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8.0
Easy pickup and dropoff. Moderately priced.Reviewed 12 Aug. 2023
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10.0
Everyone was very helpful in the process, no wait for my car besides getting all my info which is reasonable, everything was explained to me and clear. Only thing I would say is it was difficult to find where to pick up the car, little confusing but once I found it everything went smoothly. Return was even easier, took 2 minutes! Will definitely use this company again.Reviewed 20 Mar. 2023
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8.0
No one had shoveled a path from the terminal in Albany to the rental car area. Socks and clothes got wetReviewed 16 Mar. 2023
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8.0
The service was great. The price was too high.Reviewed 26 Jan. 2023
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4.0
I had booked a Mini van but staff at pickup counter informed that they don't have mini van. Instead I was given a seven seater SUV.Reviewed 26 Jan. 2023
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10.0
The first car given to us had an issue that we realized after driving away. We went straight back and the staff was apologetic and replaced the car with no issues. They were very friendly.Reviewed 21 Nov. 2022
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6.0
Two overcharges on the bill reduced your rating.Reviewed 11 Oct. 2022
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10.0
We rented two medium sized SUV's. One of the vehicles, the Chevy Equinox had definitely been smoked in a lot - the smell was really strong. However, was easy pick up and easy drop off so no issues there.Reviewed 14 Jun. 2022
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10.0
Everything was easy and affordable! Great staff!Reviewed 16 May 2022
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8.0
The pickup at Albany International was excellent. The drop-off at Laguardia was very difficult to find. The instructions to '"follow the rental drop-off signs in Laguardia", did not help. Only a GPS enabled us to find the garage. Otherwise the experience was excellent.Reviewed 15 Mar. 2022
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2.0
Told me they were charging me $15 a day for tolls if I had my transponder turned on. I was only using car to go to my location and back to airport. Only two tolls, I believe each way. The guy at Hertz checked me in and he quoted me something like $6 per day and when I said the Dollar guy told me $15, he corrected and said, "Oh, yeah, they charge that." Will NEVER use them again!Reviewed 30 Dec. 2021
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10.0
They did not have the vehicle I ordered, so I was given an upgrade. Everything went very smoothly and I was very satisfied when my transaction with the company.Reviewed 16 Nov. 2021
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