Book Alamo car rentals at Norfolk Airport

Reviews

Recent reviews

Traveler rating

Excellent

61

Good

16

Okay

10

Mediocre

10

Poor

1

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car was cleangreat service

get the cargreat experience

car availablegreat price

staff was friendlycustomer service

pick up and drop

1.9

Though I reserved a car and had all ID and Credit cards needed, they would not rent to me. Apparently recently moving affects my ability to rent a car. Agent told me I could Uber to an off site rental location, but not other resolutions were offered.Reviewed 27 Aug. 2021

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7.9

Agent for car pick up was quick, friendly, efficient. Same for drop off agent. Car had issues - low tire pressure light would not go off despite trying to fill the tire. Lights would not work on "Auto" so had to put them on manual. Got "Change Oil Soon" light during rental. One suggestion is to include a link to the vehicle's owners manual in the rental agreement, or e-mail the link to the customer. I had to search and search online for info that would have been in the owners manual.Reviewed 10 Jul. 2021

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2.0

Pros:The cat. The on-site staff st ORF.Cons:They gave us a car with a tire that had a slow leak. Now they are trying to charge for a roadside service that was canceled. They’re telephone customer service is awful.Reviewed 29 Jun. 2021

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6.0

Cons:Windshield wipers needed changing. The car was shaking twice while driving.Reviewed 11 Apr. 2021

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2.0

Cons:Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smellReviewed 5 Mar. 2021

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10.0

Pros:Friendly staff and the car was very well taken care of.Cons:Service was great.Reviewed 9 Jan. 2021

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8.0

Pros:Friendly staff, easy in and out for pick up and returnCons:Previous renters had clearly smoked inside the car, it smelled awful.Reviewed 3 Jan. 2021

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4.0

Cons:The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”Reviewed 27 Dec. 2020

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9.2

Pros:Everything was good.Cons:Everything was good and flowed pretty well.Reviewed 19 Oct. 2020

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10.0

Pros:Yes.Cons:Everything was perfect.Reviewed 28 Sep. 2020

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6.8

Pros:Staff was excellent. They were short handed. Car return was exceptional, very fast and professionalCons:The car seats were very dirty and stained. You felt dirty sitting on seatsReviewed 28 Sep. 2020

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6.8

Pros:Drop off was easy. The Jeep Compass was a nice alternative to the Toyota RAV4 we had reserved.Cons:When we arrived for our reservation at 8am they said they only had sedans and a minivan available. I was about to cancel the reservation and leave, as we needed the 4x4 capability of the RAV4 and they were pretty rude when I was annoyed they didn’t have the car I reserved, when all of a sudden, they had a comparable vehicle, a Jeep Compass. The Compass is a cute small SUV. This one however was dirty, which had it only been the exterior I wouldn’t have cared, but there was a substance spilled on the passenger seat and ground into the crevasses of the seat, and the car smelled strongly of marijuana.Reviewed 23 Sep. 2020

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• How much does it cost to rent a car from Alamo at Norfolk Airport?

  On average a rental car from Alamo at Norfolk Airport costs C$ 60 per day.

• What is the most popular rental car from Alamo at Norfolk Airport?

  Compact (Hyundai Accent or similar) is the most frequently booked rental car type from Alamo at Norfolk Airport.

• Where can I find Alamo car rentals at Norfolk Airport?

  2200 Norview Ave is the closest Alamo rental location to Norfolk Airport. The telephone number for this location is +1 833 338 3320.

• Does Alamo offer shuttle or airport pick-up services from Norfolk Airport (ORF)?

  Yes