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6.0
Middle of a snowstorm my rental did not have windshield fluid so i had to purchase. Extremely dangerous.Reviewed 6 Feb. 2023
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2.0
We booked months in advance for a particular size vehicle. We received the confirmation email the day before that the vehicle we booked was ready. At the time of pickup, the customer service representative unapologetically indicated they did not have what we booked.Reviewed 20 Sep. 2022
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4.0
Confusion with the reservation low tire pressure notification that showed an obviously damaged tireReviewed 18 Sep. 2022
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2.0
When dropping off they told me not to wait in line just that they’ll email me my receipt, but I still don’t have it or know how much I was charged. When I picked up car they made it seem like there were a lot of extra fees.Reviewed 10 Sep. 2022
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2.0
We rented a Prius. Given a Mazda. Waited an hour for our car. Car was old with a dented door and scratches. Smelled like cigarette smokeReviewed 16 Aug. 2022
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8.0
The car had significant scrapes and cosmetic damage when I picked it upReviewed 5 Aug. 2022
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2.0
Computer was down. No cars available. Took an UberReviewed 7 Jul. 2022
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4.0
Could not contact anyone at the airport and could get not resolution from the Avis app or the foreign call center agent for issue of needing to return car early and get a refund. Will not use again.Reviewed 14 May 2022
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10.0
NothingReviewed 8 Apr. 2022
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8.0
Still high prices.Reviewed 8 Nov. 2021
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6.0
I meant to pick this up at the airport, but somehow, I had to pick it up at a mall. I took an Uber there, and couldn't find the place, so I walked through the mall, asked questions, and finally found it. Had to drag my luggage around with me. The car was parked quite a distance from the actual office in a sketchy parking area. The car smelled of skunk - apparently the previous driver had run one over. Also, there was a loud sound coming from the tailpipe. Usually my experiences with Avis have been great.Reviewed 19 Oct. 2021
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3.9
The van had illegal tires with tread, it wasn’t ready even hours after I was supposed to pick up, the tire had a leak and the jack compartment was apart and all of the backReviewed 5 Oct. 2021
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