Book Enterprise Rent-A-Car car rentals in Norfolk

Reviews for Enterprise Rent-A-Car in Norfolk

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

Find reviews that mention:

car was greatgreat experience

get the carstaff was very helpful

car available

2.0

Enterprise said a van was available. We booked it and called but the inventory is not the same at the store.Reviewed 7 Nov. 2022

review from

10.0

The ease of pick up/ drop off. The car was super clean inside. Seems it may have got rained on after washing. No big problem thoughReviewed 19 Sep. 2022

review from

8.0

At least a month ahead of time I reserved a 15 passenger van to take children to camp. The day before I was to pick up the van, an Enterprise employee called to say that the van was not available. The employee offered no help to remedy the situation; she just kept saying, "I'm sorry for your inconvenience." I live in a rural area where the closest rental car agency is at least an hour's drive away. Though I didn't want to rent from Enterprise again, the Richmond, VA airport location had a van available. So I drove 2.5 hours one way to get it. That transaction, both pick up and return went very well. Except for the last minute cancellation, I was pleased.Reviewed 3 Jul. 2022

review from

8.0

Excellent staff - Dwight C. Thomas did a great job of getting all the issues resolved on the rental.Reviewed 21 Feb. 2022

review from

2.0

I have a major credit card, but it don’t have $1,500 on it, so I couldn’t rent the vehicle I needed to go on my vacation. I was able to find an independent owner and the cost is less expensive then enterprise. For now on I will be using the independent company it’s no headache or hostile when renting a vehicle from them. Thank you but no thanks for future business with enterprise. I will be telling everyone about the company I use.Reviewed 28 Dec. 2021

review from

2.0

I booked to pick up at the ORF airport and when I got there, my reservation was for an office a couple miles away. I ended up paying the walk up rate rather than what I had bookedReviewed 8 Nov. 2021

review from

10.0

The vehicle was ready when I got there and it was as new. Very friendly staff.Reviewed 14 Oct. 2021

review from

10.0

Our flight was delayed, but this didn't end up being a problem at all. We actually got upgraded which was nice! As always, the Enterprise staff at pickup and drop off were great.Reviewed 17 Sep. 2021

review from

6.0

Cons:The price.Reviewed 8 May 2021

review from

10.0

Pros:Upgraded me to an amazing truck. Airport pickup was surprisingly easyCons:Just have a hard time paying so much for a 24 hour rentalReviewed 5 Feb. 2021

review from

8.0

Pros:Mostly painless. Got an upgrade and car was pretty niceCons:They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it isReviewed 5 Feb. 2021

review from

10.0

Pros:Fast and easy check out and the car was great (no funny smell and everything worked).Reviewed 21 Oct. 2020

review from

More

• 5.5 /10Avis Car Rentals at Norfolk
• 5.1 /10Payless Car Rentals at Norfolk
• 5.8 /10Budget Car Rentals at Norfolk
• 5.9 /10Dollar Car Rentals at Norfolk
• 5.1 /10Hertz Car Rentals at Norfolk
• 5.7 /10Thrifty Car Rentals at Norfolk
• 7.0 /10Alamo Car Rentals at Norfolk

• Has the Enterprise Rent-A-Car rental car policy in Norfolk changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Norfolk?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Norfolk.

• How many car rental locations does Enterprise Rent-A-Car have in Norfolk?

  Enterprise Rent-A-Car has 8 rental locations in Norfolk. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes