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2.0
They didn't have cars, wait was over two hours. Gave us a much smler vehicle then we had rented but still charged us for the larger one. Refuse to answer any of our emails about fixing the charge. I will be filing a complaint with the BBB when I get home.Reviewed 11 Sep. 2023
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10.0
All excellent.Reviewed 9 Sep. 2023
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8.0
Drop-off location not marked.Reviewed 29 Aug. 2023
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4.0
Line for pick up was nearly an hour. Drop off was chaos: no attendants at all.Reviewed 14 Aug. 2023
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2.0
WY too long a line, and took way too long at the counterReviewed 9 Aug. 2023
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6.0
Vehicle was not thoroughly cleaned (still had trash in it from previous users). Cracked windshield. Not enough customer service people to service customers in a timely manner (particularly at pickup).Reviewed 6 Aug. 2023
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2.0
It was 9 pm and most of the people that were in line did not have a reservation. When it was my turn in line, after waiting an hour in line, I was given a car that I did not purchase. Then I received a vehicle that was dirty and had trash in it. Then I received a damaged vehicle. I was offered a refund for an extra day, but was still charged over full price for the rental. First and last time I rent with Avis. How can one place be so unorganized.Reviewed 2 Aug. 2023
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2.0
Inaccurate billing, charged me $200 more than advertised in rental agreement.Reviewed 31 Jul. 2023
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10.0
It was easy... and fastReviewed 21 Jul. 2023
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2.0
Took 45 minutes to get a car. No one to tell us how or where to drop off. Were told wrong place to catch the bus to airport. Charged me for insurance I said I did not want. Terrible. Will never rent from Avis again.Reviewed 20 Jul. 2023
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2.0
Pickup took hours standing in line causing us to miss our first scheduled tourReviewed 8 Jul. 2023
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2.0
Terrible. The man I worked with was shady and charged me for a car I didn’t want just so that he could get commission! Next thing I know, my bill was sky high and now I have to dispute the entire thing. Extremely poor customer service. Very disappointed.Reviewed 3 Jun. 2023
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