Book Ace car rentals at London Luton Airport

London, United Kingdom - Luton
18 Aug — 25 Aug
Same drop-off
London, United Kingdom - Luton
Thu 18/8
Noon
Thu 25/8
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews

Overall Rating5.8 OkayBased on 6964 reviews
Cleanliness
6.1
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.5
Value for money
5.8

Recent reviews

Traveler rating
1270
686
847
1959
74
Find reviews that mention:
10.0
Very good affordable deals! Will definitely book againReviewed 10 Aug. 2022
review fromkayak
8.0
Off site rental car facility with limited van service when arriving extremely early or late. When I flew out in the middle of the day the van was there and ready to go when I dropped the car offReviewed 9 Aug. 2022
review fromkayak
4.0
The car was really beat up, brakes were worn, transmission stuttered between lower gears. It was not cleaned on the outside and all the windows were very dirty. The location was understaffed for check in. Multiple shuttles were needed which was not mentioned anywhere and proved rather inconvenient. I would not recommend.Reviewed 9 Aug. 2022
review fromkayak
2.0
Car ride was nice. Customer Service was not with explaining details. Will never rent from them againReviewed 8 Aug. 2022
review fromkayak
2.0
Ace WRONGFUL charge me caring me not to get rental. It cost more financially for the whole day.Reviewed 8 Aug. 2022
review fromkayak
10.0
Everything was easy and the car was in great shape! Great value.Reviewed 6 Aug. 2022
review fromkayak
6.0
+ got an upgrade (small SUV instead of eco) + Easy drop off - pick up took 1 hour and 20 minutes; total chaos - got a stinky smoker carReviewed 6 Aug. 2022
review fromkayak
2.0
Complete joke. Pay the extra few bucks.Reviewed 5 Aug. 2022
review fromkayak
2.0
The pick-up van shuttle never came to get us at the airport after waiting for over an hour and calling multiple times so we cancelled and rented from another company the next day.Reviewed 4 Aug. 2022
review fromkayak
10.0
Pick up was fastReviewed 4 Aug. 2022
review fromkayak
2.0
The pickup was great. The problem occurred after I received the final bill for the rental car. I company added CDW insurance after I stated I did not want and had full coverage with my insurance company. Ace also charge an onsite fee for the airport, but they are located offsite. I attempted to call the manager but his voicemail was full and his staff would not helpful. I ended up filing a dispute with my credit card company. Please do a better job vetting companies you recommend.Reviewed 4 Aug. 2022
review fromkayak
2.0
There was not an airport shuttle as advertised. Just a car that could not fit everyone at once. Also there was a mandatory insurance charge added at the pickup that was not disclosed by kayak. Then a mileage fee that was also not disclosed previously. I ended up paying $100 more to ace than what was advertised on kayak for only a 2 day rental. Id have never booked through kayak if I knew that would be the case and i wont be doing it again.Reviewed 3 Aug. 2022
review fromkayak

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