Alamo Car Rentals in Punta Cana

2.0 Poor

Mini

19 Jun 2017

My flight was delayed. Alamo closed and I left without transportation.

Cons: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.

4.0 Mediocre

Economy

13 Jun 2017

Pros: Decent car

Cons: Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137

2.0 Poor

Economy

26 May 2017

Cons: I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00

10.0 Excellent

Full-size

27 Feb 2017

Great staff

Pros: Easy pick up and drop off

Cons: Nothing

2.0 Poor

Economy

21 Feb 2017

Rates were double my reservation...

Pros: Nothing

Cons: My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.

5.2 Okay

SUV

22 Jan 2017

Punta Cana airport rental

Pros: Exterior of vehicle delivered was not cleaned

9.2 Excellent

Economy

19 Dec 2016

Todo bien

Pros: Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.

Cons: Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.

6.0 Okay

Intermediate

3 Nov 2016

Car Rental in the Dominican Republic

Pros: We had a few problems with Alamo but Rosario Rodríguez looked after everything for us. She saved the rental experience with Alamo.

Cons: There is a mandatory insurance in the Dominican Republic you must pay which is very expensive. Kayak does not tell you about it when you reserve your car which is very wrong !!!!!!.This insurance us very expensive !!!!!

4.4 Okay

Mini

30 Jul 2016

Cons: I have take a insurance

2.0 Poor

Mini

7 Jul 2016

Terrible: I reserved a car and there were no cars!

Pros: Nothing

Cons: There were no cars! I reserved a car for 4:00 pm and got there, and they told me a car had to come from another town which would be there at 5:30. Worst experience ever. Would not recommend whatsoever. Alamo at PUJ airport.

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