4.0
It took too long to get the vehicle. We were given something other than what is on the paperwork given to us by Avis employee…..that he has me sign. The paperwork stated a Chevrolet Equinox and we were given a Toyota 4Runner that had expired license tag. I also asked to have the option of paying for a tank of gas at the time of rental so as not to worry upon return and that did not happen.Reviewed 17 Jul. 2022
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2.0
Tried to charge me double the quoted price, got a smaller car than I ordered, and the car smelt like smoke. Worst rental experience that caused me time away from what I was there for.Reviewed 8 Mar. 2022
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3.9
The desk is inside Walmart and you park the vehicle on the side and walk around. Not very convenient. Checking out was OK but checking in was time consuming. The desk staff said he hadn't worked there for a while and wanted to run my card again. I didn't want to be charged twice so I asked him to check with someone. Also, he didn't check to see if there were any dents or scratches. I had to ask him to record the mileage and confirm that the tank was full. So we'll try to rent from a different company next time.Reviewed 17 Aug. 2021
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9.6
Pros:Clean good vanCons:The priceReviewed 2 Aug. 2019
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5.6
They didn't honor my reservation!Pros:The car I ended up with was a nice, clean, Chevy Cruze.Cons:Upon arrival they harassed me because I had made the reservation that same day. According to Avis, if you do so, you must call the pick-up branch to confirm availability. Since i had not been made aware of that, i hadn't done such. So, they were out Economy vehicles, and they refused me any vehicle without a substantial upcharge.Reviewed 1 Oct. 2017
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8.4
Good experiencePros:Car was very clean and in excellent condition. Suffered a thrown rock and crack in windshield, which team handled well with no hassle on our part.Cons:Limited selection of cars available and long line at check inReviewed 5 Jul. 2017
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3.6
Pros:Nice car.Cons:Guy wasn't very personable. dropoff location was wrong on website and he told me wrong drop off time so I was charged a late feeReviewed 29 Dec. 2016
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