10.0
Perfect vehicle for our trip, easy pick up and drop offReviewed 21 Aug. 2023
review from![kayak]()
6.0
Why the switchPros:Car was well equipped with blind spot detection, especially useful driving in Boston.Cons:I had reserved a sedan but only SUVs and Mini-vans were available. When I said that I would not drive one of those types of vehicles, I was told that I would have to wait about half an hour. When I said that I would wait, within one minute a sedan was available. Interesting! This is similar to being seated at the worst table in a restaurant when there are no other people there. Is this common practice?Reviewed 23 May 2018
review from![kayak]()
9.6
Fast and easyPros:No issues on pick up or drop off. Albany is on site. I had to wait for attendant to show but only a couple of minutesCons:No signs for car rental returns at LaGuardia so you have to look up yourself.Reviewed 18 Mar. 2018
review from![kayak]()
10.0
Pros:Price + Ease of Pick-up + Clean Car + Modern AmenitiesCons:Nothing.Reviewed 27 Dec. 2017
review from![kayak]()
10.0
Quick and EasyPros:From the time I picked up to the time I left with the car was all of 15-20 minutes. No long drawn out process.Cons:Having to supply two phone numbers at the counter. I only have one number.Reviewed 5 Dec. 2017
review from![kayak]()
10.0
Pros:Staff was very helpful and accommodating.price was reasonable and vehicle was in good condition and fully met our needs.Reviewed 3 Dec. 2017
review from![kayak]()
9.6
Pros:Car was clean and I enjoyed driving it.Cons:Initial prepaid reservation was for Jeep SUV for 9 days at 449.00. When I called to change reservation to 7 days I was informed new cost would be approx. 1200.00. It took 2 more calls before someone suggested I change car to mid size which would result in price increase of approx. 100.00.Reviewed 14 Aug. 2017
review from![kayak]()
10.0
Great servicePros:They gave me a nice car.Reviewed 30 May 2017
review from![kayak]()
10.0
Pros:The Hundai Sonata was a great car. Very quiet and easy to drive. Check-in and check-out was extremely fast and efficient. The ease of both at Albany airport is great.Reviewed 22 May 2017
review from![kayak]()
10.0
Fantastic service. Great vehicle.Pros:Customer Service was excellent.Reviewed 19 Apr. 2017
review from![kayak]()
10.0
Nice peoplePros:The women at reception was very pleasant.Reviewed 26 Mar. 2017
review from![kayak]()
9.6
Pros:I got a free upgrade! Sweet! Plus the customer service people were very friendly.Cons:The driver seat mechanism to move the seat forward was busted and I couldn't sit as close as I would have liked to to the steering wheel. No biggie though.Reviewed 14 Mar. 2017
review from![kayak]()