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10.0
The staff was extremely pleasant and accommodating my needs when I needed to change vehicles due to issues w a small size cabin with my initial reservation. They saved the day.Reviewed 26 Sep. 2023
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10.0
The lady who helped me check in to get the vehicle was super helpful! The van was very roomy and comfy for my family!!Reviewed 24 Jul. 2023
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6.0
We paid more for a Mustang "or similar". We ended up with a Nissan Maxima which really is not similar. Wanted a sporty vibe; got a granny vibe. The car was nice, just wasn't as advertised.Reviewed 21 Apr. 2023
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4.0
It was over an hour wait to pick up the car because Avis only had 2 counter staff.Reviewed 23 Mar. 2023
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6.0
Lengthy pick up process. Would be good to have parking nearby for those driving to collect a rental. A lot of hidden costsReviewed 19 Feb. 2023
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6.0
The lady at the pickup was very unhelpful for the insurance options. She made us worried although we have coverage. We almost done double insurance with charging $51 per dayReviewed 17 Dec. 2022
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2.0
Stood in line for over an hour at checkin, then another half-hour waiting for a car….people were good, but archaic system and grossly understaffed.Reviewed 26 Sep. 2022
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10.0
This was my first time renting a car, and besides the wait to pick up a car at the beginning, I had a very easy time as a first time car renter. Customer service was very nice at pickup and drop off and for the car I got, the price was very reasonable.Reviewed 6 Sep. 2022
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8.0
Check in was awfully slow. Staff at counter not focused and not motivated to work.Reviewed 11 Jul. 2022
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4.0
The pick up took an hour!!!! Longer than my flight!Reviewed 4 Jul. 2022
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10.0
The person at the rental counter went above and beyond to make sure we got the vehicle that fit our needs.Reviewed 30 May 2022
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2.0
No customer service counter personnel. 1 1/2 hour wait to get car. Staff pleasant and knowledgeable. Pricing not better than other companies. Car supllied was too samll..Reviewed 22 May 2022
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