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5.9
The first agent I spoke with was boderline rude. I was the only person in line and was waiting patiently. She sent me across the airport for a facemask before she would speak to me. Under normal circumstances not a big deal. That day I was dealing with a sprained ankle. Not a fun walk. Second issue, the Rogue we got had no running headlights. We discovered this the second night there when we attempted to drive home, in the dark. Ended up calling my brother to come get us and locked the car up in a convenience store parking lot. Third was driving back to the airport to get the car replaced. I bought the tank of gas. The clerk initially stated I would have to buy another tank of gas. Thankfully, she understood the issue and I did not have to pay for another tank of gas. The second female clerk I spoke to was better, nicer, and much more pleasant than the first one.Reviewed 3 Aug. 2021
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2.0
Pros:NothingCons:Rude and unhelpful staff. Nobody available during posted business hours. They may cancel your reservation even if you prepaid without giving you notice.Reviewed 18 Nov. 2020
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3.6
Pros:Nothing.Cons:They could have alerted me of the hours change so i would have known they would be closed. At the least, they could refund my money.Reviewed 17 Apr. 2020
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7.2
Pros:Yes. People were great. Turned the car in early due to the virus, March 20. Checkout girl was wonderfulCons:Windshield couldn’t be cleaned, something on itReviewed 1 Apr. 2020
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7.2
Be wary of insurancePros:Last minute rental to drive to comfort tx was easy to book and fast to drive of the lotCons:The insurance cost more than the car rental and was charged for two days,personally I would like to see a flat rate introduced to start saving people money.Reviewed 5 Jun. 2017
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9.6
Smooth, easy, & fastPros:The service was fast, I was in and out in less than 10mins. I received a Dodge Journey and it was parked up front.Cons:The vehicle needed to be vacuumed and wiped down.Reviewed 4 Dec. 2015
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10.0
No sweatPros:Fast, friendly, hassle free.Cons:Would prefer free, but you can't have everything.Reviewed 8 Nov. 2015
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