Excellent
Pros: Amazing view, delicious food, friendly staff.
Cons:
8.8 Excellent
Pros: Friendly staff,comfortable beds,room views
Cons:
5.8 Okay
Pros: The rooms and hotel area were clean and very spacious. The hotel was very accomodating and gave us 4 rooms together rather than being all over the complex. The serve yourself drinks were okay with the hot chocolate being the highlight. All the staff were very efficient and pleasant.
Cons: The food is poor. Sometimes only 1 meat choice of an evening and even the quality of the basic food elements like chips were poor and were often cold. Our party found ourselves eating out almost every meal as we couldn't find anything to eat in the restaurant. The hotel switched over to winter hours which is fine except there was a lack of signage to reflect this and you had to trek across the complex to a different hotel for breakfast and then a different hotel to that for lunch and dinner. The entertainment was also lacking in quality which you couldn't get away from as there were no quiet bars or even an indoor bar to go and sit and play cards etc.
7.5 Good
Pros: Lovely staff really doing best job. Easy check in check out. Spacious rooms. Clean (except the carpets)- the housekeeping staff seems to do the best they can with the dated facilities.
Cons: Evening entertainment awful, I don't think people would be able to take it if not the all inclusive open bar.. Carpets throughout the hotel very dirty with old staines. Cocktails and wine included in the all inclusive offer tasted horrible, also coffee wasn't great - during mealtimes certain drinks were not available I.e.coffee only during breakfast, fizzy soft drinks and sparkling water off at breakfast.
7.9 Good
Pros: Room was great size comfy bed always clean. Food was fantastic large selection hot and cold. Close to small beach free bus as the walk is all steps Entertainment basic but enjoyable. Mainly Spanish orientated but still plenty of moaning British never satisfied.
Cons: Aircon in room noisy and was not cooling.
Located in Puerto de la Cruz, Hotel Blue Sea Puerto Resort is within a 15-minute drive of Loro Park and Garden Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
When you stay at Hotel Maga in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a 24-hour front desk and an elevator.




Overall 7.4 Good
Based on 971 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
8.0
Pros: Amazing value for money for a hotel just round the corner from the main square. Pleasantly surprised to find that shampoo was provided, I wasn't expecting any extras given how cheap the room itself was.
Excellent
10.0
Pros: A nice place to stay. The beach is near, about 15 min by foot. A lot of bars and restaurants are near. I enjoyed.
Poor
1.0
Excellent
9.6
Pros: Very good value for money!
Excellent
10.0
Pros: The cleaning of the rooms and the staff at the restaurant are super friendly.
Okay
5.4
Pros: Location
Good
6.3
Pros: Good location
Details
Reviews
Overall 7.4 Good
Based on 971 reviews
Value
9.1
Location
8.8
Food
8.7
Service
8.1
WiFi
7.6
Breakfast
4.5
Room
4.2
Cleanliness
4.2
Comfort
3.3
Vibe
2.5
Value
9.3
Food
9.0
Location
8.8
Service
7.9
Cleanliness
3.9
Room
3.6
Comfort
3.1
Vibe
2.1
Location
9.1
Service
8.5
Room
4.0
Comfort
3.8
Room
3.4
8.0 Excellent
Pros: Amazing value for money for a hotel just round the corner from the main square. Pleasantly surprised to find that shampoo was provided, I wasn't expecting any extras given how cheap the room itself was.
Cons: There was a bit of a wait at check in as a member of staff was located. I specifically chose a room with a double bed and even sent a message to double check this a few days before our arrival but this wasn't answered and in the end we had two single beds. A few little bugs in the wardrobe so we preferred not to keep any clothes on the shelves in there. A small bin in the bedroom itself, not only the bathroom, would have been nice.
10.0 Excellent
Pros: A nice place to stay. The beach is near, about 15 min by foot. A lot of bars and restaurants are near. I enjoyed.
Cons:
1.0 Poor
Pros:
Cons: I informed the receptionist that my room was directly above the rnnoisy restaurent kitchen. And a generator was making more noise. He said as l had a budget room (£20 for a single person) l could not have a transfer. So l found another place and checked out the 2nd day. Reception was rarely manned so l emailed l was leaving and left the room key at the desk. No reply has been recieved. I feel l should get a refund of the 2nd night. How do l make a complaint?
