Book Alamo car rentals at Wilmington New Hanover County Airport

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Excellent

20

Good

5

Okay

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Mediocre

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car was cleangreat price

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staff was friendlygreat experience

pick up and drop

2.0

Pros:Nothing. Will never try Alamo again.Cons:First, my flight arrival time that I booked (11:30PM) was moved to Alamo's closing time of 6PM (without notice). Second, when I requested a late pickup, they refused. Hertz was accommodating. Third, they offered that I could pick it up the next day. What was I supposed to do, wait at the airport till they opened the next day? Forth, I asked if they were suggesting that I take my business elsewhere, all I got was crickets! Needless to say, I canceled my reservation and took my business to Hertz who set up for both a late night pickup AND an early morning drop-off. All three agents involved in the transaction were courteous and did what they promised. It all worked perfectly! Better yet, the price was HALF what Alamo was charging for their dis-service.Reviewed 3 Jul. 2021

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8.0

Pros:Yes quick and easy.Reviewed 14 Nov. 2020

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5.2

Pros:Drop off was easy.Cons:I ordered an economy car, not a minivan. The minivan was ok but when I started it up, the screen said that the tire was low so I had to go back into the airport to tell them. They said it was fine so for four days, I drove around in a minivan that said “tire low”. Not good customer service.Reviewed 18 Oct. 2020

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2.0

Cons:I was able to book a rental car but when I went to pick it up they said they had no cars available. I ended up having to rent from another company and was very expensive.Reviewed 20 Aug. 2020

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10.0

Pros:Staff was friendly and accommodating. I would use them again.Cons:This is not a bad thing just wish I could have added a day to the front of the rental. Due to COVID we landed a day early.Reviewed 12 Jul. 2020

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8.4

Cons:NothingReviewed 27 Jun. 2020

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6.0

Pros:Staff was friendly but during drop off and pick up the person helping me stopped two times to help his coworker even though I was there first. Neither one of them didn’t say excuse me or apologize for holding me up while I waited patiently. The customer service person that didn’t know what they were doing just interrupted as well without saying excuse me. How hard is it to say i’ll be right with you let me finish taking care of my customer. It was very rude and inconsiderate as my time was just as important as the other customers time. I may rent from Alamo again but not certain because again this happened during drop off and pick up.Cons:The staff could just be more considerate and fair of everyone’s time. If I were a different type of person it would’ve been a problem.Reviewed 21 Mar. 2020

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2.0

Pros:Nothing. They gave away my car and didn't have a car to honor my reservation.Cons:They could have honored my reservation. So everything.Reviewed 31 Dec. 2019

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2.0

Pros:Nothing they didn’t have a vehicle and were overbookedCons:Poor attitude of Customer Service and didn’t offer alternativeReviewed 10 Dec. 2019

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10.0

Pros:Quick drop off. They were a little overwhelmed at pick upReviewed 14 Oct. 2019

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5.6

Cons:Car was dirty. Was told that stains and spills are common with the lower cost rentalsReviewed 30 Sep. 2019

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10.0

Pros:Staff was super cool. Car was perfect for our trip.Cons:All was well.Reviewed 26 Aug. 2019

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More

• 7.6 /10Enterprise Car Rentals at ILM
• 4.2 /10Avis Car Rentals at ILM
• 6.9 /10Budget Car Rentals at ILM
• 6.6 /10Hertz Car Rentals at ILM
• 7.7 /10Thrifty Car Rentals at ILM

• How much does it cost to rent a car from Alamo at Wilmington New Hanover County Airport?

  On average a rental car from Alamo at Wilmington New Hanover County Airport costs C$ 44 per day.

• What is the most popular rental car from Alamo at Wilmington New Hanover County Airport?

  Compact (Hyundai Accent or similar) is the most frequently booked rental car type from Alamo at Wilmington New Hanover County Airport.

• Where can I find Alamo car rentals at Wilmington New Hanover County Airport?

  1740 Airport Blvd is the closest Alamo rental location to Wilmington New Hanover County Airport. The telephone number for this location is +1 844 370 9816.

• Does Alamo offer shuttle or airport pick-up services from Wilmington New Hanover County Airport (ILM)?

  Yes