Book Hertz car rentals at Wilmington New Hanover County Airport

Wilmington, NC, United States - New Hanover County
7 Aug — 14 Aug
Wilmington, NC, United States - New Hanover County
Sat 7/8
Noon
Sat 14/8
Noon
Driver's age:

Pros

" was great."(in 668 reviews)
"Super great !"(in 2332 reviews)
"The fit my expectations and needs"(in 5553 reviews)

Cons

"The ."(in 5780 reviews)
"The worst car I’ve had."(in 678 reviews)
"The worst rental experience I’ve had."(in 5756 reviews)

Reviews

Overall Rating6.6 GoodBased on 36 reviews
Cleanliness
6.6
Comfort
6.6
Overall
6.6
Pick-up/Drop-off
6.6
Value for money
6.6

Recent reviews

Traveler rating
17
5
4
10
0
Find reviews that mention:
2.8
Terrible customer servicePros:Rental was roomy.Cons:Hertz was terrible from beginning to end. The man at the counter was so rude at pickup and could not answer the simple question of what my total charges would be. I had the total from when I hooked and didn't expect it to be any different but then he indicated that it would be more. When I asked him how much more and why he told me repeatedly, "There's no way of knowing that." I asked him could he just tell me how much he would run my card for and he told me again there was no way to know until my card was just ran. Umm what?? When I finally get in the rental it was so disgusting. There were stains everywhere, it was easily the worst rental we've ever had.Reviewed 1 Mar. 2017
review fromkayak
5.2
Cons:Amount I had to pay was more than what I was told on this site.Reviewed 31 Aug. 2020
review fromkayak
2.0
Pros:they cancelled my reservation on meCons:not cancelling my reservationReviewed 19 Jul. 2020
review fromkayak
10.0
pickup very easyPros:short lines, carpark outside very close to terminalReviewed 18 Apr. 2016
review fromkayak
10.0
Pros:Easy pick up and drop off. Friendly people. Good price.Reviewed 18 Feb. 2020
review fromkayak
4.8
Cons:I returned the car with a full tank but was hit with a $25 gas charge anyway. I can dispute it but that involves getting a copy of the receipt from my credit card company (takes 30 days) and then forwarding it on to Hertz, which is kind of an ordeal. There's little doubt in my mind that employees are trained to do this since most customers won't pick up on the extra charge or won't be willing to go through the process of getting it refunded. I won't be renting from Hertz again since I don't like doing business with companies that steal from customers.Reviewed 5 Jan. 2016
review fromkayak
3.2
Pros:Staff pleasant at pick up and return. At return, representative was sympathetic to the situation.Cons:Car smelled strongly of cigarette smoke. The shocks had to have been shot as ride very uncomfortable and felt like car was coming apart when hitting the slightest bump.. The change oil light kept coming on. The car was not clean. The radio had horrible reception. Hands down the worst vehicle I have ever rented.Reviewed 23 Nov. 2015
review fromkayak
8.0
Misled on the type of car.Pros:The vehicle had great gas mileage.Cons:I reserved an intermediate. At the pick-up counter I was told none were available. Felt this was deceptive. Reminded me of a Seinfeld episode.Reviewed 17 Jan. 2017
review fromkayak
7.2
Pros:The car that I got for my money and the space in the vehicle that was available to meCons:Could not find the cruise control on the controls if I even had one. Made my 5+ hour trip to Savannah rather uncomfortable.Reviewed 31 May 2016
review fromkayak
4.8
Three times but no charmPros:It took us 3 tries to get a sort of functioning vehicle. The first smelled like an ashtray. Back to the airport. The second had something wrong with the rear wheel. Back to the airport The third had a broken latch on the passenger side seatbelt. While the customer service was good, the cars weren't, and we spent half our vacation taking them back.Reviewed 6 Jun. 2016
review fromkayak
7.2
Pros:The car fit my expectations and needs.Cons:The staff was EXTREMELY rude. When I approached the desk she yelled "no cars!" at me with no explanation. I asked what the point of my reservation was if there were no cars available. She mumbled she'd let me know when one was available in 30-60 minutes. I asked if I'd get the same size that I had reserved and she refused to make eye contact and mumbled that it was being cleaned. I asked her why she was being so rude and she ignored me. I went to wait outside and then she came and yelled for me about 5 minutes later. She didn't talk to me or ask me if I wanted insurance or prepay for gas or anything as she checked me in. She could have easily said the car was being prepared and it would just be a few minutes. Instead she was mean and provided no helpful information. She was a miserable person that caused a lot of unnecessary confusion.Reviewed 17 Aug. 2020
review fromkayak
10.0
Pros:Staff was great. Car was lovely. Pickup processing was fast.Cons:My rental car wasn’t available when I arrived to pick it up. So, i had to wait about 40 minutes for my car but my attendant offered me a handful of freebies to attempt to make it right. I appreciated her honesty about the wait and willingness to compensate.Reviewed 16 Mar. 2021
review fromkayak

Hertz car rentals near Wilmington New Hanover County Airport

1740 Airport Blvd, Hertz car rentals

Address

1740 Airport Blvd

Hours

Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 910 762 1010

Address

5214 Market St Ste 103

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 23:00

Phone

+1 910 395 4481

Top tips for renting a car from Hertz at Wilmington New Hanover County Airport

  • 25% of our users found rental cars from Hertz at Wilmington New Hanover County Airport for C$ 38 or less
  • Economy rental cars from Hertz at Wilmington New Hanover County Airport are around 49% cheaper than other car types, on average

FAQs about renting a car from Hertz at Wilmington New Hanover County Airport

  • On average a rental car from Hertz at Wilmington New Hanover County Airport costs C$ 42 per day.

  • 1740 Airport Blvd is the closest Hertz rental location to Wilmington New Hanover County Airport. The telephone number for this location is +1 910 762 1010.

  • Yes