9.6 Excellent
Pros: Very good value for money!
Cons: There are building works and it can be pretty noisy on a Saturday night
10.0 Excellent
Pros: The cleaning of the rooms and the staff at the restaurant are super friendly.
Cons: Maybe its a bit noisy at night cause its at the city center but for this price is completely reasonable so in my opinion you should just be informed about "the price" you are paying. With ear plugs it is perfect :)
5.4 Okay
Pros: Location
Cons: I was robbed in a room
6.3 Good
Pros: Good location
Cons: The noise after 11pm was ridiculous due to night club nearby noise never stopped till 5am Would never stay here again
When you stay at Hotel Maga in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a 24-hour front desk and an elevator.
When you stay at Apartamentos Be Smart Florida Plaza in Puerto de la Cruz, you'll be in the historical district, within a 5-minute drive of Garden Beach and Lago Martianez Swimming Pools. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.




Overall 7.1 Good
Based on 2,075 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: Well kept reception nice breakfast decent room
Good
6.0
Pros: Good location near center, beach and bus station, low price, nice staff.
Excellent
8.3
Pros: The staff was really kind and helpful and the location is perfect.
Excellent
8.8
Pros: Value for money. Location
Okay
4.2
Pros: The guy was very helpful at the reception. He was going to offer a third room but we had already decided we wanted to leave.
Okay
5.0
Pros: Very close to the old part of Puerto de la Cruz, close to a number of nice restaurants!
Details
Reviews
Overall 7.1 Good
Based on 2,075 reviews
Location
9.1
Service
7.0
Food
4.9
WiFi
4.2
Cleanliness
3.8
Room
3.7
Breakfast
3.4
Comfort
3.4
Amenities
3.4
Vibe
2.0
Location
8.9
Service
6.8
Comfort
3.8
Cleanliness
3.5
Amenities
3.1
WiFi
3.1
Room
2.9
Vibe
1.4
Location
9.2
Value
7.8
Service
7.4
Food
4.8
Cleanliness
4.0
Room
3.6
Comfort
3.4
Vibe
1.4
Location
9.2
Service
7.5
Comfort
3.2
Room
2.6
Vibe
2.2
8.0 Excellent
Pros: Well kept reception nice breakfast decent room
Cons: Kitchen facilities poor needed kettle and more pans. Noisy at night from late returning guests woke us up.
6.0 Good
Pros: Good location near center, beach and bus station, low price, nice staff.
Cons: The hotel needs an update in furnitures and almost everthing else. The kitchenette was not really useful, almost no heat on stove plates - 15 min. to boil water for coffee, no pan etc. The free wifi was a joke and you had to pay for a "premium wifi" witch was very slow and cost €20 for a week for EACH device = € 60 for 3 devices (I refused and only payed € 20 for all devices, since its was not very clear on the sign in the reception) Much better to use the free wifi in town.
8.3 Excellent
Pros: The staff was really kind and helpful and the location is perfect.
Cons: There was only two things that we didn't like. The beds were separate and because of the shelf for the phone, was uncomfortable to unite them and the mattress was too hard and the other thing was that the wi-fi wasn't free. Nowadays one would expect it really. Otherwise was all really good for the money we paid.
8.8 Excellent
Pros: Value for money. Location
Cons: Fan in room
4.2 Okay
Pros: The guy was very helpful at the reception. He was going to offer a third room but we had already decided we wanted to leave.
Cons: Be Smart Florida Plaza was not what we expected so we checked out the same day. The outside and reception area looked good then as we came out of the lift we saw how poor the presentation was, the hallway carpets were old and stained, the first room we got had an absolutely filthy bathroom, the TV was not working properly because of a faulty button and the phone line was not working properly when we called down to the reception. We were given another room which was slightly better yet the beds felt uncomfortable and the terrace was a tiny balcony with no privacy. We decided to go swimming and to our disappointment the pool was closed at 6pm which is very early considering it is still bright. We have never checked out of a hotel on the same day & would not reccomend this to any of our friends or family who visit us!
5.0 Okay
Pros: Very close to the old part of Puerto de la Cruz, close to a number of nice restaurants!
Cons: Not enough kitchen utensils. For instance we had to go out and buy a frying pan?! The old (not flat screen) TV did not work and the wifi was rather slow.
