8.0
Tara, in San Jose International Airport was fantastic! Great positive attitude, and helped me , quickly, get on my way!Reviewed 13 Nov. 2022
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8.0
Our initial car had a mechanical/electrical issue with the driver’s door. We were able to exchange cars at another facility. There was also a billing error which was corrected when we returned the car at the airport. They made it good in the end.Reviewed 12 Oct. 2022
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6.0
The first car I received was infested with Ants. I didn't realize that until I was way down the road. I called and the allowed me to return it. No problem which was great. It did mess up up my schedule while I was there as I didn't account for returning a vehicle. The customer service was great.Reviewed 19 Sep. 2022
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10.0
When I picked up the car a little orientation to the car would be nice so I would know all the features and most importantly where is the gas tank door opener 😳. 😂Reviewed 11 May 2022
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10.0
Price was better than competitors, easy and fast pickup, clean and very nice, new car, easy drop off.Reviewed 24 Apr. 2022
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8.0
Just needed a little more explanation on charges since I bought insurance through kayak and it seems like they charge me again. Also, it would be nice if the counter people are aware of the type of car that is in inventory. That is, know the features. I upgraded since I was told there is apple car play in the car so I can use the GPS. Apparently, there isn't.Reviewed 7 Feb. 2022
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10.0
Quite roomy Soul Kia. Liked that I could put down the back seats and carry a bunch of goodies to a wedding site.Reviewed 24 Aug. 2021
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7.9
The Jeep is not a very good car, compared to others. Sorry, but it is poorly designed. That said, it is comfortable and it works.Reviewed 17 Aug. 2021
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6.0
Pros:Check-in was easy and she/the agent was friendly.Cons:Not a fan of NISSAN cars. Dash isn't intuitive and not the best car to drive. Found trash under the seat from a previous driver.Reviewed 27 May 2021
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10.0
Pros:The staff was amazing.Reviewed 22 Sep. 2020
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8.0
Pros:Vehicle fine. Check in process easyCons:Explanation of car features as no vehicle manual supplied. Had no idea how to access gas tankReviewed 13 Sep. 2020
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4.4
Cons:The agent offered a upgrade for a fee for a jeep cherokee. I had an issue with my card and had to call them. I walked from the transaction to call the card provider and was assigned a Nissan Rogue. I have hated every Nissan I have driven and would never pay extra to drive one. It was past 9 pm and I still had to go home and load up before leaving on my 800 mile drive to be with my mom who's husband died the next morning. My back still hurts from the low quality nissan seating .Reviewed 13 Jul. 2020
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