Find reviews that mention:
6.0
Pros:I did not rent a car from you. Has my information been stolen?Cons:Please contact me. I did not rent a carReviewed 4 Jul. 2021
review from![cheapflights]()
10.0
Pros:Ease of pick up and drop off for the carCons:priceReviewed 28 Jun. 2021
review from![kayak]()
10.0
Pros:It was all good.Cons:It was all good.Reviewed 19 Apr. 2021
review from![kayak]()
8.4
Pros:Staff was very friendly. They did not have record of my economy car reservation from Kayak. They were able to place me in a Ford F150 instead of an economy sized car that was ordered. The lady stated that 3rd party vendors information doesn't always come through with details.Cons:Have the car size as requested.Reviewed 20 Jul. 2020
review from![kayak]()
4.4
Pros:Not much.Cons:Once the staff showed up at the booth they were friendly and helpful. But I had to wait 25 minutes and call the person since they were "moving cars around". Then there were "computer problems", so the pick off took way much longer than it should have. I was told that the "manager's special" that I reserved was an F-150 pick up truck. There was nothing on my reservation that said that so I couldn't dispute it - so in order to get a smaller car, I was charged an additional $10 per day. Plus I was tired from traveling all day, it had already taken way to long to pick up a car, so I didn't argue. I think they plan things that way.Reviewed 12 Jul. 2020
review from![kayak]()
10.0
Cons:really, everything was perfect...Reviewed 18 Mar. 2020
review from![kayak]()
10.0
Cons:The staff was friendly. I was also glad dropoff was quick.Reviewed 6 Jan. 2020
review from![kayak]()
4.0
Pros:Staff was nice. F150 only had 800 miles on it.Cons:Got the manager's special(so no choice of vehicle) and it was an f150. I know my fault... Did not include the airport pick up fee in the advertised price, so all in all should have gone with enterprise midsize because there was no cost savings.Reviewed 3 Dec. 2019
review from![kayak]()
2.0
Pros:Drop off was easy but still had to deal with the airport parking lot.Cons:The girl checking me complained about her manager openly but had to call her with every little question my wife and I had. Seemed like she was just babysitting the counter. Wish we had some more knowledgeable and confident in the process.Reviewed 15 Oct. 2019
review from![kayak]()
10.0
Cons:Friendly staff. Excellent service. Easy pickup and drop offReviewed 14 Oct. 2019
review from![kayak]()
4.0
Pros:Staff was friendly. Car was Clean. Easy to Drop off.Cons:Did not have Car requested thru online reservation. Needed 7 Passanger. Caused Delay in pickup and required a different vehicle type. No explination given just a statement that online never matches what they have in the lot.Reviewed 25 Jul. 2019
review from![kayak]()
2.0
Cons:If they allow the use of debt cards they should CLEARLY disclose up front that they will be charging you an EXTRA $15/day just bc you are using a debt card. Never again Thrifty, we will now only use Enterprise for our future rentals and pay the same price without an extra $15 charge.Reviewed 9 May 2019
review from![kayak]()