When you stay at Apartamentos Be Smart Florida Plaza in Puerto de la Cruz, you'll be in the historical district, within a 5-minute drive of Garden Beach and Lago Martianez Swimming Pools. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
With a stay at HC Hotel Magec, you'll be centrally located in Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and San Felipe Castle. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 6.8 Good
Based on 1,432 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.0
Pros: Thank you for food gluten free for me. Great , friendly staff.
Excellent
10.0
Pros: Hotel is situated next to the main bus station which is great. Clean room. Good food... Stuff...
Okay
5.0
Pros: The breakfast was good, much better than expected from what the premises in general promised. The nice, clean corridor flours. The swimming pool (is it the pool that makes it a four star hotel?)
Excellent
10.0
Pros: The breakfast was amazing. The staff was very friendly and able to talk English. Big, spacious room!
Good
6.3
Pros: Staff were lovey, great selection at breakfast and it’s clean
Excellent
10.0
Pros: Friendly staff, central location you can go everywhere in the city buy walking. Definitely coming back!!!!
Details
Reviews
Overall 6.8 Good
Based on 1,432 reviews
Location
8.2
Service
7.8
Breakfast
7.5
Value
6.8
Cleanliness
5.9
Food
5.2
Room
4.5
Pool
3.9
WiFi
3.6
Comfort
3.4
Amenities
2.4
Vibe
1.9
Wellness
1.8
Location
8.1
Service
7.4
Value
6.3
Food
5.4
Cleanliness
5.3
Room
4.2
Comfort
3.4
Service
7.6
8.0 Excellent
Pros: Thank you for food gluten free for me. Great , friendly staff.
Cons:
10.0 Excellent
Pros: Hotel is situated next to the main bus station which is great. Clean room. Good food... Stuff...
Cons:
5.0 Okay
Pros: The breakfast was good, much better than expected from what the premises in general promised. The nice, clean corridor flours. The swimming pool (is it the pool that makes it a four star hotel?)
Cons: The beds and the bathroom were not up to standards for what I expect from a four star hotel. The room was clean but warn out. It also had a not so nice smell. To have to pay extra for WiFi and for access to the safe in the room, downgrades the experience. That the hotel could not offer car parking was also a disappointment that caused some problems
10.0 Excellent
Pros: The breakfast was amazing. The staff was very friendly and able to talk English. Big, spacious room!
Cons: Maybe a lamp more would be useful in the room. I needed more light! Old building but with good facilities No wifi in the rooms.
6.3 Good
Pros: Staff were lovey, great selection at breakfast and it’s clean
Cons: The beds were so hard they gave us both a sore back even though I’m used to sleeping on a firm mattress
10.0 Excellent
Pros: Friendly staff, central location you can go everywhere in the city buy walking. Definitely coming back!!!!
Cons:
With a stay at HC Hotel Magec, you'll be centrally located in Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and San Felipe Castle. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Located in Puerto de la Cruz, Elegance Miramar Hotel is in a regional park, just a 2-minute walk from Taoro Park and a 4-minute drive from Garden Beach. Featured amenities include a computer station, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 5.9 Okay
Based on 1,716 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Details
Reviews
Overall 5.9 Okay
Based on 1,716 reviews
Location
7.8
Value
6.8
Breakfast
6.5
Cleanliness
5.8
Room
5.5
Service
4.9
Bar
4.1
Wellness
3.9
Amenities
3.9
WiFi
3.9
Food
3.6
Vibe
1.2
Location
7.7
Value
7.1
Breakfast
6.2
Room
5.2
Service
4.7
Amenities
3.7
Food
3.0
WiFi
2.2
Vibe
0.7
Location
7.8
Breakfast
7.1
Value
6.6
Cleanliness
5.4
Room
4.7
Service
4.2
Food
3.8
Amenities
3.6
Vibe
0.7
Location
7.7
Value
6.6
Cleanliness
6.4
Room
4.7
Service
4.7
Amenities
3.9
Food
3.8
Vibe
0.8
Located in Puerto de la Cruz, Elegance Miramar Hotel is in a regional park, just a 2-minute walk from Taoro Park and a 4-minute drive from Garden Beach. Featured amenities include a computer station, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Where to stay in Puerto de la Cruz?
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