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8.0
I waited in line for almost an hour to pick up a car I had reserved days before. The attendant was very professional and personable and was working as fast as he could, but you need more than one person manning the counter! I felt bad for him. For that reason alone, I'd go with Hertz next time out of the CAK airport because there was no one in that line. The car was otherwise in perfect condition and the Clorox wipes were a very nice touch. But hire more people!Reviewed 29 Dec. 2022
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10.0
The people at the CAK airport were absolutely amazing. Will come back because of them!Reviewed 5 Dec. 2022
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4.0
Car came with issues. I couldn’t use the car because of it. And I emailed them but they didn’t respond to me.Reviewed 16 Jul. 2022
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8.0
Nice clean car. They are all just way too expensive. I’ll be flying less which means I’ll be driving now and renting more cars but not at these prices. You will soon be pricing yourselves right out of business.Reviewed 25 Jun. 2022
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10.0
Friendly, straight forward with all the information I needed for the rental, quick and easy. Would recommend Alamo.Reviewed 19 Sep. 2021
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6.4
Pros:Vehicle was cleaned, No wait.Cons:Have the vehicle full of gas, let people know there’s a 300 hold fee on top of your rental fee that will be held on your credit card. Went booking on kayak, provide additional insurance information if selected.Reviewed 1 Nov. 2020
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10.0
Pros:When I arrived for pick-up, there was a little delay, which is understandable considering there was only one cleaner doing all the cars due to the outbreak. The staff communicated with me throughout the wait to assure me they didn’t forget about me. Afterwards, they gave me a free upgrade to a JAGUAR!!! Will definitely go back to Alamo @ CAK.Cons:Hire more staff (if it’s possible in today’s climate)Reviewed 3 Jun. 2020
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9.6
Pros:Car was ready when I arrived... was in and out quickly. Check out was a breeze.Cons:Cheaper rates?Reviewed 24 Dec. 2019
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8.4
Pros:QuickCons:Don’t try to up sell anything! I’m just renting a car.Reviewed 30 May 2019
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8.4
Cons:I purchased the third party insurance for the car, and Alamo advised me that it is worthless. That policy doesn’t cover the car, and they would have to go through my car insurance if something happened. If I had just paid Alamo directly, it would have been covered bumper to bumper . Scam.Reviewed 16 Mar. 2019
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6.8
Cons:Car continuously stalled when I tried to get a new one they said I had to go to a dealer and that they were closed on Saturdays So I could not get it delivered to meReviewed 13 Jan. 2019
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10.0
Pros:Both the pick up and drop up were professional, knowledgeable and friendlyCons:NaReviewed 27 Nov. 2018
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