2.0
Cons:At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.Reviewed 29 Mar. 2020
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10.0
Pros:The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.Cons:Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.Reviewed 12 Feb. 2020
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9.2
Pros:YesCons:The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.Reviewed 6 Feb. 2020
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8.8
Cons:place to leave carReviewed 28 Jan. 2020
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4.8
OK, but don't get a flat tire!Pros:proximity to airportCons:was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.Reviewed 30 Jul. 2017
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8.0
Pros:Rental agent very personable and friendlyReviewed 12 Jul. 2017
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9.2
easyPros:picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inchReviewed 19 Oct. 2016
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10.0
Pros:gas mileage and extra roomReviewed 7 Sep. 2016
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10.0
Thanks for askingPros:Nice car, great price and good service.Reviewed 24 Jul. 2016
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