Book Hertz car rentals at Norfolk Airport

Norfolk, VA, United States - Norfolk
18 Aug — 25 Aug
Same drop-off
Norfolk, VA, United States - Norfolk
Thu 18/8
Noon
Thu 25/8
Noon
Driver's age:

Hertz car rental prices at Norfolk Airport

Hertz
C$ 74/dayEconomy
C$ 74/dayCompact
C$ 77/dayIntermediate
C$ 94/dayMinivan
C$ 96/dayFull-size SUV
C$ 83/dayPremium
C$ 80/dayLuxury
C$ 82/dayIntermediate SUV
C$ 96/dayCompact SUV

Pros

"Incredibly helpful ."(in 2332 reviews)
"Friendly , and easy pickup and returns."(in 2332 reviews)
"Great vehicle and in Norfolk."(in 668 reviews)

Cons

"Was told to empty."(in 6133 reviews)
"They didn't have any ."(in 6133 reviews)
"I'm ing from you guys again."(in 511 reviews)

Reviews

Overall Rating7.1 GoodBased on 98 reviews
Cleanliness
7.7
Comfort
7.6
Overall
7.0
Pick-up/Drop-off
7.0
Value for money
7.1

Recent reviews

Traveler rating
28
12
10
13
1
Find reviews that mention:
10.0
Only improvement could have been with their pricing. I ended up getting there 30min earlier than expected. Instead of saying no problem, I was told I need to drop the car off 30min earlier on return. They have every right to expect compensation for their product/services and if 30min is no big deal then the guy says well he's just 30min earlier than that (and this logic never ends) and Hertz could be out a significant amount of money. But it also took me more than 30min to go through the rental process, get the car, and leave the airport. It just seemed like the company wanted every $0.10 they could get. Maybe a little flexibility would have been better. Still no complaint.Reviewed 18 Jun. 2022
review fromkayak
2.0
Hertz has the absolute worst customer service I have ever experienced. The 800 number was not located in the US. There was never a supervisor available the 4 times I called. I used their email and it says they will reply within 2 weeks. It took them 3 weeks to reply by email.. I finally got ahold of them on twitter only to be ghosted. When I arrived to pick up the car, the exact issue I was trying to contact them about happened. Luckily the counter folks were nice, but it still resulted in us waiting 2 hours for our car to be ready…. Never again will I rent a Hertz brand carReviewed 5 Jun. 2022
review fromkayak
10.0
Went above and beyond expectations. It was our first time to rent a vehicle for over the road travel due to an emergency. The staff at Hertz in Norfolk -Jacobay- and the staff member in Memphis who signed the car in welcomed us back home It was a nice touch after two rough days. Stay the course:Reviewed 2 Jun. 2022
review fromkayak
2.0
Was told by Hertz that the insurance I purchased on kayak wasn't valid and that I needed to purchase insurance directly from them. They didn't have any cars in stock and I had to wait an hour for a car to be returned. When I got into the car it was disgusting. There was some sort of oil/fluid on the center console and arm rest, the car hadn't been cleaned.Reviewed 27 May 2022
review fromkayak
10.0
Easy to pick up/drop off, car was clean and price was right!Reviewed 5 Apr. 2022
review fromkayak
10.0
greatReviewed 4 Apr. 2022
review fromkayak
8.0
Ordered a large SUV but actually got a large station wagon with limited back seating for 3 people.Reviewed 3 Jan. 2022
review fromcheapflights
2.0
I didn't get my rental because I was not informed that I needed a physical major credit card even though I had it on my phone so my trip was canceled.Reviewed 30 Nov. 2021
review frommomondo-kyk-wl
2.0
Hertz had left for the day when I went to pick my rental I had to go with another rental companyReviewed 15 Nov. 2021
review fromkayak
5.9
The sticker on the car said clean but the car was not cleaned. All windows had smudges and streeks all over as well as dirty doors. Sounds like there is something loose either under the driver's seat or under the car in that vicinity.Reviewed 3 Sep. 2021
review fromkayak
1.9
Was given a vehicle with two bad tires that was not safe for the road. Rep in D.C was very nice about putting us into a different vehicle. Manager at Norfolk international airport seemed bothered that I was inconvenienced with my whole experience. I just wanted to be done. I didn’t want to argue. He/She got what they wanted… me out of there. I spent almost 3 hours on the phone on Wednesday trying to get help regarding the vehicle and no one would help me or I couldn’t get a straight answer. I was hung up on. I think I Even had someone pretend they couldn’t hear me after 30 mins on hold. I was transferred to the wrong departments. It was a mess. We only went to DC for the day and the whole experience took almost an extra two hours out of our trip. We even stopped at a different location in Fredericksburg Va and the agent there told us the vehicle should have never been given to us in the first place to rent. It was unsafe. I had children in the car. I don’t think I’ll ever rent from Hertz again and I will pass this experience along to our friends and family. My husband is active duty military so I’m sure he will be sure to pass that on so his command doesn’t book through Hertz either when traveling.Reviewed 3 Sep. 2021
review fromkayak
3.9
Everything was fine with the online rental. When I arrived to pick up my vehicle, the Hertz rental agent offered me an upgrade for $20 more per day. I accepted. When the update was made, the overall charge went up by $200! I asked why and that I had a discount from Kayak/Priceline.com, he was unsure. He re-entered my rental agreement and then showed me that the overall charge was now only $20 more. When I returned the vehicle, once again, the charge was $200 more. Now the Hert agent informed me that I'd have to contact a 1-800 number that there was nothing that could be done. After discussing this with a Hert person on the 1-800 number, they had no explanation for the $200 increase but agreed that I was being overcharged. The additional charge was later refunded on my credit card. Not pleased with this. Lesson learned: DO NOT ACCEPT AN UPGRADE ON A PROMOTION FROM KAYAK!!!Reviewed 28 Aug. 2021
review fromkayak

Hertz car rentals near Norfolk Airport

2200 Norview Avenue, Hertz car rentals

Address

2200 Norview Avenue

Hours

Thursday07:00 - 23:59
Tuesday07:00 - 23:59
Monday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
Wednesday07:00 - 23:59
Friday07:00 - 23:59

Phone

+1 757 857 1261

Address

3323 N. Military Hwy

Hours

Thursday08:00 - 18:00
Tuesday08:00 - 18:00
Monday08:00 - 18:00
Saturday09:00 - 12:00
Wednesday08:00 - 18:00
Friday08:00 - 18:00

Phone

+1 757 855 1961

Address

3323 N Military Hwy

Hours

Thursday09:00 - 12:00
Tuesday09:00 - 12:00
Monday09:00 - 12:00
Wednesday09:00 - 12:00
Friday09:00 - 12:00

Phone

+1 757 855 1961

Top tips for renting a car from Hertz at Norfolk Airport

  • Book your rental car at Norfolk Airport from Hertz at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars from Hertz at Norfolk Airport are around 52% cheaper than other car types, on average

FAQs about renting a car from Hertz at Norfolk Airport