Value for money
Distance to city centre
|Santa Ana J. Wayne/Orange Cnty|
Distance to airport
|"The complimentary breakfast was delicious."||(in 87 reviews)|
|"Happy hour bartending was excellent"||(in 11 reviews)|
|"Breakfast and bar were amazing and delicious."||(in 4 reviews)|
|"This hotel was HORRIBLE!"||(in 26 reviews)|
|"Why must they charge for parking?"||(in 37 reviews)|
|"Room service food was disappointing."||(in 48 reviews)|
|free breakfast||in 183 reviews|
|room temperature||in 134 reviews|
|room service||in 133 reviews|
|parking fee||in 94 reviews|
|staff was very friendly||in 85 reviews|
|great parking||in 61 reviews|
|amazing and the hotel||in 60 reviews|
|bed was very uncomfortable||in 54 reviews|
|pool and hot tub||in 41 reviews|
|happy hour||in 33 reviews|
|hotel was under construction||in 26 reviews|
|room was dirty||in 23 reviews|
|free drinks||in 22 reviews|
|order omelet||in 13 reviews|
|bar was amazing||in 11 reviews|
|common areas||in 7 reviews|
|control the heat||in 6 reviews|
Bed was comfortable
This hotel is in need of a major renovation. Paint peeling off walls, carpets were very dirty. Bath room door wouldn’t shut unless you leaned on them. Light sconces missing. Bathtub lever to turn on shower was broken. Restroom in the bar area was disgusting. I could go on.... Breakfast ran out of many food items 90 minutes before it was supposed to end.
Poor service, terrible hvac, unresolved room issues
Room temp is not controllable using thermostat. Rooms were over 80 degrees with no way to adjust. Front desk said central air is set for the entire hotel. Very uncomfortable to sleep when it is close to freezing outside but 83F in the room. Had to leave a window open to try and cool it off. Both TVs in the suite did not work and flashed a No Signal error. Called the front desk for help 3 times and was promised a repair person who never came. Pool ran out of towels. bathroom tub drain clogged. Stains on sofa. Room door difficult to unlock. Side door to lobby did not unlock with keycard. We stay at several Embassy’s in the Orange County area throughout the year but this property on Dyer is the worst. They recently remodeled the atrium, but the rooms are in terrible shape.
Everything was great, service was fantastic and our room was clean and very nice!
Everything was 5 stars! Thank you for everything Embassy!
Friendly, helpful staff, excellent breakfast--thos
The suites are spacious and lovely; the breakfasts and happy hours, a wonderful feature.
The heating/ac system is inadequate: although it was chilly at night, the system was not set to provide heat. The staff provided a space heater, but... not what I'd expect from a fine hotel.
Friendliness of staff , very comfortable and the hospitality wa above and beyond.
$15 per night parking
Met my expectations
The size of the room was great, the location was easily accessible to the freeway, the complimentary breakfast was gteat, the cocktail hour was nice just maybe needed a better selection of alchohol.
The public area could have been cleaner, room service trays would stay in the hallways all day, the elevators were in desperate need of vacuuming. The front desk staff could have been more friendly, upbeat, and helpful. We had a small issue the night before check out, my car battery died. I figured security could give up a jump in the morning ingredients when we checked out. Upon check out I asked if they could and the front desk agent saI'd no, we asked why and the answer was simply we can't. She suggested maybe we ask the valet, so we did and he said no. They had their shuttle vehicle, a big SUV, just sitting up front, I asked if they could use that, the answer was still no. Unfortunately they seemed to be okay with us being stranded in their parking lot. They were zero help, along with the fact they just didn't care.
A truly good hot breakfast.
The maids didn't clean/tidy our room for the second nights stay. Also, the pillows are awful. The front desk offered a foam pillow, but it was never delivered! One of the two TVs didn't work correctly and maintenance guy said other rooms were problematic too. The wifi was slow most of the time. Lastly, having to pay $15 per night for parking is ridiculous. I did however get that waived because of all the mentioned room issues.
Great Stay at Embassy Suites by Hilton Santa Ana O
Quick check in. Very clean room.Close to all our activities. 12 min to Disneyland,17 min to Laguna Beach. 5 min to Airport. Very good parking. Well lit grounds. Overall Great stay.
Staff seemed very neutral.
mediocre breakfast however great made to order omelets. All come with your stay which is worth the hotel in itself.
Coctail hour and made to order breakfast was a great way to start and end the day
The climate control for the room is based on the season and weather. It didnt get cold enough for my liking. No real complaint though
The Front Office Director is the worst ever
The Front Office Director is the worst ever, exactly the one who was Duty Manager on 5/23/2015. He is mean to the guests and does everything he can to NOT help them. I would have rated this hotel as average if it was not of this individual who ruined my day with my family.
The atmosphere and decor are excellent. The staff was very helpful in meeting my needs. Overall, a great stay and experience.. Thank you
The elevators need some upgrading. I think they are very slow . I also think that the toilet and shower drains were very slow.
Orange County is one of the great destinations in Southern California. With theme parks like Disneyland and Knott’s Berry Farm, there are plenty of places to take the family and enjoy yourselves. The beaches are spectacular, and the views are amazing. Traveling to Orange County means that hotels are competing hard for the business of guests. They must offer some great amenities along with excellent location. The cherry on top of a proper hotel sundae is the service. A hotel that showcases a great combination of amenities, location, and service is the Embassy Suites by Hilton Santa Ana Orange County Airport. This hotel has it all.
When staying at the Embassy Suites by Hilton Santa Ana Orange County Airport, guests are blown away by how impressive the hotel itself is. With amazing views, guests can see the beauty of Orange County from the room’s large windows. Inside the rooms, there are plenty of reasons to love the hotel. The premium mattresses promise an excellent night’s rest, especially after a day of running around Southern California and seeing all the sights. There is free high-speed internet access, which allows guests to browse for all types of different things to do. The front desk and concierge make sure that all requests from the mundane to the exotic are handled quickly and deftly.
Finding a hotel in Orange County that does so much for its guests is not very easy. Fortunately, the Embassy Suites by Hilton Santa Ana Orange County Airport makes sure that guests are treated like the VIPs they are.
based on 709 reviews
Value for money
Policies vary by room type and provider.
All reservations at Embassy Suites by Hilton Santa Ana Orange County Airport – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites by Hilton Santa Ana Orange County Airport is located at 1325 East Dyer Road in Delhi, 4.3 km from the centre of Santa Ana. Embassy Suites by Hilton Santa Ana Orange County Airport is the closest landmark to Embassy Suites by Hilton Santa Ana Orange County Airport.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Embassy Suites by Hilton Santa Ana Orange County Airport.
No, Embassy Suites by Hilton Santa Ana Orange County Airport does not offer free Wi-Fi.
No, Embassy Suites by Hilton Santa Ana Orange County Airport does not offer free parking.
Yes, Embassy Suites by Hilton Santa Ana Orange County Airport offers free airport shuttle service.
Embassy Suites by Hilton Santa Ana Orange County Airport is 3.8 km from Santa Ana J. Wayne/Orange Cnty. Embassy Suites by Hilton Santa Ana Orange County Airport is 30.2 km from Long Beach Municipal.
No, pets are not allowed at Embassy Suites by Hilton Santa Ana Orange County Airport.
Yes, Embassy Suites by Hilton Santa Ana Orange County Airport has a pool on-site.