Book Alamo car rentals in Punta Cana

Reviews for Alamo in Punta Cana

Recent reviews

Traveler rating

Excellent

7

Good

2

Okay

7

Mediocre

18

Poor

0

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get the carpick up and drop

car was cleangreat experience

car availablegreat price

staff was friendlygreat service

10.0

Cons:Everything goodReviewed 12 Dec. 2020

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10.0

Pros:Pleasant staffCons:Need to fill out to many forms at counterReviewed 30 Apr. 2018

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5.2

Punta Cana airport rentalPros:Exterior of vehicle delivered was not cleanedReviewed 22 Jan. 2017

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5.6

Cons:Rip off with extra charges. Fraudulently charged our credit card twice. Forgot to refund our deposit.Reviewed 5 Jun. 2016

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4.4

Cons:I have take a insuranceReviewed 30 Jul. 2016

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2.0

You will get a call from me shortly.Cons:The company is not doing business the right way.Reviewed 28 Jun. 2016

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6.0

Cons:Cost because of having to include insurance.Reviewed 18 Apr. 2016

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3.6

TERRIBLE NIGHTMARE - complete bait & switchPros:After a nightmarish process, eventually ended up with a nice carCons:We are travelling with a baby and 5 pieces of checked luggage. We arrive at the airport, go to an Alamo sign, nobody is there, are told by other vendors that we need to walk to a different terminal, which is a 10-15 minute walk in 85-degree heat over very uneven ground and multiple road crosses without crosswalks - extremely difficult to manage with 5 checked luggage (plus 3 carry-ons) and only 2 adults. We get to the Alamo desk in the other terminal and they seem surprised, take 10 minutes of fussing with our reservation, then they tell us that our car isn't at the airport but is at an in-town location, that they'll drive us to. We wait 30 minutes for someone to arrive, who then drives us 15 minutes into town (turns out to be the exact opposite direction of where we're going - costing us another 15 mins later), where we then deal with another rental desk agent who inexplicably fusses with the reservation on his computer for an astonishing 25 minutes before finally giving us keys to a car. After all that still makes me listen to the extended absurd overpriced-insurance-you-don't-need pitch even though I keep interrupting to say I don't want it, I just want the key. My baby, the most honest of the family, is naturally apopletic by this point. I will never use Alamo again.Reviewed 19 Jan. 2016

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2.0

Pros:No staff. Could not contact themCons:We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!Reviewed 25 Apr. 2019

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10.0

Great staffPros:Easy pick up and drop offCons:NothingReviewed 27 Feb. 2017

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2.0

Pros:there was nothing good I felt cheated and will never recommend or use you again. I have planned a vacation from home and come to pick up a car that is booked and confirmed. only to be told that there is no car and that they could not contact me. they were completely indifferent to the terrible situation I was suddenly in with my family. the only thing they could do was refer me to their colleague who was sitting right next to here i could rent a car but for 3x more in price than what i had booked. feel this is a total humbookCons:they should not be allowed to rent cars at all when they cheat that wayReviewed 1 Jan. 2020

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9.2

Pros:I ended up with a very good car for the price and I enjoyed it so much I extended the rentalperiod.Cons:Although I made my rental with Kayak who made me subscribe to a special insurance, the rental company insisted to have a local "full-cover" insurance. So I ended up paying the insurance twice.Reviewed 19 Feb. 2016

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• Has the Alamo rental car policy in Punta Cana changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• How much does it cost to rent a car from Alamo in Punta Cana?

  On average a rental car from Alamo in Punta Cana costs C$ 17 per day.

• What is the most popular rental car from Alamo in Punta Cana?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Alamo in Punta Cana.

• How many car rental locations does Alamo have in Punta Cana?

  Alamo has 3 rental locations in Punta Cana. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Punta Cana airport (PUJ)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Punta Cana airport (PUJ)?

  Yes