Book Alamo car rentals in Norfolk

Reviews for Alamo in Norfolk

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

2

Okay

3

Fair

1

Mediocre

0

Poor

5

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4.0

I had to cancel. I needed to rent a car so I could get my daughter to a safe place. It would have been the most economical way. But unfortunately you cannot rent a car without showing your credit card in person. Who knew. I can buy plane, train and bus tickets but I cannot rent a car. So I had to cancel.Reviewed 30 Jan. 2023

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10.0

Quick pick off and drop offReviewed 9 Aug. 2022

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1.9

Though I reserved a car and had all ID and Credit cards needed, they would not rent to me. Apparently recently moving affects my ability to rent a car. Agent told me I could Uber to an off site rental location, but not other resolutions were offered.Reviewed 27 Aug. 2021

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7.9

Agent for car pick up was quick, friendly, efficient. Same for drop off agent. Car had issues - low tire pressure light would not go off despite trying to fill the tire. Lights would not work on "Auto" so had to put them on manual. Got "Change Oil Soon" light during rental. One suggestion is to include a link to the vehicle's owners manual in the rental agreement, or e-mail the link to the customer. I had to search and search online for info that would have been in the owners manual.Reviewed 10 Jul. 2021

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2.0

Pros:The cat. The on-site staff st ORF.Cons:They gave us a car with a tire that had a slow leak. Now they are trying to charge for a roadside service that was canceled. They’re telephone customer service is awful.Reviewed 29 Jun. 2021

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6.0

Cons:Windshield wipers needed changing. The car was shaking twice while driving.Reviewed 11 Apr. 2021

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2.0

Cons:Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smellReviewed 5 Mar. 2021

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10.0

Pros:Friendly staff and the car was very well taken care of.Cons:Service was great.Reviewed 9 Jan. 2021

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8.0

Pros:Friendly staff, easy in and out for pick up and returnCons:Previous renters had clearly smoked inside the car, it smelled awful.Reviewed 3 Jan. 2021

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4.0

Cons:The pickup was a waste of my time. I pre-registered for pickup online. When I arrived to pickup the car I showed the completed document on my to the clerk. She didn’t look at it, but gave me papers to fill out. I explained that I completed the information online. The clerk said “I don’t know anything about it. You can talk to my manager if you want.”Reviewed 27 Dec. 2020

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9.2

Pros:Everything was good.Cons:Everything was good and flowed pretty well.Reviewed 19 Oct. 2020

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10.0

Pros:Yes.Cons:Everything was perfect.Reviewed 28 Sep. 2020

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• Has the Alamo rental car policy in Norfolk changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in Norfolk?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Alamo in Norfolk.

• How many car rental locations does Alamo have in Norfolk?

  Alamo has 1 rental location in Norfolk. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes