Book Thrifty car rentals in Norfolk

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Reviews for Thrifty in Norfolk

  • All reviews 100%
6.2/10 Good
Based on 13 reviews
  • 6.0
  • 4.9
  • 4.0
  • 5.1

Recent reviews

Most recent
    4.4 Okay
    Full-size
    1 Jul 2017
    Ran out of cars
    Cons: We arrived to find out they were out of cars. They had us wait for 30 minutes (telling us it would be a 10 minute wait) and then finally I asked if they had ANY cars available. They had a compact. We had paid for a full size. They didn't give us any money off the rental, only added a second driver. I will not return to Thrifty, Dollar, or Hertz after this experience (all affiliates).
    2.0 Poor
    Minivan
    18 Mar 2017
    Pros: Nothing at all
    Cons: They were shitty never go to them again
    4.4 Okay
    Standard
    6 Mar 2017
    The rudest customer service at pick up
    Pros: The drop off customer service was great! The car rental rate was great for a quick weekend rental.
    Cons: The lady that I picked up from should be fired and find a job in something that does not interact with people. I am a business owner and would be ashamed to have her be the face of my company. I tend to pay more attention than my fiance, but when he complained about her attitude to me...I know it was terrible. No smile, no hello, short rude, no eye contact. Not even a thank you. The cars start and go was very jerky, like the transmission was slipping.
    5.6 Okay
    Standard
    26 Feb 2017
    Lacking customer service
    Pros: The car was clean and handled well.
    Cons: There was no one at the thrifty counter when I walked up, but a sign told me to go to another counter. I reserved a "special" - which was a compact or larger - hoping I would have some choice. The guy at the counter didn't talk to me at all and basically just flung keys to me. When I went to actually get the car, no one was there. The car showed some pretty bad scratches but there was no one to show or tell, so I had to document them on my phone (just in case). I guess the car was a compact, but it was so small I would have said it was an economy.

Where can I find Thrifty car rentals in Norfolk?

2200 Norview Avenue, Thrifty car rentals

Address

2200 Norview Avenue

Phone

+1 877 283 0898
Thrifty