Book Avis car rentals at Albany Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

Very good

3

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

7

2.0

I was lied to, overcharged, and spent many days on hold with the horrible customer service in Albany. I will never rent from Avis again.Reviewed 11 Nov. 2023

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6.0

Cons:Staff needs to clean the cars inside and out before renting. I went inside a vehicle and it wreaked of cigarette smoke. It was disgusting. Another vehicle wasn’t clean on the outside.Reviewed 17 May 2021

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2.4

Pros:Staff at counter was friendlyCons:--Staff at counter was unable to be reached by phone. Drove 3 1/2 hours each way (NYC --> Albany) to drop off old rental and pick up a new one, then was told at counter that I needn't have made the drive in the first place and I could've just kept the original rental. --Car smelled of cigarettes. Was told to just write down the issue on my rental agreement. --Staff at counter was unable to be reached by phone a second time (and I called over 20 times). This became an issue when I had to extend my new rental. --Toll-free customer service was completely useless when I contacted them to voice my concerns. --In a word, Avis = terrible. I've been an Enterprise customer for 12 years, and I'm kicking myself for using Avis this time.Reviewed 17 Jun. 2020

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6.0

Pros:Staff was very friendly and helpful.Cons:We had a reservation but there wasn't a car available. We had one option. A 15 passenger van.Reviewed 29 Jan. 2020

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10.0

Pros:Yes! The guy was great, upgraded us! We were there fir a funeral and had a 14 hour drive back so it was greatly appreciated.Cons:Nothing.Reviewed 21 Oct. 2019

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5.2

Cons:The price was ridiculously expensive.Reviewed 26 Aug. 2019

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7.2

Cons:Car could have been cleaner.Reviewed 23 Apr. 2019

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7.6

Cons:The inside of the car was dirty, looked like a spilled soda all over the center console.Reviewed 18 Mar. 2019

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9.6

Pros:Very happy with rental. Great feature to have all wheel drive in the northeast. Also had a snow brush!Cons:Would have liked a quick rundown of car’s featuresReviewed 28 Dec. 2018

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9.2

Pros:Efficient pickup and drop offCons:It was a Kia not a ChevyReviewed 28 Oct. 2018

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6.8

Counter personnel refused to serve me.Pros:Great price on the car rental!Cons:Laura at the rental counter simply refused to serve me. I had a reservation number. Didn’t matter—I was refused service. I went over to the budget counter and they were willing to rent me my car (apparently Avis and budget share the same computer system).Reviewed 17 Apr. 2018

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8.0

Pros:Quick, easy check in.Cons:It was a covered car park; clean and comfortable aren't really relevant.Reviewed 22 Mar. 2018

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More

• 10 /10Enterprise Rent-A-Car Car Rentals at ALB
• 7.5 /10Budget Car Rentals at ALB
• 7.1 /10Dollar Car Rentals at ALB
• 6.2 /10Hertz Car Rentals at ALB
• 9.3 /10Alamo Car Rentals at ALB

• What is the most popular rental car from Avis at Albany Intl Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Avis at Albany Intl Airport.

• Where can I find Avis car rentals at Albany Intl Airport?

  737 Albany Shaker Road is the closest Avis rental location to Albany Intl Airport. The telephone number for this location is +1 518 242 4440.

• Does Avis offer shuttle or airport pick-up services from Albany Intl Airport (ALB)?

  Yes