Book Enterprise car rentals in Norfolk

Norfolk, VA, United States
22 Sep — 29 Sep
Norfolk, VA, United States
Wed 22/9
Noon
Wed 29/9
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Norfolk

Overall Rating7.9 GoodBased on 57 reviews
Cleanliness
8.3
Comfort
8.3
Overall
7.8
Pick-up/Drop-off
7.8
Value for money
7.4

Recent reviews

Traveler rating
8
4
2
3
0
Find reviews that mention:
7.6
Great Service, Dirty VanPros:I liked the fact that the 12 passenger van we rented was ready for us when we arrived. The staff was very courteous and helpful. The check in process was very quick and efficient. They called the day before to make sure that we were coming and I was able to reconfirm everything regarding the rental.Cons:The van was dirty. We found wrappers and empty water bottles under the seats, and there were some stains on the seats themselves. Also, the front windshield had some sort of a film on it, which was hard to get off. Also, the vehicle have less than a quarter of a tank of gas. The good part about that was that we only had to leave it with a quarter of a tank of gas. However, it meant we had to fill up shortly after we left the rental agency. Overall, I would definitely consider enterprise again, even though we had the experience of the van not being clean.Reviewed 7 Nov. 2017
review fromkayak
9.2
AllPros:When I first looked for a rental car in Hampton, Virginia, I was shocked at the prices. $70/day for an 'economy' car? However, if I booked one from nearby Norfolk, the price was less than half and I was still in their 10-mile radius for pickup. But when I called the Norfolk office to request the pickup, they said I was in the Hampton areas jurisdiction but they would transfer my reservation to them. So I was able to get the Enterprise office I wanted and the car at the price was willing to pay.Cons:The appeared to be several new people being trained and it took almost 45 minutes to get my car.Reviewed 8 Jul. 2017
review fromkayak
8.0
Pros:Mostly painless. Got an upgrade and car was pretty niceCons:They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it isReviewed 5 Feb. 2021
review fromkayak
10.0
Pros:Upgraded me to an amazing truck. Airport pickup was surprisingly easyCons:Just have a hard time paying so much for a 24 hour rentalReviewed 5 Feb. 2021
review fromkayak
10.0
Pros:Fast and easy check out and the car was great (no funny smell and everything worked).Reviewed 21 Oct. 2020
review fromkayak
4.4
Pros:Branch was so busy. Difficult to pick up cars. Looks like they need more staff.Cons:Was charged $200 for collision damage I did not opt into because I paid for insurance through my reservation and through my own private insurance. Will never rent from enterprise again. Had a better experience with Budget and Avis.Reviewed 13 Oct. 2020
review fromkayak
4.4
Bad Prep.Pros:Not much.Cons:The size and category of car I reserved was not on hand. The car I did receive was filthy! I could barely see out of the rear window. A Key function error alert was on the information display . Adhesive residue was present on all four doors. It was as if the car was received from the manufacturer, tape and packing was removed, and the car was not cleaned and checked to ensure that adhesive residue from shipping tape was properly removed and any error messages were taken care of prior to renting out the car.Reviewed 15 Aug. 2016
review fromkayak
4.0
Watch out for improper chargesCons:The rental car had an expired license plate (had been expired for 6 months). I dropped it off at the airport location (ORF), they couldn't give me a receipt at the drop off location (something about two systems being used by the rental pickup and drop off locations - this way a one way rental), had to go to the counter inside the terminal. Waited for 30 minute, they tried to charge me for 6 gallons of gas - I picked up the car with 1/4 tank (the contract clearly showed that) and returned it with more gas. A manager finally got involved and fixed the charges and waived the drop off charges. It didn't need to be this difficult.Reviewed 5 Sep. 2016
review fromkayak
6.0
Cons:The price.Reviewed 8 May 2021
review fromkayak
8.0
Pros:Phoned ahead to coordinate dropoff at an after-hours lot (the Norfolk location closes at 6:00 pm). Staff was friendly and professional on the phone.Reviewed 17 Mar. 2017
review fromkayak
10.0
Cons:It was a wonderful experience. The truck was clean and was fully gas. The attendant was very nice. Walked around the car with me and checked for scratches or other damages.Reviewed 25 Jun. 2019
review fromkayak
4.0
Cons:i have rented from enterprise many times but this time i wasnt impressed. the car didnt feel smooth for the ride and it wasnt very comfortable.Reviewed 10 Jul. 2018
review fromkayak

Where can I find Enterprise car rentals in Norfolk?

3561 N Military Hwy, Enterprise car rentals

Address

3561 N Military Hwy

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 00:00

Phone

+1 757 853 7700

Address

2200 Norview Ave

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 833 338 3319

Address

6252e Virginia Beach Blvd

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 757 461 3453

Address

7436 N Military Hwy

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 757 583 7700

Address

751 Monticello Ave

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday00:00 - 00:00

Phone

+1 757 627 2833

Address

912 W Little Creek Rd

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday00:00 - 00:00

Phone

+1 757 489 2006

Address

3561 North Military Hwy.

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 14:00

Phone

+1 757 853 7700

Address

2747 N Military Hwy

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 757 853 7700

Good to know

Most popular location

2200 Norview Ave

Most popular car type

Intermediate

Top tips for renting a car from Enterprise in Norfolk

  • Intermediate rental cars from Enterprise in Norfolk are around 15% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Norfolk

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Enterprise in Norfolk.

  • Enterprise has 8 rental locations in Norfolk. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • Yes

  • Yes