Book Budget car rentals at Norfolk Airport

Reviews

Recent reviews

Traveler rating

Wonderful

11

Very good

4

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

21

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car was cleanget the car

car availablereturned the car

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2.0

We were overcharged by $300 versus our reservation.Reviewed 19 Aug. 2023

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4.0

The first car had bald tires that we weren’t comfortable driving on. We had already waited in line 25 minutes to get this car. Went back to tell them and was sent back upstairs into the airport to switch cars at the counter there. Attempted to tell them we were sent back in and they just basically ignored us. I finally stood in front of women at the counter as I wasn’t going to stand in line for 25 minutes again because they gave me a car that was unsafe to drive. While I stood there the two women talked poorly about another customer that had just left counter. Found that experience to be completely unprofessional. I won’t rent from them again.Reviewed 17 Aug. 2023

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2.0

AWFUL customer service. We arrived five minutes after they closed due to being stuck on the runway for an hour… I called from the runway to let them know we were coming and they’re only answer was that I could book a new booking for tomorrow, but there is nothing that they could do to call down and ask them to stay five extra minutes tonight… I had two young children with me so I could not just get an Uber and basically their attitude was that’s too bad you can just be stuck in the airport. AWFUL.Reviewed 30 Jul. 2023

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2.0

When I arrived, they no longer had the car I had rented available, I was told you need to "upgrade" to one available for an additional $40 per day. NO OTHER OPTIONS!!! I went next both over to Avis, and rented from them (cost me $8 more for the entire weekend) and left 20 minutes later. The only other person in the Budget line, also rented from else where. Would highly not recomend the Budget in Norfolk. When I flew out and walked past there line was again empty.Reviewed 11 Jul. 2023

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6.0

Car was not ready....had to switch cars due to low air tire sensor showing low tire pressure. Lost time on trip.Reviewed 28 May 2023

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8.0

The car had physical damage upon pick up which was documented via verbal communication and photographic evidence. I would have preferred a vehicle without damage yet was not offer a replacement vehicle. Or even an option to upgrade. Not certain if I would use or recommend Budget in the near future.Reviewed 23 May 2023

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2.0

Awful service. Will try not to use their service again.Reviewed 23 May 2023

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2.0

Did not even get a rental... i was turned away because the site did not have vehicles.Reviewed 20 May 2023

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2.0

Waited in line for 45 minutes to find out the car I reserved and they confirmed was not available. I ended up getting an up charge to a different class of car because that was the only way I could get a car. For my extra money I got an old SUV that was clearly not cleaned from the previous customer. Certainly the last time I rent from Avis/Budget.Reviewed 19 May 2023

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2.0

I didn’t even get a car. This is the second time in as many weeks that I reserved a car and did not get a car.Reviewed 9 May 2023

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2.0

Terrible experience. Just walked away and got another car from NationalReviewed 24 Apr. 2023

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10.0

Everything went super smooth and staff was great!Reviewed 13 Mar. 2023

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More

• 7.4 /10Enterprise Rent-A-Car Car Rentals at ORF
• 6.4 /10Avis Car Rentals at ORF
• 4.9 /10Payless Car Rentals at ORF
• 5.8 /10Dollar Car Rentals at ORF
• 5.9 /10Hertz Car Rentals at ORF
• 5.5 /10Thrifty Car Rentals at ORF
• 7.3 /10Alamo Car Rentals at ORF

• How much does it cost to rent a car from Budget at Norfolk Airport?

  On average a rental car from Budget at Norfolk Airport costs C$ 53 per day.

• What is the most popular rental car from Budget at Norfolk Airport?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Budget at Norfolk Airport.

• Where can I find Budget car rentals at Norfolk Airport?

  2200 Norview Avenue is the closest Budget rental location to Norfolk Airport. The telephone number for this location is +1 757 313 8242.

• Does Budget offer shuttle or airport pick-up services from Norfolk Airport (ORF)?

  Yes