Book Hertz car rentals in Wilmington

Reviews for Hertz in Wilmington

Recent reviews

Traveler rating

Wonderful

9

Very good

3

Good

2

Okay

0

Fair

1

Mediocre

0

Poor

5

2.0

My kayak reservation was not found by hertz at the airport.Reviewed 29 Sep. 2022

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10.0

Easy pick up and drop off, clean car that worked well.Reviewed 7 Feb. 2022

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10.0

fast and easy and the car was very cleanReviewed 30 Dec. 2021

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10.0

I appreciated the speed and ease of renting from Hurts!Reviewed 21 Dec. 2021

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8.0

Routine as expected. Curious staff.Reviewed 27 Nov. 2021

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2.0

Drop off was quite a problem as they had no parking spots available as instructed to park the car in those spots and no one working at the time not couldn’t get any time of help on what to do over the phone either. That took a whole lot of extra minutes and we almost missed our flight. On top of that, I never got my receipt back after the opening hours so decided to call to make sure all was ok and they said the reservation number I had which was my hertz receipt number given by them wasn’t pulling up my information, was someone else. They couldn’t find my reservation with the number they provided me nor my drivers license nor my last name. Finally only by my credit card charge they found me but said it was a different reservation number than I had - which was my hertz receipt tho. And then they said it was still an open reservation as if I still had the car when I absolutely didn’t. So they still haven’t checked it out and finalized my rental. By 11pm I finally got the receipt email sent after calling them abs going through all that around 3pm and car was dropped off at 5am.Reviewed 9 Nov. 2021

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5.9

Ordered a small car. Got a GMC Yukon 4 wheel drive. Gas mileage was terrible. Huge vehicle.Reviewed 12 Oct. 2021

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1.9

When I got there they did not have a car for me, even though I had a reservation. They couldn't care less. Will never use them again.Reviewed 5 Oct. 2021

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3.9

The car was not clean to the point when rounding the first curve, an old muffin rolled out from under the seat.Reviewed 2 Sep. 2021

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7.9

I searched and searched for a good rental that included value for my money plus comfort and I found it at Hertz. Pick up and drop off was easy. The shuttle is so convenient. I had a great car throughout my whole trip. Clean and great milage. Would use them again!Reviewed 27 Aug. 2021

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7.9

All was good. I know one way rentals are not the norm, but when I selected dealer pick on the type of car, I did not expect to travel 10 hours in a Dodge Ram 1500 Semi which drank the gasReviewed 23 Aug. 2021

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10.0

Hertz was great. The person helping me got a car in spite of the fact that Kayak made a reservation and took my money when there were no cars available in the entire city. While the Hertz rep was trying to find me a car he kept having to answer the phone and tell people he was sorry Kayak erroneously told them there was a car available. Somehow the Hertz man scared up a car for me, but he turned away at least five people who like me thought they already had a reservation through Kayak. Hertz was great, but I will never use Kayak again.Reviewed 17 Aug. 2021

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• Has the Hertz rental car policy in Wilmington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Wilmington?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Wilmington.

• How many car rental locations does Hertz have in Wilmington?

  Hertz has 3 rental locations in Wilmington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: New Hanover County airport (ILM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from New Hanover County airport (ILM)?

  Yes