Book Alamo car rentals in White Plains

Reviews for Alamo in White Plains

Recent reviews

Traveler rating

Excellent

16

Good

1

Okay

0

Mediocre

5

Poor

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get the cargreat service

car was cleangreat price

car availablecustomer service

staff was friendlygreat experience

pick up and drop

8.0

Pros:Quality of vehicle and costCons:Cleanliness of vehicle and dealing with windshield damage from a rock on the highwayReviewed 31 Mar. 2020

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2.0

Pros:Nothing about my experience was pleasant.Cons:The communication. They had a ransom phone number on file and did nothing to help remedy my situation.Reviewed 14 Sep. 2020

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2.0

Pros:There was no staff there, I was allowed to rent the car and my reservation was processed even though the store was not open on the day of pick upReviewed 7 Jul. 2020

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10.0

Pros:Value for money and customer service, friendliness.Reviewed 12 Apr. 2020

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4.0

Poor communication of rental rules.Pros:The car was acceptable and got good gas mileage. The staff at the drop-off were really friendly.Cons:More or less everything else. We reserved a car for one night. When we got to HPN airport, we were told that we couldn't rent this with a debit card unless we had a return trip from the same location. We did in fact have a return from the same location, but it was 2 days after we wanted to drop the car off. They said it wouldn't be possible to return it early, we had to rent it to make the rental drop off match the day of our return flight. Nowhere in the fine print of Kayak or Alamo did this rule appear. So when asked how much it would be to rent for two more days, they wanted to charge ~$90 per day, and add a fourth day since we'd be returning it slightly over the 3rd day. So instead of paying $40 for a one day rental, we were asked to pay over $300. We eventually negotiated a price of ~$160 because the fine print of their policy was ambiguous, but we still feel it is ridiculous that we couldn't just rent it for one day. Furthermore, NY State law says you can't refuse rental to someone who doesn't have a credit card - but this is technically what they did. Alamo needs to make this absurd policy clear up front, as does Kayak.Reviewed 24 May 2016

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10.0

Pros:COOL CARReviewed 19 Mar. 2021

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2.0

Pros:Nothing need my cash backCons:They check the car before giving it to a Customer I almost kill my selfReviewed 9 Apr. 2019

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8.8

Pros:employees were friendlyCons:signage to drop off keys at main terminal, otherwise all was greatReviewed 21 Oct. 2019

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10.0

Quick and easyPros:The entire process was quick and easy...the staff inside the airport and in the lot were friendly and courteous. The car was zippy and cute. Wouldn't hesitate to rent from there again.Reviewed 22 Jan. 2017

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10.0

Pros:This car rental location was very fast, professional and courteous. I was in and out in a matter of minutes.Cons:Couldn’t ask for greater service. Definitely well deserved 5 Stars.Reviewed 27 Dec. 2019

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6.4

Pros:Staff goodCons:Car rentals .com charged me more because I picked it up 4 hours early. Not right.Reviewed 28 May 2019

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10.0

Pros:Super easy, convenient and reasonable.Reviewed 27 Jan. 2020

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• Has the Alamo rental car policy in White Plains changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in White Plains?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Alamo in White Plains.

• How many car rental locations does Alamo have in White Plains?

  Alamo has 1 rental location in White Plains. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Alamo have a car rental location at the airport: LaGuardia airport (LGA)?

  No (According to our data)

• Does Alamo offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes