Book Alamo car rentals in Jacksonville

Reviews for Alamo in Jacksonville

Recent reviews

Traveler rating

Excellent

26

Good

8

Okay

2

Mediocre

6

Poor

0

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car was cleangreat service

get the cargreat price

car availablestaff was friendly

pick up and drop

2.0

Cons:No one felt the need to share with me that I couldn't rent with my Visa debit. I get to the airport to pick up my rental just to be told you have to use a major credit card. I was told I am sorry and there is nothing I could do the day of my trip. I reserved the vehicle in February and was disappointed and embarrassed in July. Never again.Reviewed 17 Jul. 2017

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10.0

Pros:Great rateReviewed 28 Jun. 2017

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9.6

Great Service.... Happy to have returned to them.Pros:Quick pickup of the car. Very polite service people.Cons:Though I know that taxes are not for the company, I was not prepared for the additional $75 that I was charged at the end when I returned my car.Reviewed 24 May 2017

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9.6

Cons:the $ 1.00 extra per gallon for refuel . ( no easy gas stations to be found near ft. lauderdale airport !Reviewed 28 Mar. 2017

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10.0

Great service will definitley come backPros:Everything.Reviewed 14 Mar. 2017

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10.0

Pros:The quality of service we received at both pick up and drop offReviewed 1 Mar. 2017

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5.2

Not what I orderedPros:Pickup and drop off procedures were very efficient and the Jax aiport on site drop off was very convenient.Cons:The ordering process is not as efficient and not communicated well at all. I got the special premier car and the total was $115.00 for four days. When I arrived at the Alamo desk, the "premier" car was a pick up truck. I have no issue with trucks, but it is not efficient nor convenient for a vacation vehicle and to get a different vehicle raised the price to $240. I could have gotten the same car cheaper had I not been drawn in by a price that probably doesn't even exist.Reviewed 21 Feb. 2017

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10.0

Quick and friendly pick up!Pros:Fast service. Nice selection of cars!Cons:N/AReviewed 21 Feb. 2017

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2.4

Specialty car? More like Specialty bus!Pros:Front desk was friendly enough to offer me a changed vehicleCons:I rented a specialty vehicle hoping for a convertible or something sporty- and was given a 15 seat bus! Alamo insisted on me paying extra to get a realistic car which was very frustrating.Reviewed 20 Feb. 2017

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3.2

ShadyPros:The dropoff people were great. Really nice, very helpful, etc.Cons:I prepaid for for the rental, which was $85. The lady at the desk handed me the keys and said it would be $234. I told jer that's not right and she said let me check and then said it would be $135. She said the extra was for insurance. I told her I have insurance, so she finally took the extra money off. Beware of them trying to trick you like this. Also the car was nasty. Dog hair and crumbs everywhere.Reviewed 5 Feb. 2017

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10.0

One drawback; the infotainment system would not liCons:USB interface was grayed out, unable to select. The Bluetooth pair list was full, and it would not allow any deletions. Chevy Malibu 2016.Reviewed 30 Jan. 2017

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10.0

great servicePros:great friendly serviceCons:extra fees were unexpected so price was more than I anticipatedReviewed 18 Jan. 2017

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• Has the Alamo rental car policy in Jacksonville changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• How much does it cost to rent a car from Alamo in Jacksonville?

  On average a rental car from Alamo in Jacksonville costs C$ 112 per day.

• What is the most popular rental car from Alamo in Jacksonville?

  Premium (RAM Pickup or similar) is the most frequently booked rental car type from Alamo in Jacksonville.

• How many car rental locations does Alamo have in Jacksonville?

  Alamo has 1 rental location in Jacksonville. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Jacksonville airport (JAX)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Jacksonville airport (JAX)?

  Yes