Book Ace car rentals at Long Beach Municipal Airport

Long Beach, CA, United States - Long Beach Municipal
11 Aug — 18 Aug
Same drop-off
Long Beach, CA, United States - Long Beach Municipal
Thu 11/8
Noon
Thu 18/8
Noon
Driver's age:

Reviews

Overall Rating5.7 OkayBased on 58 reviews
Cleanliness
5.9
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.6
Value for money
5.5

Recent reviews

Traveler rating
8
5
9
21
0
Find reviews that mention:
10.0
Pros:YesCons:Wait timeReviewed 13 May 2021
review fromkayak
3.6
Pros:The car was clean and comfortable.Cons:The service could not have been worse. We waited over an hour before we had someone finally pick up the phone and send an airport van. On our return flight, we turned our car in at the appointed 4:00 time to find a note on the desk that said “please place the keys in the Dropbox. We had expected to get a ride to the airport, but that was not to be. We walked 20 minutes or so to the airport and barely made our flight. The communication with your renters needs some work.Reviewed 10 Oct. 2020
review fromkayak
3.6
Pros:Nothing. Very unprofessional.Cons:Sat and waited for an hour at the airport and the shuttle never showed up. Called 3 times, never answered. Took a $10 Uber to the office, and two young unprofessional girls were there. “I was at lunch”. After we took the car and got to the hotel, they call us and told us they left keys in our car so they came and met us and switched us cars. What a joke. The replacement car was a crappy, smoke smelling Kia Soul, nothing like the commercial with the hamsters. I had never seen a rental car in such bad condition.Reviewed 8 Feb. 2020
review fromkayak
2.0
Pros:Typically it is the lowest. For a reason. Even then I would not recommend renting from here.Cons:The staff is untrained, unprofessional and many give you the attitude that they will probably steal your information. The prove of having insurance. In mist car rental agencies you just tell them the name is the insurance here you have to have a policy # and fill it out. Or they fir e you to buy insurance! Wtf!!! I’m getting the impression they are hiring the bottom feeders of tre employees with fishy background. All care more in their cell phone than try to help you to rent and leave the facility. I had a reservation d as Nd had to rebook at the car agency nearby. What a completely ware of time.Reviewed 7 Jan. 2020
review fromkayak
2.8
Cons:Stop cheeting people with the small print ,getting customers offering unlimited milesReviewed 6 Jan. 2020
review fromkayak
3.2
Pros:Staff was helpful and professional.Cons:The car was beat up, dirty on the exterior and had damage to the front, dings and dents, and windshield wipers that need to be replaced, making driving uncomfortable and dangerous.Reviewed 18 Nov. 2019
review fromkayak
2.8
Pros:Price was okay.Cons:Service, car, cleanliness, vehicle performance, everything. It was a bad experience. Took a long time to pick up. Car had dents, missing panels, unclean, etc.Reviewed 21 Oct. 2019
review fromkayak
2.0
Pros:Absolutely the WORST. I will never use Ace again. The receptionist was rude and behaved as if we were interrupting her phone conversation.Cons:What in the world does unlimited mileage mean? This is false and misleading and a waste of our time. We went back to the airport and rented from Avis. Don't rent from Ace!Reviewed 9 Sep. 2019
review fromkayak
6.8
Cons:The priceReviewed 4 Jul. 2019
review fromkayak
4.0
Cons:They over charge people.Reviewed 18 Jun. 2019
review fromkayak
2.0
Pros:Got a car that I ordered.Cons:Upon pick up was told that I could not rent car if I did not purchase extra insurance. At drop off was informed that I was not supposed to drive out of state of California. I booked because online it said unlimited miles. The price quoted online to what I paid was 4-5 times higher.Reviewed 4 Apr. 2019
review fromkayak
3.6
Customer service sucksCons:Lied about sending shuttle to pick me up.Reviewed 12 Jan. 2019
review fromkayak

Other car rental agencies at Long Beach Municipal Airport scored

Ace car rentals near Long Beach Municipal Airport

4700 Airport Plaza Dr., Ace car rentals

Address

4700 Airport Plaza Dr.

Hours

Wednesday08:00 - 15:00
Tuesday08:00 - 15:00
Monday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00

Phone

+1 562 420 9100

Top tips for renting a car from Ace at Long Beach Municipal Airport

  • 25% of our users found rental cars from Ace at Long Beach Municipal Airport for C$ 55 or less
  • Economy rental cars from Ace at Long Beach Municipal Airport are around 40% cheaper than other car types, on average

FAQs about renting a car from Ace at Long Beach Municipal Airport