Book Ace car rentals in Burlingame

Reviews for Ace in Burlingame

Recent reviews

Traveler rating

Excellent

0

Good

0

Okay

0

Mediocre

4

Poor

0

Find reviews that mention:

car was cleanshuttle from the airport

car availablegreat price

get the car

4.4

Car not availablePros:Car was fine, but wasn't cleaned, not a full tank in it.Cons:I arrived to pick it up and the car wasn't available. I only had 24 hours to use it as my brother and his wife were in town from South Carolina - so it was very unfortunate timing and quite frustrating. I'd appreciate a refund of my money please.Reviewed 28 Mar. 2016

review from

2.0

Pros:NothingCons:Not having made this bookingReviewed 27 Jan. 2020

review from

10.0

nice rentalPros:service vanCons:no alternate drop off locationsReviewed 3 Apr. 2016

review from

2.0

Cons:Them having a proper carReviewed 4 Feb. 2020

review from

2.0

Cons:They could have had a car for us. Got there and they did not have our car. Gave it to someone else and did not have any more to rent. Had reservations!!!!!!Reviewed 24 Feb. 2019

review from

6.8

Wow big vanPros:Employees were very helpfulCons:I rented an 8 person van. It turned out to be a 15 person van with a few benches removed. It was too long for us to use in Mill Valley. We returned it and rented a smaller vehicle. Pick up at SFO did not go well. They rent 15 person vehicles but sent a vehicle that could only pick up 7 people. Ace is off site and takes awhile to get to it. Not a good situation.Reviewed 25 May 2016

review from

2.0

Pros:NothingCons:When we arrived to the facility they didn't have any rentals for us. There were 2 other couples there with the same issue. The guy at the front counter said this is how it is and told us we had to wait. He also said he had no idea how long the wait would be. This has to be the worst experience I've ever had.Reviewed 14 Sep. 2016

review from

2.0

Cons:They only had Van's when I requested a SUV 3 weeks in advance. It was very late to get another car on different company. Why ACE didn't communicate me that? Then I lost half of day to get the SUV next day. I'm very disappointed how ACE managed my booking for my family vacation time.Reviewed 21 Mar. 2019

review from

6.8

Great car at great price, but huge hassle/wait atPros:Car was very clean and comfortable, price was excellent.Cons:Took forever to get from airport to pickup, had to call multiple times. When shuttle finally arrived, it didn't have enough seats. Took 45 minutes to pick up car, at least 30 to drop off.Reviewed 18 Apr. 2016

review from

6.8

Ok....Pros:The car gave no issues.Cons:The cars are outdated. And high mileage. 60,000+. They charge u $25 extra on top of whatever they decide is the daily amount for the car your renting if you go over a day... so be prepared. It's not the amount u get quoted for the rest of your trip. So if u go over be prepared to get slammed. I got lucky the daily rate was only like 15 to 20 over my rate.. but imagine keeping car extra day and having to pay 100+ for just one day if your rate was $40 a day...Reviewed 17 Jul. 2016

review from

7.6

Decent Bang for the BuckPros:$100 less than other rentals. We rented for 4 days. Friendly service. Minivan was clean & new, but entry level model. Side windows did not roll down.Cons:Offices were shabby and further from airport than the car rental center, which is already at a remove from terminals. Shuttle arrived quickly, but instructions to call for pickup weren't immediately obvious at time of rental.Reviewed 15 Apr. 2016

review from

More

• 8.8 /10Enterprise Car Rentals at Burlingame
• 6.5 /10Hertz Car Rentals at Burlingame
• 5.7 /10Airport Van Car Rentals at Burlingame

• What is the most popular rental car from Ace in Burlingame?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Ace in Burlingame.

• How many car rental locations does Ace have in Burlingame?

  Ace has 2 rental locations in Burlingame. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: San Francisco airport (SFO)?

  No (According to our data)

• Does Ace offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  No (According to our data)