Book Payless car rentals in Jacksonville

Jacksonville, FL, United States
3 Oct — 10 Oct
Jacksonville, FL, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Jacksonville

Overall Rating6.2 GoodBased on 85 reviews
Cleanliness
6.4
Comfort
6.6
Overall
5.9
Pick-up/Drop-off
5.7
Value for money
6.5

Recent reviews

Traveler rating
2
2
1
2
0
Find reviews that mention:
2.0
Payless should be renamed "Careless"Cons:I arrived at the Jacksonville airport after a long day of travelling to find that Payless had given away all the cars. They said that I was supposed to pick up the car by noon, however, I understood that it had to be after noon, thus when my flight arrived in at 4pm, my car was gone and the only thing they could offer was a truck and having recently had a hip replacement, I knew I couldn't climb in and out of a truck, I was forced to go down the line of car rental agencies until I found another to whom I will be loyal for life because of their great customer service. I think I would have been less offended at Payless had the service attitude been even slightly better, however the attitude was "tough luck, you're on your own".Reviewed 12 Nov. 2015
review fromkayak
4.4
Pros:Not Atlanta, the rental location at Jacksonville Fl airport was a BAD experienceCons:At Jax airport rental counter, shared with Budget rac. No one at the rental counter. The Budget agents (3-4) said the Payless agent would be right back. I waited for 30 minutes. During this time, the Budget agents were chatting with each other and were very abrupt when I questioned the whereabouts ot the Payless agent. Finally, one of the Budget agents walked the 5feet to the Payless side and started my contract. I asked why they didn't wait on me before then. Got a blank stare in reply. Told Noel the agt. that I intended to file a complaint. She replied that. they required a paystub and utility bill in order to rent a Payless car locally but she would waive this because I didn't know of this and now aren't you happy. I told her no I was not happy, and this was a one way rental not a local rental. Overall I was treated horribly.Reviewed 7 Oct. 2016
review fromkayak
8.0
Pros:Great carCons:Pretty expensiveReviewed 16 Apr. 2021
review fromkayak
8.0
Pros:Staff was friendlyCons:have more personnel behind the counter.Reviewed 7 Jun. 2021
review fromkayak
4.0
Crappy car, great pricePros:Very cheapCons:The require an electric bill or bank statement for duval residents. The car i had was high mileage and worn out at 30,000 miles.Reviewed 29 Dec. 2015
review fromkayak
2.0
TerriblePros:Poor service , no help with multiple call to customer services, & also roadside assistance. Didn't drive the car after calls to roadside because we thought it was unsafe.Cons:See above , I put in a complaint with Payless & with kayak no response from PaylessReviewed 2 May 2017
review fromkayak
2.0
No one at counter waited for 20 min then rented elsewherePros:Nothing to gauge l.Cons:Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use againReviewed 13 Jan. 2019
review fromkayak
6.8
Cons:Pick up took over half hour waiting for customer in front to get processed. Finally another rep. came to check me in.Reviewed 18 Jan. 2016
review fromkayak
6.8
bait and switchPros:convenience was fine.Cons:reservation price was $86, final bill was $289! Yes, we deserved additional fee for underage of $75 but we turned down insurance and were still charged, etc...Reviewed 21 Aug. 2016
review fromkayak
8.0
Pick up - terriblePros:Most of it was good. thank you.Cons:I had to wait at the parking garage for almost 40 minutes to get the car! It was a huge disappointment because I did not have much time on this trip. The system they are using there does not seem to be very efficient.Reviewed 13 Sep. 2018
review fromkayak
5.2
Difficult drop offPros:Airport is not busy - therefore it's easy to navigate.Cons:There isn't an official return area for Payless, you have to drop the vehicle off with another rental company. In order to get a paper receipt, you must go in to the terminal & wait for the one employee to get a receipt.Reviewed 2 Feb. 2016
review fromkayak
5.2
Pickup and Dropoff were TerriblePros:Nothing.Cons:The counter person was extremely slow. Took 15 mins just to get keys, even though I already had a reservation. Pickup was terrible. Had to wait 15 mins just to get car in parking structure because it had to be shuttled from off-site location.Reviewed 6 Aug. 2016
review fromkayak

Where can I find Payless car rentals in Jacksonville?

2400 Yankee Clipper Drive, Payless car rentals

Address

2400 Yankee Clipper Drive

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 904 741 4015

Good to know

Most popular location

2400 Yankee Clipper Drive

Most popular car type

Economy

Top tips for renting a car from Payless in Jacksonville

  • Economy rental cars from Payless in Jacksonville are around 43% cheaper than other car types, on average

FAQs about renting a car from Payless in Jacksonville

  • As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless in Jacksonville.

  • Payless has 1 rental location in Jacksonville. Take a look at our Payless rental location map to find the best rental cars near you.

  • Yes

  • Yes