The toilet seat was broken, sheets were ripped and I heard dogs that were in rooms near me barking.
2 stars
Sleep Inn and Suites Smyrna - Nashville
Photos of Sleep Inn and Suites Smyrna - Nashville
Overview
Dream better at the Sleep Inn and Suites Smyrna - Nashville hotel in Smyrna, TN located off Interstate 24 near the Global Mall at the Crossings in Antioch. This pet-friendly hotel is near destinations like Nashville Superspeedway, Adventure Science Center, Nashville Zoo at Grassmere, Tennessee State University and Sam Davis Plantation. Enjoy amenities like free hot breakfast, free WiFi, free weekday newspaper, guest laundry facilities, fitness center and business center. Guest rooms include a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Sleep Inn and Suites Smyrna - Nashville
Amenities at Sleep Inn and Suites Smyrna - Nashville
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Interconnected room(s) available
- Sofa
Media and entertainment
- Radio
- Cable or satellite TV
Bedroom
- Wardrobe or closet
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Sleep Inn and Suites Smyrna - Nashville
7.9
Good
896 verified ratings
Wonderful
430
Very good
139
Good
98
Okay
61
Fair
63
Mediocre
28
Poor
77
Summary of reviews
Guests say
Guests appreciated the great breakfast and clean rooms, but many expressed dissatisfaction with the air conditioning issues, noise from neighboring rooms, and cleanliness concerns in some instances. The location was frequently praised as convenient, though some noted the need for improvements in room comfort and amenities.AI-generated from customer reviews
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Score by provider
7.9 out of 10
504 reviews
7.8 out of 10
249 reviews
9.6 out of 10
14 reviews
4.4 out of 10
5 reviews
All reviews
Cons (-) The room was not clean there was a pill bottle by the nightstand there is no alarm clock I repeatedly asked for one for two days and the shower was not cleanNor were the sheets and bedding. I had stayed here previously and it has gone down hill!
Pros (+) The staff was very accommodating!
Pros (+) Location was good. Good location for smokers
Cons (-) Room was non smoking room, but there was obviously serious smokers in the room at some point. When I explained this to the front desk, he came to the room and denied smelling smoke/poor air quality. I have allergies and explained that I could not stay in that room because I was just getting over a sinus infection. After deciding to leave the hotel, the front desk attendant offered another room. I'...
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Cons (-) The manager(Linda H.) withheld my receipt upon checkout, saying she had to "check my room".....made negative comments about kids in a large group of respectful black students, and was very and I mean very RUDE and unprofessional to me and other guest. I am a professional and a manager in my field...I have never met a "sales manager" that had absolutely no customer orientation about herself at all....
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Location
2689 Highwood Boulevard, Smyrna, TN 37167
What's nearby
- Jordan-Williams House5.4 km
- Historic Sam Davis Home & Plantation6.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sleep Inn and Suites Smyrna - Nashville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sleep Inn and Suites Smyrna - Nashville
Nearby hotels and places to stay
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See most recommended stays in SmyrnaGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 5.0 km |
Nearest Airport | Nashville Intl |
Distance to airport | 19.1 km |