Book Dollar car rentals in Albany

Albany, NY, United States
1 Oct — 8 Oct
Albany, NY, United States
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Albany

Overall Rating6.6 GoodBased on 37 reviews
Cleanliness
7.2
Comfort
7.3
Overall
6.3
Pick-up/Drop-off
5.8
Value for money
6.4

Recent reviews

Traveler rating
13
2
4
5
0
Find reviews that mention:
5.6
Pros:Staff remained professional and friendly in poor working conditionsCons:Leave the pick up inside the airport and have someone deliver the cars to the door or have a golf cart to take the customer out to the car, it is very difficult dragging all your luggage out to a garage not knowing where your going. A handicapped person (me) will not do it again because I have bad legs and was so sore and tired when I finally got in the car I should not have been driving especially a car I’m not used to. And no there was nobody around to offer help just a sign saying go outside where our staff is working in a dark dingy shack !Reviewed 19 Nov. 2020
review fromkayak
5.6
Pros:The staff was unhelpful. I was held hostage for nearly an hour while the employees were trying to find a car in thr category I reserved one for. Apparently they were out of 7 passenger cars and then when finding one 30 minutes later that one needed an oil change. Instead of just upgrading me and sending me on my way, my time was instead wasted standing around. There was no line and I had a reservation so it should have been no surprise I was coming. Why reserve something if it’s not gunna be available or ready? Instead of upgrading or at least giving some type of discount to compensate for my time wasted I was made to stand around for a hour and watch the clerk play games and watch Netflix for the time I was there. Had I not approached the counter I’d still be standing there waiting for him to look up from his phones. Upon returning the car to LaGuardia Airport this was again another hassle as this Airport has 0 signs for Dollar Rental. After driving around for 45 minutes and causing us to nearly miss our flight we finally found the return spot. When mentioning about the no signs I got the response of everyone gets lost and they’ve asked for signs to be put up. Maybe a heads up would be nice on how to locate them when returning the car to avoid wasting everyones time. When walking into the return office one employee was in the middle of a conversation and told me someone would be outside to get my keys and do the return process. It’s unclear why she couldn’t do it other than she was in the middle of a conversation. Furthermore I’m not sure if she’s aware, but I’m at the airport trying to catch a flight especially after driving around for 45 minutes and don’t have time for someone to meet me outside and hang out there. Luckily the employee next to this one had some common decency and said she would help me. I picked up from Albany and dropped off at Laguardia Airports and both places have poor customer service and both places go out of their way to waste your time without trying to make up for it.Cons:The staff was unhelpful. I was held hostage for nearly an hour while the employees were trying to find a car in thr category I reserved one for. Apparently they were out of 7 passenger cars and then when finding one 30 minutes later that one needed an oil change. Instead of just upgrading me and sending me on my way, my time was instead wasted standing around. There was no line and I had a reservation so it should have been no surprise I was coming. Why reserve something if it’s not gunna be available or ready? Instead of upgrading or at least giving some type of discount to compensate for my time wasted I was made to stand around for a hour and watch the clerk play games and watch Netflix for the time I was there. Had I not approached the counter I’d still be standing there waiting for him to look up from his phones. Upon returning the car to LaGuardia Airport this was again another hassle as this Airport has 0 signs for Dollar Rental. After driving around for 45 minutes and causing us to nearly miss our flight we finally found the return spot. When mentioning about the no signs I got the response of everyone gets lost and they’ve asked for signs to be put up. Maybe a heads up would be nice on how to locate them when returning the car to avoid wasting everyones time. When walking into the return office one employee was in the middle of a conversation and told me someone would be outside to get my keys and do the return process. It’s unclear why she couldn’t do it other than she was in the middle of a conversation. Furthermore I’m not sure if she’s aware, but I’m at the airport trying to catch a flight especially after driving around for 45 minutes and don’t have time for someone to meet me outside and hang out there. Luckily the employee next to this one had some common decency and said she would help me. I picked up from Albany and dropped off at Laguardia Airports and both places have poor customer service and both places go out of their way to waste your time without trying to make up for it.Reviewed 7 Oct. 2019
review fromkayak
10.0
Pros:YesReviewed 1 Oct. 2020
review fromkayak
3.6
Cons:The charge ended up being much higher than what we were told. Upfront pricing was what we had expected but we had to pay double what we saw. There were issues with drop off where they claimed we were given the wrong car and our account had been closed prematurely so we had to go to the main office for them to review and then they didn't clear anything up. They just made us stick around for 20 minutes while not keeping us in the loop and we never received a final receipt so it felt pretty obvious that there were overcharges being covered up. Will not be renting again.Reviewed 30 Dec. 2019
review fromkayak
8.4
Pros:Dropoff went smoothlyCons:Pickup could have been better but was crowdedReviewed 28 May 2020
review fromkayak
8.0
Pros:Yes to both the questions. Staff was freindly.Cons:Car check over could have been done better. The driver's side mirror would not stay in place and I had to rely on the yellow warning lights on the mirror that a vehicle was near me at times.Reviewed 29 Sep. 2020
review fromkayak
6.0
Pros:Everything with the car was fine.Cons:Booked a "mystery" car because the price was in between a compact and mid-sized car. Got to counter only to find out that I was getting a compact car of my choice. If I wanted a compact car, I would have selected a compact car at the lower price level, right? Who would pay more for less car? So I had to pay an extra $60 for a mid-sized car. I thought the whole thing was kind of shady and did not appreciate it. Additinally, was never told that there was no return @ airport and nearly missed my flight because I had to return offsite. Luckily they had a shuttle and the driver did not mess around.Reviewed 26 Sep. 2016
review fromkayak
2.0
Pros:dropoff esyCons:provide me with the car i asked forReviewed 28 Mar. 2021
review fromkayak
10.0
Pros:Yes!Cons:Not much!Reviewed 18 May 2021
review fromkayak
4.0
Pros:What staff was there were helpful. NOBODY was on the line at drop off. 4 other renters waiting for someone to help them. Had to go to the pick up both for service.Cons:More staff.Reviewed 2 Jun. 2021
review fromkayak
6.0
Pros:Car availabilityCons:Car was dirty Inside and out. No representative at the post when returning the vehicle in the morning.Reviewed 8 Jun. 2021
review fromkayak
2.0
Pros:Drop off was quick and efficient.Cons:The car was super dirty. Crumbs everywhere etc. There was no car check and the staff said I would have to wait for over an hour for them to either clean the car or assign me a new car. I ended up cleaning the car myself.Reviewed 14 Jun. 2021
review fromkayak

Where can I find Dollar car rentals in Albany?

737 Albany Shaker Road, Dollar car rentals

Address

737 Albany Shaker Road

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 518 464 7601

Good to know

Most popular location

737 Albany Shaker Road

Most popular car type

Full-size

Average price

C$ 79/day

Good deal

C$ 63/day

Top tips for renting a car from Dollar in Albany

  • 25% of our users found rental cars from Dollar in Albany for C$ 63 or less
  • Full-size rental cars from Dollar in Albany are around 12% cheaper than other car types, on average

FAQs about renting a car from Dollar in Albany

  • As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

  • On average a rental car from Dollar in Albany costs C$ 79 per day.

  • Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Dollar in Albany.

  • Dollar has 1 rental location in Albany. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Yes

  • Yes