10.0
Great experience. They upgraded my car and honored the price of the reservation. Excellent rate compared to other car rental companies. Very recommended.Reviewed 28 Mar. 2022
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2.0
They had no car left and I was charged car insurance from a separate company regardless on my visa! Was with my two daughters stuck at the airport waiting to get in contact with someone from thrifty and when we did we were told it was never confirmed! Be careful when ordering theses things online! Never again will I use Kayak!Reviewed 9 Mar. 2022
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2.0
The rental desk tried to rip me off.Reviewed 26 Jan. 2022
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2.0
Cons:There wasn't anyone at the to arrange a shuttle or anything. Worst of all, when I manage to make an international call from Uruguay to US from my cell, the company representative was completely useless and offered me to call a local number and deal with it myself ;( Ended up getting a car from EuropReviewed 25 Apr. 2019
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2.0
Don't even think about not buying their insurance!Cons:I bought the insurance I was offered during the booking process. Since I had that covered, I asked Thrifty NOT to add any insurance on the contract. Since they don't trust any other insurance policy "other than the ones they sell", they request that I provide a credit card where they can BLOCK 7,500 USD (That is seven thousand five hundred dollars!) UN-BELIEVABLE!Reviewed 20 Mar. 2017
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6.0
Pros:Good priceCons:I requested more than 2 air bags in my car, no car was available.Reviewed 27 Feb. 2017
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2.0
Very slow service and damaged carsPros:NothingCons:Took 2 hours to get the car. that office needs more people but employees need to be more direct and assertive. Car was dirty inside and out and made very weird noises . It was also very damaged, we spent 30 min detailing all the previous bumps and issues before I took the carReviewed 6 Dec. 2016
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2.0
Pros:thrifty never more !!!Reviewed 29 Nov. 2016
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10.0
Pros:Great service. Efficient pick up and drop off.Reviewed 25 Aug. 2016
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